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Hendrick Collision North

2.4

About this business

Specialties Hendrick Collision Chevy Kansas City is filled with some of the region's most captivating destinations and spots of interest. Known for its jazz and barbecue, Kansas City comes alive in its downtown, historic 18th & Vine Jazz District. Fans gather at Arrowhead Stadium for the NFL's Kansas City Chiefs, Kauffman Stadium for the MLB's Kansas City Royals, and Sprint Center for various artists and entertainment. Kansas City also hosts attractions including premier Midwest racing facility Kansas Speedway, Worlds of Fun... read more

Location details

9300 NW Prairie View Rd, Kansas City, MO, 64153, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 12:00 p.m.
SunClosed
2.4195 reviews
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Eric N's profile image
Eric N 
6 years ago

Writing a review at the Better Business Bureau might appear to be synonymous with complaints, and while I DO have one, I'd first like to emphasize my happiness and satisfaction with the sales experience I received from Hendrick Automotive. They do deserve 5 stars for the experience they provide during the purchasing experience. I purchased a new 2019 Ram Limited from Hendrick Chrysler Dodge Ram Jeep (CDRJ) in *********** with which I couldn't be happier. By comparison to several competitors I visited throughout the month of ... read more

ericdnichols's profile image
ericdnichols 
6 years ago

Writing a review at the Better Business Bureau might appear to be synonymous with complaints, and while I DO have one, I'd first like to emphasize my happiness and satisfaction with the sales experience I received from Hendrick Automotive. They do deserve 5 stars for the experience they provide during the purchasing experience. I purchased a new 2019 Ram Limited from Hendrick Chrysler Dodge Ram Jeep (CDRJ) in *********** with which I couldn't be happier. By comparison to several competitors I visited throughout the month of ... read more

Krishna M's profile image
Krishna M 
6 years ago

Worst sales persons, they were ready to go down with the price to get the business and when ordered the car they have stopped responding and told me that I have wasted thier time, never seen a sales person telling a customer that he has wasted time after buying car, moreover after week also he was not able give the requested car. Sales person is Steve B****** and his manager Shane, they never respond to your calls, email. PLEASE Don't work with these sales team. 

Jessica E's profile image
Jessica E 
6 years ago

Made an appointment for an oil change because I didn't have a lot of time to wait. When I got there I was told it was going to take 1.5-2 hours. I cancelled the appointment and went to********** instead. 

King S's profile image
King S 
6 years ago

I'm writing this in regards to purchasing a Nissan Frontier Saturday, January 5th 2019 at 5:15 pm from Stevenson Hendrick Honda of **********, NC. Here's my review that the dealership per Dan D***** GM asked one of his salespersons to call me and asked if I would remove the review in hopes of the dealership resolving the problems before I contacted you for help. REVIEW: I purchased a 2015 Nissan Frontier from Stevenson Hendrick Honda in **********, NC on Saturday, January 5th, 2019 at 5:15 pm. During the test drive, I inqu... read more

Susan J's profile image
Susan J 
6 years ago

Ok so I have to update my review, 7 months ago when I first gave 5 stars, I was impressed with the service I received from the sales representative as well as the finance representative. However after not even having my car 3 months the engine locked up. Had the car towed to Hendricks thinking they would cover the cost of the engine replacement. I was told I was just over the 3000 miles ( and I do mean just over) Then I was told they would work with me on the engine cost. Hmmm well after back and forth for over a week I gave... read more

Daniel P's profile image
Daniel P 
6 years ago

I took my 2013 Dodge Ram into Rick Hendrick dealership on Oct.22. It had a lifter noise. Got it back a week before Thanksgiving had to turn around and carry it back due to having issues, to make a long story short here it is Jan. 9 and truck is still at the dealer.Kind of curious do they have Techs, or Part changers makes you wonder 

Gregory's profile image
Gregory 
6 years ago

For $80 the Hendrick service center was fixed our Saturn after**** screwed it up and wanted $700 to fix. 

Capri J's profile image
Capri J 
6 years ago

If there was an option for 0 stars, I'd choose it. Hendrick Jeep in ****** was the Worst experience with a car ever. This is my second brand new car I've purchased from Jeep. The first experience was okay but the second one has been a disaster. I purchased a new 2016 Jeep Cherokee in April 2016 and purchased the extended warranty. This purchase came with free oil changes for life...What a rip off!!! I used the free oil changes but the service department is sooo unorganized. You will wait ALL day for a simple oil change. I re... read more

Business response:

David S******* the Service Mgr. spoke with the customer on 10/7 and said that this issue has been resolved. 

Frequently asked questions about Hendrick Collision North

How is Hendrick Collision North rated?

Hendrick Collision North has a 2.4 star rating with 195 reviews. 

When is Hendrick Collision North open?

Hendrick Collision North is open now. It will close at 6:00 p.m.  

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