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Harbin
- Life Insurance
- Fayetteville, GA
About this business
InsuranceLife Insurance
Location details
370 E Lanier Ave, Fayetteville, GA, 30214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Just had my 2021 ****** Rav4 with ***** miles in for my 2 year free service. The service tech in **************************** ****** tried to get me to bite on un-needed service work. Told me my cabin filter was dirty and needed replaced and a interior A/C cleaning was needed. I replaced the cabin filter 2 months ago with a new carbon filter, it's gray in color. ( Pulled it when I got home and was just like new ) They also told me I needed a brake fluid flush. Vehicle is less than 2 years old and only 8k on the odometer. Tot... read more
Business response:
***, thank you for taking the time to share your concerns with us. Clarity and transparency are of the utmost importance to us, and we always strive to make pertinent recommendations to keep our customers' vehicles running smoothly. If there is anything that we can do to further explain or clarify our service recommendations, please don't hesitate to reach out to us directly to discuss.
Dont go liars scammers horrible people all about a sale 2 months my care has problems they can care less
I had two recalls on my vehicle. The first - they were supposed to apply a preventative spray under my car to prevent corrosion. After they were finished, I heard noises coming from the front of my car while driving. I got under the car to look and noticed that they lost 4 bolts and the plastic covering was hanging there. I complained but the manager sided with the technician and assured me that didn't happen. I have another recall for the anti theft system. I had it scheduled with other maintenance work, and I only picked t... read more
Watch out for the sly, slick, and wicked, some disgruntled tech at #1 Cochran ****** of *********** used my vehicle to make a few Uber trips, and brought my vehicle back on empty (50) additional miles were placed on my vehicle when I got it back from the service department at #1 Cochran of Monroeville. Beware of the service manager, he's a mean sob who can lie is **** off. This guy should be a lawyer, he can lie with a straight face. For 9 months, I have been riding around in a deathtrap waiting to be killed. A few months ag... read more
I purchased a side view mirror for my ******* because I trusted Cochran. The charge was $316.92. After the purchase, i found the exact same mirror on **** for $37.00. I wanted to return the mirror for a refund but was told since it was installed it could not be returned. I had mistakenly told them it had been installed for free by my son simply to point out they would have charged me for labor. It is nothing more than a mirror in the original box. This is totally unfair and I want a refund.
In March I contacted Cochran ***** of ********* in need of an inspection and requesting that they check my front end as when I made right turns there was a rubbing noise that would start and remained present until the wheel was turned straight. The girl named ****** had called me after a few short hours of having my car stating that the noise from the front end was due to the calipers, brakes and rotors needing replacement. She also advised me that the hose from the throttle body to the air box needed replaced as did the rea... read more
Business response:
Thank you for sharing your concerns with **. Customer experience is of the utmost importance to us- our management team is in touch and working on a resolution with you.
I have been call **** the Manger at used cars for months concerning my toyota. Since I have bought this Lemon, We have had front sway bar issues, and speaker issues and now transmission issues, the car we bought not even a year ago is a lemon, took this car into have it Serviced and each time they made me drive it till we heard the noise in the front end. each time they heard this noise and said its nothing. well my brother n law works on Military vehicles of all types. He has his own garage in Virginia and is a certified Me... read more
Business response:
*****, thank you for sharing your concern with us. We understand your desire to diagnose your vehicle, and are happy to help however we are able. Our records indicate that we have not seen your vehicle in over a year- please schedule with ** directly if you would like for ** to take another look and assist.
I have been getting the run around about a refund that was to be sent back to me many attempts and even as of now I still havent received it @ this point I feel thats horrible service especially when multiple attempts were made by me and multiple people were looking into it as I brought my car 1-10-2023 and its April 26th now along with a leaking windshield washer tank that had to have been noticed when inspecting the car just a frustrating experience and want them to know the wrongs so in the future if they care they can fi... read more
Business response:
*****, thank you for bringing this to our attention. We have investigated further, and your check will be issued at start of business Monday morning. Thank you for your patience as we clear this up, and please don't hesitate to reach out with any further questions.
This dealership advertises vehicles for sale that come with a Cochran CPO warranty but when I asked for the details they said it doesnt come with any warranty but only the remaining factory warranty. I told them they were advertising the car (and many others, maybe all) with THEIR CPO warranty and the mgr and salesman both then tried to tell me I could have the factory warranty or theirs but not both. Its a total scam. Avoid this dealership.
Business response:
Thank you for sharing your experience with us. This particular vehicle did go through our certified inspection program, but also has the balance of the factory warranty available. In this instance, the factory warranty is the best option for our customers and provides the most coverage. If there is anything we can do to further clarify the difference, please don't hesitate to reach out to us directly.
Frequently asked questions about Harbin
How is Harbin rated?
Harbin has a 1.1 star rating with 78 reviews.
When is Harbin open?
Harbin is closed now. It will open tomorrow at 9:00 a.m.
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