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Harbin
- Life Insurance
- Fayetteville, GA
About this business
Location details
370 E Lanier Ave, Fayetteville, GA, 30214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Beware of these people. Bought a 2019 dodge ram, used. Also got a bumper to bumper warranty. Took truck in for inspection, needs front struts at a price tag of 1600, of course warranty wont cover. Truck only has ****** miles. **** a lawyer to read fine print. Warranty cost almost 2000.******** said covers everything even head lights, sure. Think long and hard before dealing with these guys, read some of the other reviews!
Business response:
Thank you for sharing your concerns with us. We are sorry to hear that your warranty did not cover the repairs needed- please contact us directly so that we can discuss further options for timely and cost effective repair.
The salesman was great but the office screwed up multiple things and its been months now trying to fix issues with no legal registration. They are not friendly and dont answer the phone to you. They are ok treating customers like dirt and not doing job the way they should.
Business response:
*******, thank you for sharing your concerns with us. We are working to rectify as swiftly as possible.
Purchased a 2015 yukon Denali from#1 cochran gmc in Monroeville a few months back! Sun roof leaks , they keep saying they tested it and it doesnt when theres and whole forum concerning this issue! Also transmission is shifting oddly that showed me a video of the fluid being black but they say its not burnt! They claim the transmission needs updates and transmission flush! i asked why wasnt that done before they sold the vehicle! the response i got was that the transmission fluid got that dark in the 10,000 miles that ive use... read more
Business response:
******, thank you for sharing your experience with us. We understand how frustrating it can be to face difficulties with your vehicle. We are working to provide a solution at this time. Our management team is aware of your concerns- please feel free to reach out to us directly for further updates.
Have not responded to customer request. No consideration to the customer.
Business response:
*****, thank you for sharing your experience with us. If there is anything that we can do to assist in facilitating a resolution, please don't hesitate to reach out to our customer care team at ************************************
Just had my 2021 ****** Rav4 with ***** miles in for my 2 year free service. The service tech in **************************** ****** tried to get me to bite on un-needed service work. Told me my cabin filter was dirty and needed replaced and a interior A/C cleaning was needed. I replaced the cabin filter 2 months ago with a new carbon filter, it's gray in color. ( Pulled it when I got home and was just like new ) They also told me I needed a brake fluid flush. Vehicle is less than 2 years old and only 8k on the odometer. Tot... read more
Business response:
***, thank you for taking the time to share your concerns with us. Clarity and transparency are of the utmost importance to us, and we always strive to make pertinent recommendations to keep our customers' vehicles running smoothly. If there is anything that we can do to further explain or clarify our service recommendations, please don't hesitate to reach out to us directly to discuss.
Dont go liars scammers horrible people all about a sale 2 months my care has problems they can care less
I had two recalls on my vehicle. The first - they were supposed to apply a preventative spray under my car to prevent corrosion. After they were finished, I heard noises coming from the front of my car while driving. I got under the car to look and noticed that they lost 4 bolts and the plastic covering was hanging there. I complained but the manager sided with the technician and assured me that didn't happen. I have another recall for the anti theft system. I had it scheduled with other maintenance work, and I only picked t... read more
Watch out for the sly, slick, and wicked, some disgruntled tech at #1 Cochran ****** of *********** used my vehicle to make a few Uber trips, and brought my vehicle back on empty (50) additional miles were placed on my vehicle when I got it back from the service department at #1 Cochran of Monroeville. Beware of the service manager, he's a mean sob who can lie is **** off. This guy should be a lawyer, he can lie with a straight face. For 9 months, I have been riding around in a deathtrap waiting to be killed. A few months ag... read more
I purchased a side view mirror for my ******* because I trusted Cochran. The charge was $316.92. After the purchase, i found the exact same mirror on **** for $37.00. I wanted to return the mirror for a refund but was told since it was installed it could not be returned. I had mistakenly told them it had been installed for free by my son simply to point out they would have charged me for labor. It is nothing more than a mirror in the original box. This is totally unfair and I want a refund.
Frequently asked questions about Harbin
How is Harbin rated?
Harbin has a 1.1 star rating with 82 reviews.
When is Harbin open?
Harbin is open now. It will close at 6:00 p.m.
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