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Health Alliance

2.2

About this business

We're the largest health plan in downstate Illinois, serving over 400,000 members in Illinois, Iowa, Indiana, Ohio, and Washington, and your expert source of health and wellness news. 

Location details

3310 Fields S Dr, Champaign, IL, 61822, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.2273 reviews
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Jeff Petersen's profile image
Jeff Petersen 
7 years ago

In summary, the covered wellness procedures outlined on Health Alliance website contains false and misleading information. Sure, you may go for the listed wellness procedure, but health alliance labels the procedure as diagnostic and not wellness and applies to your deductible, leaving the client with a significant bill, $4K+ to be exact. I made numerous phone calls over months trying to resolve the matter, thinking there was still a chance to resolve the matter, but road ...Continue Reading 

Brett Douglas's profile image
Brett Douglas 
7 years ago
Rich Brown's profile image
Rich Brown 
7 years ago

I would really like to know why my drug costs have tripled since December even though I have the same policy I had last year. 

Mandrella Lee's profile image
Mandrella Lee 
7 years ago

Too many reasons to count... How long should it really take to process a claim? Customer service is a joke, when they actually do answer their phone. Four days turns into 20, and I never receive what you supposedly mail, How Lovely! 

Julie Auten Wade's profile image
Julie Auten Wade 
7 years ago

Awful and now my insurance jumped $240 a month with horrible service to boot 

Sharon Puckett Shook's profile image
Sharon Puckett Shook 
7 years ago

I had a problem with a bill I got from our local hospital and a young lady at Health Alliance helped me get it taken care of. If not for all of her help I would have been out 322.00 dollars I can't thank them enough for all the help. Keep up the good work 

Chelsea Anderson's profile image
Chelsea Anderson 
7 years ago
Stephanie Porter Jr.'s profile image
Stephanie Porter Jr. 
7 years ago

Never notified that our premium was going from $384 to $921 a month! Found out because we were negative in our bank acct. Had to stop payment. We can not afford this! If we had been notified prior, maybe we could have insurance through another company! Have no idea where and what to do! Have helath issues..... 

Kylie Krentzin's profile image
Kylie Krentzin 
7 years ago

Frequently asked questions about Health Alliance

How is Health Alliance rated?

Health Alliance has a 2.2 star rating with 273 reviews. 

When is Health Alliance open?

Health Alliance is closed now. It will open tomorrow at 8:00 a.m. 

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