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Hayward Mitsubishi
- Car Dealers
- Hayward, CA
About this business
Call Us Today
Location details
25601 Mission Blvd, Hayward, CA, 94544, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I called to let them know i wanted to test drive the car, when i got there the car was already on in the parking lot and before I was about to drive off to test it, the dealers begged me not to turn the car off and when I looked at the dash board the check engine light was on.
Multiple problems. 1) They don't manage their customer service emails well. 2) They wanted me to drive off in a car where the dummy light had just gone off and then lied to me saying it would "be fine." 3) They don't have a service guy to who works Sunday to help clean or do last minute fixes for the car.
Dealer auto responded to my initial e-mail inquiry, with no details of the vehicle and stated that they would be following up on my inquiry. Dealer followed up with a phone call Monday the 9th, I asked for pictures of the vehicle and was promised to get the pictures within a couple of hours, it is now Thursday the 12th and still no pictures. I have now moved on to other like vehicles as Hayward Mitsubishi is obviously not interested in selling this vehicle.
No date discuses to start making payments Only received one key for car. Calls to manager not returned. We had to keep calling till we reached Kenny.
Well, I actually called them (twice). The first time was approx. 9:15, he said he would call back in 10 minutes, because they opened at 9:00 and all the workers went there yet. I back at about 10:30, because no one called me. I drove over 2 hours to get to the dealership. I was highly disappointed The car was not properly cleaned and it just seemed dirty. The Carfax only had 2 entries. one when the car was manufactured,and one in the last few months showing it was sent to auction. That was it. There was no indication that it... read more
Business response:
It is very unfortunate that you feel this way. I apologize on behalf of my team. Please understand that it was never our intention to misrepresent the vehicle and your review will hurt our business. I hope we can do better next time. Congratulations on your purchase.
Awesome experience. The entire team there were extremely helpful, professional and courteous. Great selection of used cars. Ill be going back to them to by anotner car. Jackie was awesome too
so much more and beyond all my past expectations...
Very nice and professional, quick experience, gave a great deal on my dream car. Jackie was so pleasant and Shadi helped get the payments down to where I could work with my budget
Was contacted by dealership and responded to them but never heard back. I called them to set up time to come in but the car was sold. Received a strange phone call a few days later from someone named Junior who was asking me to come in but I told him the car was sold. He then shifted to some pitch about helping me locate another car similar to the one I was interested in, keep in mind it was a used Porsche at a Mitsubishi dealership. He then got confused and hung up the phone. I tried calling back several times to find out w... read more
Frequently asked questions about Hayward Mitsubishi
How is Hayward Mitsubishi rated?
Hayward Mitsubishi has a 4.2 star rating with 775 reviews.
When is Hayward Mitsubishi open?
Hayward Mitsubishi is open now. It will close at 6:00 p.m.
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