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Haley Toyota of Richmond

4.5

About this business

Location details

3600 Lonas Pkwy, Midlothian, VA, 23112, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.52,359 reviews
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Ashley Fredericks's profile image
Ashley Fredericks 
recommend  Recommended
5 years ago

My husband and I had a great experience at Haley Toyota. We were interested in a new truck for my husband. He found a Toyota Tacoma he fell in love with online and reached out for more information. He was immediately assisted by Meg Kehoe. Meg went above and beyond to help us. The dealership was closed due to the ice storm, but she still reached out to us right away. Their WiFi was down on another day and still kept in contact with us. It was a pleasure working with her! This was the first brand new vehicle my husband has ow... read more

Business response:

Ashley, we’re so happy to hear you had a good experience. We will share this with the team! If there is anything else we can do for you, give us a call. Thank you and congrats! 

Krystle Setterholm Hester's profile image
Krystle Setterholm Hester 
recommend  Recommended
5 years ago

I wanted to share my experience that my husband and I had at this dealership. We've been looking for a new vehicle for comuting to work due to the distance I have to travel. By far, our salesman Bobby Smith, and financer Nabeel Rahman went above and beyond our expectations. The care and details that took place in our purchase of a 2021 Toyota Corolla were immeasurable. They both took the time to explain everything, never pressured us into any additional purchases and made the entire process go very easy. I can tell you my fa... read more

Monica Dudley's profile image
Monica Dudley 
recommend  Recommended
5 years ago

Very knowledgable staff. Emily made the process of buying my first car very easy and explained everything thoroughly. Was in and out in 2 hours. Great customer service! My whole family has purchased cars from Emily and will continue to buy from her in the future. 

Business response:

Hi Monica. Thanks so much for the opportunity to earn your business! 

Elizabeth Ashley's profile image
Elizabeth Ashley 
recommend  Recommended
5 years ago

Accommodating sales staff, prompt service. Shout out to Mike Revell, he listened to what I wanted, and got me out the door in record time! 

Business response:

Hi Elizabeth, that’s wonderful to hear. Thanks so much for leaving us a review. See you soon! 

Julia Johnson's profile image
Julia Johnson 
5 years ago

Horrible staff! very rude and do not need to be working there at all. rather go down the street to Truck Outfitters & buy a used car 

Business response:

Julia, thank you so much for your review. We are so sorry you did not have a pleasurable experience at our dealership. I tried to do some digging within our system to see exactly what had taken place, however, I can't seem to find any information. Could you please reach out to our sales manager Mark at mwilhelm@haleyauto.com 

Thomas James's profile image
Thomas James 
recommend  Recommended
5 years ago

Very professional staff, who make sure their customers are happy be go home for the day! 

Business response:

Thank you so much for taking the time to write a review, Thomas! 

Cindy Allgood Crowder's profile image
Cindy Allgood Crowder 
recommend  Recommended
5 years ago

great service and fast. service reps so friendly 

Business response:

Cindy, we’re so happy to hear you had a good experience. Thank you for the review and we hope to see you next time! 

Page Melvin Carrington's profile image
Page Melvin Carrington 
recommend  Recommended
5 years ago

Had a great experience at Haley with Aaron and Mark. Both super nice and helpful. Lots of automobiles to choose from and excellent price points. Thank you both for making car buying so easy! 

Business response:

Congratulations on the new car Page! Drive safe and we look forward to seeing you again! 

Chris Cage's profile image
Chris Cage 
5 years ago

Shameful excuse of a dealership. Advertise a warranty and then state that corporate puts that on there and they won’t be honoring it. Contact corporate. They have Bob Yarunski contact me. He never does, but tells them that he did. Sales person was nice, but not knowledgeable about the listing. Bob was useless. Sales manager was also useless. Please do not waste your time here. I’m almost completely shying away from all Toyota vehicles because of my terrible experience here and corporate advised me that the dealership was the... read more

Frequently asked questions about Haley Toyota of Richmond

How is Haley Toyota of Richmond rated?

Haley Toyota of Richmond has a 4.5 star rating with 2,359 reviews. 

When is Haley Toyota of Richmond open?

Haley Toyota of Richmond is closed now. It will open at 9:00 a.m. 

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