This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Harbin
- Life Insurance
- Fayetteville, GA
About this business
InsuranceLife Insurance
Location details
370 E Lanier Ave, Fayetteville, GA, 30214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
The Wexford Volkswagen Chochran is completely incompetent. That includes the Sales Managers, Finance Managers, and my salesman **** *. Not a single one cam return a phone call or email that is until you file a complaint or leave a negative Google review. I emailed and called numerous time with no response. When you buy a vehicle the dealership should still treat you as a customer after the sale! Not at this dealership. My own salesman **** * couldn't return one single call or email! That is very bad business. I will never bu... read more
Business response:
Will forward information to our Regional Director to contact the customer. We are sorry to read of their response.
I was having problems with my 2017 ******* Santa Fe, 3/12/22 vehicle has been sitting and not being worked on, ********************** has been very rude to me, Their is warranty on the engine and come to find out there is a recall on the transmission also and brake shaft, Im currently out of a vehicle I cant even get a rental or loner vehicle because the *************** in the service department is just rude inconsiderate of my family and my job he just got me out here with my 7 year son who have a disability, he is just tak... read more
Business response:
There are steps in the process that have to be followed with the manufacturer. Have contacted Service Manager to get in touch with customer.
I had my 2012 Kia Sorento repaired at the Robinson Dealership. I needed a new engine that was being replaced. I was told that I would have a rental when the parts came in. They said that they would notify me when the parts came in. I was waiting for almost 3 weeks for a notification that never came. I received a call on March 30th that my vehicle was done and can be picked up. The car was given to me with a cracked windshield across the front window. It went from the drivers side across to the passenger side. The crack was n... read more
Business response:
Reached out to our Senior Leadership team on the campus to contact the customer.
I am in the market for a car and found one at Cochran that was in transit. I was told that filling out the necessary paperwork would ensure the vehicle would be mine when it came in. I did this, spoke with the salesperson and was informed it was complete. A week before its arrival, I called to get a status report. I was told, unapologetically, by the salesperson that there was a mistake and the car had been sold. I had the opportunity to get the same vehicle that was in stock at a different dealer, but chose Cochran because ... read more
Business response:
We certainly apologize as the market is certainly difficult on the limited availability. I have reached out to our ***************** Sales team to look into the situation to see what we can do.
Two thumbs down on turn around time for auto service. Appointment time is not honor. The email stating time of appointment does not reflect time of when service will be truly rendered. Plus when you are asked when would be best time for you to pick up your car is also dismissed. Therefore, the written and verbal communications that #1 Cochran ****** of ***** Hills provides is for appointment time and availability of accommodations has no value. Unless you sit in their lobby and wait.
Borderline criminal behavior. My wife took her 4 yo Subaru Forester in for her inspection and emissions and one of her brand new tires had a screw in the tread. They tried to charge her $1000 for a brand new set of four tires. We took her car to ****** and they removed the screw with no issue. The parking lights were also out so we replaced them and when we took the car back a second time they again said the parking lights were out which was a lie and then said that the catalytic converter was cracked and needed to be replac... read more
The ****************************** is a scam, and discriminative. I bought my 2013 VW CC Lux with ****** miles in because the engine light came on June 3, 2020 Prior to that my car had no other issues. They said it was a miss-fire and my coils needed to be replaced. They replace all four coils over $900.00 ****** said that everything looked good a complete diagnostic was done and it was good. Two weeks later my head light bulb needed to be replaced (Halogan Bulb). No check engine light issues at this time but my brake **** l... read more
My 20 year old son recently bought a used Audi S4 in Virginia, when he got it home it had a light on the dash so we took it to the Washington dealer; they had the car for over a month and in that time they never called my son to update him on the car, he had to chase them down to find out what was going on. Once they finally got the car fixed and put back together ($8500 later), they told him that some air ports would have to be fixed as well and that would cost another $1500, because they would have to pull the engine again... read more
What a waste of time! Seen a ******* that I was looking for and put $500 down payment to hold. Car came damaged off of delivery truck. Was still willing to accept but heard crickets about what Was happening. This was definitely the worst car buying experience of all. Went to dealership didnt try to negotiate price was just willing to purchase. After crickets FRUSTRATION AND ARROGANT MANAGER! You know the type salesman has to go back to for pricing. Not once did I ask for a reduction In payment until nonsense of vehicle being... read more
Business response:
Sorry to hear of customer's experience. Have forwarded information to our Campus Director to look into the situation.
Frequently asked questions about Harbin
How is Harbin rated?
Harbin has a 1.1 star rating with 78 reviews.
When is Harbin open?
Harbin is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com