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25601 Mission Blvd, Hayward, CA, 94544, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 8:00 p.m. | |
Sun | 10:00 a.m. to 6:00 p.m. |
Jeffery is very knowledgeable, easy going and nice to work with.
Business response:
Thank you for your 5-star review!
The dealer tried to 2015 BMW X5 with critical mechanical problems (not disclosed on their description on CarGurus) and that should be deemed unsafe to drive until proper maintenance is conducted. During the test drive (conducted under supervision of the sales associate), the vehicle showed multiple maintenance alerts (e.g., overdue brake services, low fluids, etc.) and suffered a severe transmission failure while making a U- turn on 4 lane road - the car basically stopped on its track and was unable to move. The sales repres... read more
Business response:
German, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. I can assure every car goes through a thorough inspection. In the event an issue arrives post inspection we diagnose the issue, narrow down the cause, replace/repair, and reinspect the vehicle before placing back on the market. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (510) 999-5999.
Very responsive and professional.
Business response:
Mike, thank you for your kind words and this wonderful review!
I checked the day of my appointment 6 hours before my appointmenttime. When I get to the dealership the salesperson helping me did not know where the car was and took 15 minutes to find it. This is a 2015 black Escalade ESV on a Mitsubishi lot. The car was so dirty it looked like it needed to be repainted. The 3rd row was missing the head rest, missing the headsets for the dvd, missing remote, passenger door speaker was broken and looked kicked in. The salesperson does not know anything about the vehicle. When asked about th... read more
Received prompt and truthful responses to my questions. Would highly recommend this dealership.
Business response:
Hi Edward, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
I really appreciated learning that I could purchase this car. It is a great car, which i purchased 11/28/21. I most appreciate CarGurus which connected me to this car. Renewable biofuel is our future along with EV cars, so this car means a lot to me, as I learn how biofuel will be part of our future. THANK YOU CarGurus for getting me to this car. It is a real wonder, and I look forward to Diesel Hybrids being sold here in the US!
Business response:
Hi Priscilla, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Dealer increased the price . Quoted 7999 in morning email ,Increased to 8999 when went to see the car in evening.
Business response:
Hello Faisal, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
Good experience. No high pressure sales. I would definitely go back again although I didn't buy the car.
Business response:
Hi Michelle, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
The manager at the dealer was a wonderful salesman.
Business response:
David, we are so happy to read such a great review about Hayward Mitsubishi! We do hope we can be of assistance in the future. Take care!
Hayward Mitsubishi has a 4.2 star rating with 775 reviews.
Hayward Mitsubishi is closed now. It will open tomorrow at 10:00 a.m.
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