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Hard Rock Hotel & Casino

4.1

About this business

Location details

777 W Cherokee St, Tulsa, OK, 74015, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.11,263 reviews
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Maci Fleak's profile image
Maci Fleak 
8 years ago

Despite many things i cannot stand about this place, they decided my father had too much to drink and needed to leave after having 2 drinks and a shot in a 4 hour period. What was the reasoning? He was "clearly intoxicated and you can tell by the way he is walking" My father had a massive brain stem stroke in March 2016 and now walks with a limp on the left side of his body. He was doing absolutely nothing wrong, sitting at a machine, WITH NO DRINK, by himself gambling when security told him food and beverage said he had had... read more

Business response:

Hi Maci. We certainly do not want anyone to feel unwelcome or uncomfortable while visiting us, and while we always strive to make sure everyone has a great time here at Hard Rock, we're sorry that on this occasion we did not live up to you or your father's expectations. Please, we would like for you to send us a private message with any additional details you would like to provide, as well as your contact information so we can make sure our management can reach out to you directly. Thank you again, and we hope you and your f... read more

Caroline Soto's profile image
Caroline Soto 
8 years ago

Can you guys please try and get magic mike live here. I'd love to go. 😁 

Sheridan Johnston's profile image
Sheridan Johnston 
8 years ago

Did not stay in a room, simply came to play the slot machines and do some sight-seeing on our little trip. It's quite a lovely place, lots of things to look at and take pictures of, it's clean, and the Toby Keith eating place was pretty good.. There's a plethora of slot machines to choose from, and at first I was really excited to try out these slots, since we usually go to Shreveport because it's closer.. However, I ended up leaving this casino feeling extremely let down, not because I lost money, we all know that's typical... read more

Brandon Jackson's profile image
Brandon Jackson 
8 years ago

Best hotel in Oklahoma and excellent casino. Atmosphere was amazing 

Business response:

Thanks very much! 

Jamie Marie's profile image
Jamie Marie 
8 years ago

The room and the chocolate covered strawberries were amazing! The champagne could've been better... And not advertised as champagne when it's sparkling wine from New Mexico lol the casino was close obviously lol just not a fan of the bug I found in the bed this morning when I woke up... other than that awesome experience! Would totally go back! 

Business response:

We appreciate your feedback very much concerning your recent stay, and hope you will think of us the next time you need a fun place to stay. 

Wilma Henderson's profile image
Wilma Henderson 
8 years ago

Disappointed that drinks are not complementary...this casino is getting big time revenue... TOTALLY UNACCEPTABLE! 

Frederick Jack Jr.'s profile image
Frederick Jack Jr. 
8 years ago

Excellent service with from all employees great food, excellent entertainment overall it was 4 star 

Business response:

Thank you! 

Kim Richards's profile image
Kim Richards 
8 years ago

King Suite very nice. Spa personnel very courteous. Casino not so much. Walked around the entire casino floor and no one had any large hits. Bells and lights but for only a few dollars. 

Business response:

We appreciate your feedback very much, and are happy you were able to take advantage of some of our other amenities we offer guests besides gaming. 

Rosemary Cook's profile image
Rosemary Cook 
8 years ago

upon arriving, Valet guy, Paul greeted us. Made us laugh which was soooo appreciated after traveling all night. Room was clean. Luggage didn't arrive on the flight, hotel staff stated they would bring my luggage when it arrived later in the evening but they didn't. I went next day without items, thinking luggage hadn't arrived. I asked the front desk at the end of the day after attending 1st day of the National Behavioral Health Conference. Amenities were good. Disappointed and that My coworker found 3 bed bugs in her room l... read more

Business response:

Hi Rosemary. Thank you for bringing this to our attention. If possible, can you please send us a private message and let us know your your contact information that would be very appreciated. We will let our management team know about your comments so someone can reach out to you directly. 

Frequently asked questions about Hard Rock Hotel & Casino

How is Hard Rock Hotel & Casino rated?

Hard Rock Hotel & Casino has a 4.1 star rating with 1,263 reviews. 

When is Hard Rock Hotel & Casino open?

Hard Rock Hotel & Casino is closed now. It will open tomorrow at 9:00 a.m. 

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