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Harbin
- Life Insurance
- Fayetteville, GA
About this business
InsuranceLife Insurance
Location details
370 E Lanier Ave, Fayetteville, GA, 30214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Every time I go to **** Cochran in ****** they tell me what the problem is and that theyre going to fix it with an estimated price. Only to find out that when its time to pay that theyre always adding something else to fix the problem. They make some excuse about how their equipment needs this extra part or something for us to fix it. Place is a scam and it happens every time. Its never what they say so they can rip off the local people.
At All Costs, Avoid *** ******** Dishonest, Negligent, and Unaccountable If you value honesty, accountability, and your warranty, stay far away from #1 Cochran *** ********.I brought my 2020 Telluride in multiple times with serious oil consumption concerns well before ******* miles while still fully covered under ***s powertrain warranty. The dealership:Failed to open a warranty case when I reported the issue at ****** miles Delayed action until ****** miles, when oil levels were already dangerously low Conducted an oil cons... read more
This dealership sold a used, rust-damaged-frame **** F-150 at Auction to a used dealer in ****, where there's no vehicle safety inspection. This dealer left an almost-just-issued PA safety inspection sticker on the windshield. This dealer either didn't check the condition of this used truck, or deceptively left a safety inspection sticker on an unsafe truck and sold it off to a used OH dealer who could get away with re-selling it. I had no response from this dealer to my "Contact Us" message seeking help on the $6,500 I lost... read more
Business response:
If we sold the vehicle at auction - which is stated - the purchasing dealer - in this case some used car dealer in **** - would be responsible for the condition of the selling vehicle. We took it to an auction because we did NOT deem it to be retailable.
Cochran in **************. Took my truck for a warranty problem on Apr 7th 2025. They kept the vehicle and supplied a loaner truck. After 5 days they said I could pick up my truck, it was done. I drove it home and parked it. When I went to use the truck, there was a huge puddle of oil under the truck. It had to be towed back to them to fix the problem. I had to rent another vehicle quickly. When I finally got my truck back, they informed me they would not pay for the second rental. They said ** would not pay for a non GM veh... read more
They FORGOT to order a part so I drove all the way there FOR NOTHING. I have a laundry list of other problems with them. Not enough hours in the day to go into it all.
This complaint is for Body by Cochran, *********** Location.I took my car in for minor body work on March 25th. As of April 21th, I still do not have the car. There has been numerous delays and excuses. They even said the cost to repair my minor damage was more than the insurance adjuster's estimate. What concerns me the most is the constant deception. They would say the car would be ready the next day (on several occasions) and it was still days or a week later and it wasn't ready. They would claim they needed a part or the... read more
LIARS AND SHYSTERS. Brought our 9 year old ****** in for trade-in, ******* had offered us 10k, ***** Blue book said 10k. ****** magically found a litany of problems and offered us 5k. The car had been serviced and inspected 2 months prior AT THAT LOCATION and gotten new brakes and tires. Now the tires and brakes need to be replaced and there's a crack in the engine block. Either the service team at ****** is incompetent or the people at the dealership are liars. So we sold to ******* and put a deposit down on the car. The sa... read more
Business response:
Kym, thank you for taking the time to share your concerns with us. We strive to offer competitive and fair trade evaluations, and it is true we had concerns about the condition of your trade. We would love the opportunity to discuss any questions and address the issues that are important to you. Please call us directly or email us at *********************************** so that we can reach a resolution together.
Ive taken my car to this service department multiple times. Each time, they keep my car for multiple days because they just didnt look at, even with an appointment scheduled every time, and they always try to make you pay for things you dont need or recently had replaced. My main complaint is that I got my battery replaced here at the end of August 2023. My car was stalling to start and I took it to another dealership where they said I needed a new battery and quoted $425. They said that the battery wasnt installed correctly... read more
This has been the worst experience in car leasing and buying.I started all the leasing process online and through emails and phone calls because of the pandemic in 2021.When I went to check the vehicle in person it was missing accessories that ****** was not including on the * Trim.They never explained that before doing all the process and running my credit ********* was hard to change my decision once I went to see the vehicle and signed the contract. *ervice was always pushing for doing more on the vehicle.Besides when I r... read more
Frequently asked questions about Harbin
How is Harbin rated?
Harbin has a 1.1 star rating with 80 reviews.
When is Harbin open?
Harbin is open now. It will close at 9:00 p.m.
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