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Hendrick Collision North
- Auto Glass Services
- Kansas City, MO
About this business
Specialties Hendrick Collision Chevy Kansas City is filled with some of the region's most captivating destinations and spots of interest. Known for its jazz and barbecue, Kansas City comes alive in its downtown, historic 18th & Vine Jazz District. Fans gather at Arrowhead Stadium for the NFL's Kansas City Chiefs, Kauffman Stadium for the MLB's Kansas City Royals, and Sprint Center for various artists and entertainment. Kansas City also hosts attractions including premier Midwest racing facility Kansas Speedway, Worlds of Fun... read more
Location details
9300 NW Prairie View Rd, Kansas City, MO, 64153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Sales person was good. But the process who processed the loan Joseph l**** was lying about the promotional offers. Very rude and does have proper customer service. I would not recommend buying a new car from here. Goto ************ they have better customer service and very knowledgeable and better warranty.
Business response:
We truly apologize that you felt that you did not have a pleasant buying experience. We never want any of our customers feeling the way that you do, and we will use this review as a chance to get better. Please contact us a *************************** to further discuss your experience. Thanks for your time.
I have purchase a 2017 Toyota Camry from your company. On September 21,2018 gone for a oil change. Where your company allowed someone to steal my car from your business. I gave this dealership my keys and car and walk out with out my car. Not one person from Rick Hendrick contact me back it been 5 weeks and counting.i would never purchase anything from this company. Yes I have call and not one call back. Million dollar company and not one help.....
Business response:
We apologize for the incident that occurred on our property. We are truly sorry for the inconvenience that this has caused Ms. ******** and we have provided a loaner to assist. The insurance will not settle until 30 days has passed, so this situation is completely out of our control.
Hendrick Chevrolet on ***************** in ********* was supposed to do the body repaired on my truck. They estimated a 6 week turn around. It's going on 4 months now and still no truck. For the last 7 weeks they've had the truck because of the poor quality of repair work they did originally. They tried to return my truck with chipped paint on the hood, doors, and tailgate, all of which was damage done by city Chevrolet, not to mention the grease prints on the headliner,gouges on the plastic trim pieces inside the truck wher... read more
Business response:
We understand you have made multiple trips to our facility since your accident. Due to this, and the extended length of time without your vehicle, Rick Hendrick City Chevrolet Collision Center will not collect your $500 deductible from this repair. No further money is owed from ************ for this repair at this time.
I bought a Lexus for the first time after buying Toyotas for thirty years and this dealership did not come up to Lexus expectations......the vehicle i bought was OK and the young salesman did a great job for me but once the sales process moved along to the sales manager Ed M******* and the finance guy things became unraveled with the lies and the high pressure tactics employed by these two gentleman .I almost walked but decided to deal with the problems afterward and closed the deal in spite of the abuse.. 8 days later i fil... read more
Business response:
I'm so sorry he feels this way about his purchase. We love all of our customers at ******** Lexus and was just appointed the J.D. POWER 2018 DEALER OF EXCELLENCE AWARD. This award is honored to only 1% of Auto Dealers out of 16,000 nominees. I called Mr. **** myself and listened to him for 17 minutes tell me his experience and then I told him I was sorry he felt this way. I finished the sentence that we will take great care of him with any service needs. He wanted to start ARGUING and I shared with him we didn't need to keep... read more
I have experienced nothing but trouble from Rick Hendrick in ******. Purchased a brand new car, somehow they "lost" the second key. Took over a month and several trips to the dealership to get that. Keep in mind, I live over an hour away, so making multiple trips was very inconvenient. I am still experiencing issues and constantly being lied to. I simply want to talk with a manager about these issues and cannot get them to talk to me, answer the phone, or email me back.
Business response:
******* I have reached out to the General Manager and asked that he or one of his Managers give you a call. Best regards, Alexis G*****
Made an appointment for oil change and tire rotation. Arrived early. Still waiting after 2-1/2 hours. This is NOT good service.
I purchased a 2017 corvette from Hendrick Chevrolet in ****** The car was finance thru the credit union. I mention to the sale representative that I should get a supplier discount the discount was not in the paper work. I went back the next day to have it corrected.When I got there I was told another lender will have to finance the car since previous lender requested shorter terms.I was ok with that.There were over 7000 thousand dollars extra added in the contract for warranties. The car was 70 thousand dollars brand new.I w... read more
It is very difficult for me to give Hendrick Honda and any Hendrick Dealership only 2 stars after having purchased 2 Hondas and 2 Acuras from them over the last 15 years and always had wonderful customer service from them before. However, after my experience last week I will not be purchasing another Honda, nor another vehicle from any Hendrick dealership. I have a 2015 Honda Accord that is still under warranty. My vehicle is in immaculate shape. I have all of my maintenance work done at Hendrick dealerships and always have.... read more
This is by far the WORST dealership and experience I have EVER had in my life. I'll start with the good (not that there is much). Firstly, my credit is not stellar, so I do not expect it to be a smooth sailing to get into a vehicle. So, I applied online and was put in contact with Jenni, after going back and forth about a vehicle I found and wanted we got me approved at $23'998 with $2000 down. I come in the next day (Sunday) and speak to **** as Jenni was not in that day. We agreed that the finance looked good and I want th... read more
Frequently asked questions about Hendrick Collision North
How is Hendrick Collision North rated?
Hendrick Collision North has a 2.4 star rating with 195 reviews.
When is Hendrick Collision North open?
Hendrick Collision North is open now. It will close at 12:00 p.m.
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