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Hartford Courant
- Advertising / Media / Agency
- Hartford, CT
About this business
The Hartford Courant offers newspaper publishing.
Location details
285 Broad St, Hartford, CT, 06115, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 2:00 p.m. | |
| Tue | 8:30 a.m. to 2:00 p.m. | |
| Wed | 8:30 a.m. to 2:00 p.m. | |
| Thu | 8:30 a.m. to 2:00 p.m. | |
| Fri | 8:30 a.m. to 2:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They actually deserve no stars for their deceptive business practices and over billing. When I canceled my subscription two years ago, I still had a month left on it, but they stopped delivery and never gave me a credit. Since then I have been receiving all kinds of offers which are of the “buyer beware” type. The latest is home delivery on Thursday and Sunday for one year at $17.76. Sounds great until you read the fine print: “All subscriptions may include up to fourteen Premium issues per year. For each Premium issue your ... read more
No delivery for almost a month. My elderly dad was calling every day. They said it would be redelivered but NEVER. Now today they took $75 out of his account. Every time I call they said they would look into it. He loves reading his paper in the morning. But no paper, several complaints and calls but yet the Courant is charging this disgusting amount.
I have been double billed by the Hartford current for a month.. Current bill ran through 7/9… now being billed from 6/2 through 8/31. I have called twice and still they billed my credit card. They say sorry sorry but continue to double charge. Not sure who to report it too.
Delivery issues have been ongoing for over 1 year. This newspaper is advertised as a Morning Edition. It would be more accurately advertised as a "Whenever Edition"! Although I read multiples news entries online I, being an "older subscriber" look forward to handling and reading a newsprint product as part of my "morning" routine. The Hartford Courant is not inexpensive. I can appreciate the difficulty in delivery, but I wonder if Management would prefer to just offer digital news!!!
I signed up for the hartford courant through October 2023. I was alerted in January that I had an overdue balance. They said it was a mistake but then said my current subscription would end in April due to the ability for Hartford Courtant to set any edition price at any time billed back to the customer. I cancelled my 1 year subscription only after a few months in April 2023. Hartford Courant is now seeking additional money for their calculation on when my 1 year subscription would end early. Hartford Courant lacks transpar... read more
The Courant issue is full of ads, keeps skipping to other items when accessing an article and renews without permission. I went from hardly every being able to read on-line at pennies a month to $15.96 prepaid per month. The paper, when I could pull it up on screen, is not worth all the annoyance. I do not recommend this at all for any price.
We put a vacation hold on our Thursday & Sunday delivery May 11th & 14th. To restart on 5/18. We have not received a newspaper since. That's 5 missing newspapers! We've called & we were promised a delivery the next day - but never received a paper. We've corresponded by email at least 3 times & while they are apologetic, still no paper. They even sent an online link to digital access but you have to purchase. I'm at a loss what else to do. Our acct was paid in full in May, thru August 2nd. Please advise as to next steps to r... read more
We ordered the Hartford Courant on May 20, 2023 to receive the paper every day. We were charged $77.74 for 26 weeks which they immediately took from our checking account. As of this date, May 29, 2023 we have not received the paper. We have called every day and each time the person on the phone guaranteed that the paper would arrive the next day, which never happened. I told each one of the agents that I wish to cancel and receive a full refund. I was told that I could not receive a refund, that once I had ordered the paper ... read more
Have had only one paper delivered in the last 5 days. Supposedly has been escalated to the contract person. This has been an ongoing issue since December. No local number to call to resolve. Every customer service call goes to an out of country call center.
Frequently asked questions about Hartford Courant
How is Hartford Courant rated?
Hartford Courant has a 1.9 star rating with 129 reviews.
When is Hartford Courant open?
Hartford Courant is closed now. It will open on Monday at 8:30 a.m.
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