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Hartford Courant
- Advertising / Media / Agency
- Hartford, CT
About this business
The Hartford Courant offers newspaper publishing.
Location details
285 Broad St, Hartford, CT, 06115, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 2:00 p.m. | |
| Tue | 8:30 a.m. to 2:00 p.m. | |
| Wed | 8:30 a.m. to 2:00 p.m. | |
| Thu | 8:30 a.m. to 2:00 p.m. | |
| Fri | 8:30 a.m. to 2:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Over the last year I saw my subscription price increase 66%. There were numerous non deliveries. And at least half no replacement or credit. January of this year I called to cancel as being retired I could not handle these increases and the poor service. I was offered $12.87 every 13 weeks for Thursday and Sunday paper. I accepted and this past Friday I was informed that they were increasing my subscription price to $19.34 and no Thursday paper. That is a 34% increase not counting the removal of the Thursday paper starting J... read more
Extremely poor delivery - At least 20 days a year no paper and no redelivery when requested. This is our 5th day without paper. Family member is blind in one eye with poor eyesight in the other eye. He cannot read digital online paper. Customer service is in ************Can't understand agents there. Request and promised call backs from Courant supervisors. No one ever calls. - zero stars The supervisors in charge of delivery should be fired. THeirjob is to make sure our paper is delivered. If they have a personal problem, s... read more
I would give them zero stars if I could. We have been a customer for 30 years. We lost our delivery person who could not afford to deliver the paper due to the low wages and impact on her vehicle. She was incredible. Then we stopped receiving the paper. Had to call every day for two weeks. Same canned script as the other comments. Today the customer service person laughed as she said I said her script before she could. We cancelled our paper about 6 weeks ago and then they started to call once sometimes twice a day even afte... read more
Why must the Hartford Courant send junk mail (******* *********? I asked repeatedly - politely at first - but they tell me to ,"just throw it away." I say, JUST STOP SENDING IT. I ask to be removed from their junk mail list. They got more run-around than the ****** *** **** Dishonest! Unethical! Irresponsible! NO STARS!
Delivery problem with the Hartford Courant . Almost every week I have experienced no daily newspaper being delivered to my home. My delivery person has been excellent and reliable for years but during this past year the newspaper has not been delivered .when you contact customer service the recording cuts in and out and if you are transferred overseas. I will be pursuing legal action with some other customers for a breach of contract.additionally we are beginning to contact the Courant’s advertisers that assume their ads and... read more
Had problems with Hartford courant delivery for years and finally cancelled as I never received a complete delivery. Decided to try one more time and ordered thurs and Sunday papers. So far I have received one thursday paper and no Sunday papers. I call the customer service line and report problem and still don't get a paper. Of course I had to prepay for the papers. This is ridiculous once more I was fooled thinking maybe this time I would actually get the papers I paid for........
Every week I am missing at least 2 papers. I call get some foreign person , she or he reads from a script....Says they will get in touch with the manager of my area , never happens... Missed yesterdays Sunday $5 paper or what ever it cost now....went online to my account and asked that it be delivered with todays paper ...still no paper...But they couldn't wait to take the money from my account for the subscription.... DEFINATLEY GONE DOWN HILL... THEY TELL ME TO GO ONLINE TO READ.....WTH... IF I WANTED THAT I COULD JUST CAN... read more
We would just like the paper to be delivered. It arrives maybe once or twice a week.
The Courant delivery service is awful . It has gotten worse when they started to print the paper out of state. We only receive the paper ever other day and sometimes not that often. The customer service people are nice but I doubt they contact the delivery service. I get the same response every time - they will contact the delivery service and we will receive the paper we paid for. Do we have to contact the AG for help!
Frequently asked questions about Hartford Courant
How is Hartford Courant rated?
Hartford Courant has a 1.9 star rating with 129 reviews.
When is Hartford Courant open?
Hartford Courant is closed now. It will open on Monday at 8:30 a.m.
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