This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Hendrick Kia of Cary
- Car Dealers
- Cary, NC
About this business
Specialties Hendrick Kia is Raleigh's premier Kia Dealer with over 200 brand-new Kia models to choose from. We offer specials that go beyond the factory incentives and rebates and a smooth, enjoyable car-buying experience. That's the Hendrick advantage. Hendrick Kia also features an award-winning service department with factory-certified technicians. Don't let just anyone service your car! Have our professionally-trained service department take care of it.
Location details
90 Mackenan Dr, Cary, NC, 27511, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
They do not stand by their product. They have “fixed” the same problem in my car 4 times and it is still not right! No one in the service department knows what they are doing. Never by a Kia and never shop Hendrick!
RecommendedWhat an amazing experience I had at hendrick kia, Scott tielemans greeted me as I pulled in and answered all of my questions. Serviced my vehicle in a timely manner and was very professional. I highly recommend asking for him when you You schedule your vehicle for service, Scott tiemans is on point!!!
Business response:
Andre, thank you for your kind words and this wonderful review!
truly top notch, scott tielemans and his team are amazing, very professional, outgoing, knowledgeable and understands customers needs to have their vehicle serviced. I would highly recommend the entire hendrick Kia team.
Business response:
Alex, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Kia of Cary.
UPDATE: i wish i could give a negative rating. I know car dealerships are known to be sleazy but WOW. So last Friday my husband took our 2020 Kia telluride to this location to inspect some leaking water. My husband mentioned heating coils or AC coil possibly leaking, and the gentleman speaking to my husband said absolutely not, it’s definitely not that. Then persisted to tell my husband how my car was leaking from the top hood area because of debris. We ask them to fix the p...Continue Reading
Had a wonderful "Sales" experience. However when the finance personal came in it went downhill quick. Extremely rude and, spoke down to me, to the point if bullying. my husband had kept fairly quiet up until this point since it would have been my main vehicle. We left, ended the conversation and informed the Very polite Sales guy we were sorry but wouldn't be continuing with this due to his co workers lack of class and manners. We purchased the same vehicle from another dealer the next day. 2021 Kia Sedona. Do not speak to y... read more
Business response:
Amanda Marie Majeska, Thank you for taking the time to leave us this a review. We always want to provide the best customer service and would greatly appreciate the opportunity to talk to you about your recent visit. At a time that works best for you, please contact Luke LaVoie at 919-388-2680. We look forward to hearing from you soon.
Loved my experience and working with Diane was great. Very pleasant and easy to work with and get through the buying process.
Business response:
Chase, we are glad we could help!
I've had one of The worse shopping experiences with your company that I think anybody could ever have
Business response:
Hi Michael, we appreciate you taking the time to tell us about your recent visit. We never want our customer's experience to be less than exceptional, and are disappointed to hear how yours went. Would you mind giving us a call so that we may discuss it with you further? Please contact Luke LaVoie at 919-388-2680 at your convenience. Thank you!
I've never had to take a car in for service so I was worried I would run into a lot of issues into getting my car fixed at the dealership. I was completely wrong. Scott Tielemans made the entire process as easy as it could be. Not one issue popped up and he made sure I was in good hands throughout the entire process. I highly recommend the service and help Mr.Scott was able to provide in order to get me back on the road again, thanks!
Business response:
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
This was the best experience I've ever had at a car dealership. Micky Toskic is the most friendly, helpful and respectful "client advisor" that I've ever dealt with. I'll be recommending Micky and Hendrick to friends.
Business response:
Chris, we're glad you had such a wonderful experience with us!
Frequently asked questions about Hendrick Kia of Cary
How is Hendrick Kia of Cary rated?
Hendrick Kia of Cary has a 4.6 star rating with 4,623 reviews.
When is Hendrick Kia of Cary open?
Hendrick Kia of Cary is open now. It will close at 8:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com