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Health Alliance
- Insurance
- Champaign, IL
About this business
We're the largest health plan in downstate Illinois, serving over 400,000 members in Illinois, Iowa, Indiana, Ohio, and Washington, and your expert source of health and wellness news.
Location details
3310 Fields S Dr, Champaign, IL, 61822, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have never dealt with a company who does not let their employees use the brains God gave them. Very dogmatic. They don't care about the patient. All Health Alliance cares about is what their plan says. Very uncaring company. Don't ever get a plan with them, especially an HMO.
Dear Health Alliance CEO, I’m writing you this letter in an open forum not because I wish to draw personal attention to myself or my family but I cannot with certainty ensure it will get to you in another format. I tried locating your name, background, or any identifying information on the company website. However, I found nothing that would lead me to you or leadership staff for your organization. Therefore, I’m left with this avenue through social media hoping it may re...Continue Reading
Been waiting weeks for an approval from health alliance and now the letter comes and says there is an incorrect code from the doctor. Well I'm sure glad I'm not waiting approval that's life or death. Insurance companies need to let doctors do the health care and they should just pay the bills. My health shouldn't depend on a code.
Pay $800 every month, out of pocket for the worst insurance ever! Health Alliance has delayed my husband's tests twice! Talked to a representative that told him his test was approved, then told it wasn't. Next day.......same deal. These are real people, with real health issues and I doubt that anyone there gives a damn! Ridiculous!!!!!!!!!!!
I had a major oversight and forgot to pay my Health Alliance premium for the month of May. I paid May and June in full before realizing My family's insurance has been cancelled. And @healthalliance won't even reinstate us and I have to wait till the next billing cycle to be refunded the nearly 2k I just paid. ONE PREMIlUM missed and now my family which includes a toddler has no health insurance and no one seems to give a crap!
Benefit choice option? I don't recommend . Delays on a nuero surgery for review...not targeted to ensure this surgery is in my interest. After being notified, a review (with no electronic mailing options) is required and they failed to process a disk sent from Springfield to Urbana. Instead of surgery, i had to burn benefit time and my copy was hand delivered to Urbana office only to sit over the weekend. It could have been delivered to the medical reviewer four days prior. Review due today...nothing at 2:30 and only a promi... read more
I called to cancel my insurance with them December 13th or 14th and kept getting bills finally called them back just to find out that I had to pay $330 because somebody in the system did an override on my date that I called to cancel and bumped it to January 31st so now I got stuck paying for a month of insurance that was way overpriced because of somebody in their systems mistake. I tried calling them several times and they said there was nothing they could do and then I would be turned into the collection agency. Needless ... read more
Frequently asked questions about Health Alliance
How is Health Alliance rated?
Health Alliance has a 2.2 star rating with 273 reviews.
When is Health Alliance open?
Health Alliance is closed now. It will open tomorrow at 8:00 a.m.
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