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Harbin
- Life Insurance
- Fayetteville, GA
About this business
Location details
370 E Lanier Ave, Fayetteville, GA, 30214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
My 20 year old son recently bought a used Audi S4 in Virginia, when he got it home it had a light on the dash so we took it to the Washington dealer; they had the car for over a month and in that time they never called my son to update him on the car, he had to chase them down to find out what was going on. Once they finally got the car fixed and put back together ($8500 later), they told him that some air ports would have to be fixed as well and that would cost another $1500, because they would have to pull the engine again... read more
What a waste of time! Seen a ******* that I was looking for and put $500 down payment to hold. Car came damaged off of delivery truck. Was still willing to accept but heard crickets about what Was happening. This was definitely the worst car buying experience of all. Went to dealership didnt try to negotiate price was just willing to purchase. After crickets FRUSTRATION AND ARROGANT MANAGER! You know the type salesman has to go back to for pricing. Not once did I ask for a reduction In payment until nonsense of vehicle being... read more
Business response:
Sorry to hear of customer's experience. Have forwarded information to our Campus Director to look into the situation.
Try to be quick here. Kia Optima was in accident; Insurance paid for repairs that were quite extensive; Car had issues from that moment with false accelerations, especially when turning left; also some fluid leaking into car. Took car back and collision center said they wanted the Cochran Service center to diagnose. They were supposed to call but never did. Anyway finally took car in and they analyzed everything but the main issue- I think they wanted to do a state inspection instead. They said needed new tires, brakes, and ... read more
Purchased 2 used vehickes from #1 cochran monroeville. First vehicke took over 10k fir insoection over 5 year period. 2nd vehicle very first insoection just cost over 800.00 brought it in fir overheating, water pump failed at 40k miles. Service replaced it and now thumping noise drom firewall and a/c no longer works, blowing hot air. Was told that i had to pay 180.00 for diagnostic test on a/c. Or they couldnt work on fixing the problems they created. Service advisor told me that i uad cost him 1/3 of his last paycheck due t... read more
Tues 6/8, look at stock#******* a 2007 TL. At Lot1 in Robinson. This peeked my interest as it was clean and only had 87k with 1 owner. Here’s where I found the truth about this dealerships lack of integrity and unethical sales practices. I went for a test drive and we immediately heard a loud rattling noise and the car was dragging with a slight pull. Since the vehicle was just inspected and had listed repair sheet. I agreed to cash purchase if the issues were identified and fixed. I went to svc bay with sales rep and watche... read more
Business response:
Our Sales Manager - Dave B****** - is working with the customer on this matter
If I could give them a minus I would. Have been trying to resolve a issue for a registration for 6 months. Called the financial person 3 times. Blamed Dmv being behind. Called salesman once. Stopped in once. Called titled person twice. Comes down to the dealer did not fill out the paperwork right. ****** was informed in March registration was rejected but didn't do anything til we finally stopped in on May 20th. After all the calls above. Still do not have our registration today. Dealer says it was processed yesterday"
Horrible,, Sold me a truck it made it 30 days and engine blew. I said I understand things happen but can you fox at your cost and they said no lol. Crazy. Buyer beware. They will not go above and beyond.
Business response:
Trying to locate this vehicle as what we can find is a 2007 Ram 1500 purchased in February 2019. If there is a more recent purchase, can we please be told under what/who's name it was done.
Started well and ended badly. On Monday April 12 I made contact with a sales man (Victor) from the South Hills Hyandai dealership, I believe. He had been helpful on my prior search for a vehical over the phone with advice on my trade in value and getting myself to a place where I was ready to move forward. I contacted him here a year later to begin the process, although we had never met in person. Everything started well. I completed an application, picked a vehical, credit check, sent pictures of my trade in, I agreed to $3... read more
Business response:
I will forward this to our Campus Sales Manager - Mr. Gary C*** to contact customer.
Due to several stomach surgeries over the pass 2 years and other stomach problems, my credit sunk. We went to # 1 Cochran to see if I could get a vehicle. They ran my credit and stated I was eligible for a 2016 Kia Sedona. The thing was is my taxes didn’t come in on time so we had to wait. Once the taxes came in a month later I was getting ready to come off of light duty at work. So they ran another check. At this point they stated I’m still eligible but they needed paper work from my employer stating I’m back to full duty. ... read more
Business response:
We certainly appreciate providing us with this feedback so we can address the situation. Would you be able to let us know which location you were dealing with so we can have the appropriate management address the situation and reach out to you if you would like.
Frequently asked questions about Harbin
How is Harbin rated?
Harbin has a 1.1 star rating with 80 reviews.
When is Harbin open?
Harbin is closed now. It will open at 9:00 a.m.
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