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Hendrick Automotive Group
- Car Dealers
- Charlotte, NC
About this business
Hendrick Automotive Group operates over 100 dealership & collision center locations across the United States, including the retail site Hendrickcars.com.
Location details
6030 E Independence Blvd, Charlotte, NC, 28212, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I purchased a 2017 corvette from Hendrick Chevrolet in ****** The car was finance thru the credit union. I mention to the sale representative that I should get a supplier discount the discount was not in the paper work. I went back the next day to have it corrected.When I got there I was told another lender will have to finance the car since previous lender requested shorter terms.I was ok with that.There were over 7000 thousand dollars extra added in the contract for warranties. The car was 70 thousand dollars brand new.I w... read more
It is very difficult for me to give Hendrick Honda and any Hendrick Dealership only 2 stars after having purchased 2 Hondas and 2 Acuras from them over the last 15 years and always had wonderful customer service from them before. However, after my experience last week I will not be purchasing another Honda, nor another vehicle from any Hendrick dealership. I have a 2015 Honda Accord that is still under warranty. My vehicle is in immaculate shape. I have all of my maintenance work done at Hendrick dealerships and always have.... read more
This is by far the WORST dealership and experience I have EVER had in my life. I'll start with the good (not that there is much). Firstly, my credit is not stellar, so I do not expect it to be a smooth sailing to get into a vehicle. So, I applied online and was put in contact with Jenni, after going back and forth about a vehicle I found and wanted we got me approved at $23'998 with $2000 down. I come in the next day (Sunday) and speak to **** as Jenni was not in that day. We agreed that the finance looked good and I want th... read more
Please Read This Before Considering Purchasing a Vehicle at Rick Hendrick!!!! Today, July 11 2018, I visited Rick Hendrick Jeep Dodge in North Charleston. I had found a vehicle online that I had been looking for over 4 weeks. I was greeted by a receptionist whom turned me over to a salesman named Zeke. The experience at this point was what you would expect. They removed the vehicle from the showroom floor and I went on a test drive. I absolutely was going to purchase this car today. I made an offer. We went back and fourth ... read more
Zero stars was not allowed in the review. This experience was unbelievable and as I've shared it with others, they're flabbergasted by our story. My wife and I made an appointment to see a car at the dealership. We arrived on time. We test drove the car and really liked it. We asked to compare the car to a newer model to make sure there is no difference in their performance. A mile down the road, my wife knew immediately she wanted the first car. When we arrived back at the dealership, we were informed they had given the key... read more
Business response:
Mr B***** came in and test drove two vehicles. There was also another customer here at the dealership within 6 minutes of each other. Both were interested in the same vehicle. After driving the first vehicle Mr B**** elected to drive another vehicle. The other customer that was here drove the initial vehicle Mr B**** drove. The other customer offered to purchase the vehicle. We do not hold pre-owned vehicles. The customer who is driving the vehicle has first right to purchased it. Mr B**** lost that when he decided to drive ... read more
On February 24 my husband and I drove to ********** (******** Honda hickory) from************ Sc (4 hours) after numerous calls & research on a vehicle we had been looking for. We loved the van, traded in a newer car for the one we purchased and wrapped up paper work. Shortly after heading home we noticed that once you hit certain speeds the van would clunk. Not knowing what this could be we called the dealership the next day and they said if the problem got worse to call them back. Well come to find out that was their way o... read more
Dale jr Chevrolet in ************** has been doing nothing but giving me the run around on a referral check. They received their money on March 31 and we have yet to receive referral check. Keep saying it's been admitted but their payroll has no record of it being admitted. A month and a half so far such a shame for your number 1 salesperson Tony Brewer. I have lost my trust in them and any further referrals in future, which we have sent 6. Guess I take my business somewhere else. GOOD BYE
Just another greedy dealer. I committed to buy a car on 4/28/18, but we could not agree on a price. After leaving the dealer and almost 20 miles down the road I get three calls saying they can meet my price and could I please come back. I don't have the time or patience to play silly games with car salespeople who are trying to make and extra buck. You have lost that sale and any future business that I may have conducted with you.
we traded in our 2017 Hyundai accent for a 2018 rav 4 and they were supposed to pay our old car off its in our loan and everything. It has been almost a month and they still haven't paid it. Its late and they are giving me the round about and not calling me back. My husband went up there and sat for 3 hours and they still didn't try to help fix the problem. Our old car loan company is calling us wanting the payment and we don't have the car anymore. Its already on their lot for sale. They also said we could have Texas tags c... read more
Business response:
Mrs. D****, We apologize for your negative experience. At Hendrick Toyota we are committed to up front and clear communication. It's unfortunate that there was miscommunication on our part and you were unhappy after your trade in pay off date was discussed. After your purchase on February 4th, we processed and contacted your bank within 48 hours. A check was issued to your bank and the check was cashed on the 16th. It is our policy to communicate the time lines involved with a purchase clearly to all of our valued customers ... read more
Frequently asked questions about Hendrick Automotive Group
How is Hendrick Automotive Group rated?
Hendrick Automotive Group has a 1.9 star rating with 237 reviews.
When is Hendrick Automotive Group open?
Hendrick Automotive Group is closed now. It will open at 8:30 a.m.
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