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Haley Toyota of Richmond

4.5

About this business

Whether you re looking for the newest available models from Toyota, a used vehicle, or a certified pre-owned car, we are here to assist you every step of the way. With Haley Toyota of Richmond's faster & easier sales process will save you time! 

Location details

3600 Lonas Pkwy, Midlothian, VA, 23112, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.52,217 reviews
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Janette Melton's profile image
Janette Melton 
recommend  Recommended
4 years ago

They give good service and explain the work that needs to be done, if any. 

Business response:

We appreciate the positive feedback. It means a lot. Hope to see you again in the near future! 

Adam T. Searles's profile image
Adam T. Searles 
recommend  Recommended
4 years ago

These guys do an amazing job of taking care of my truck every time I bring it to them. They even washed the horrible Virginia pollen off my Tundra during my latest service!! 

Business response:

Thanks for the kind words Adam! Our service technicians work hard to provide a quality customer experience and we're glad to hear they succeeded. Let us know if there is anything else we can do for you. We hope to see you again soon! 

Karen Boone Woodfin's profile image
Karen Boone Woodfin 
recommend  Recommended
4 years ago

They are usually very nice but on this occasion I had a bit of a problem as I was pulling my car up so I would not be blocked and the lady that was helping me assumed I was leaving without paying! Also after having it in shop my speedometer is not working and I paid sixty dollars for a wax and clean and the inside was not touched! 

Business response:

Karen thanks for the 5 star review. At Haley Toyota of Richmond we enjoy working with customers just like you! 

Detrich Jenkins's profile image
Detrich Jenkins 
4 years ago

I bought a 2010 GMC Terrain last June (2020) for 7k cask. They assured me the car was in good condition and maintenance was up to date on the vehicle. I barely drove the car because of the Pandemic and I was working from home. 8 months later the car wouldn't start. Got the car towed back to Haley for service. They tell me I needed a new engine and wanted to charge me 8k to replace it.. Mind you, I only had the car 8 months with less that 3k miles put on it. Talked to a manager and he pretty much said I was on my own with thi... read more

James Andrew Etheredge's profile image
James Andrew Etheredge 
recommend  Recommended
4 years ago

I bought my 2016 RAV4 Hybrid at Haley... and I never left. There’s a sense of security in knowing I can always bring my vehicle in for service and not be overcharged. I also appreciate the separate area where I can plug into their WiFi and continue working. 

Business response:

Congrats on the new RAV4 James! We appreciate your business and loyalty. Let us know if there is anything else we can do for you. Thank you for choosing Haley Toyota and drive safe! 

Terry Perrine's profile image
Terry Perrine 
recommend  Recommended
4 years ago

Business response:

Thank you so much for the kind words Terry! We're happy to hear that our team could get you into a new truck that you love. We appreciate you stopping in and please let us know if there is anything else we can do for you. Drive safe! 

Terry Perrine's profile image
Terry Perrine 
recommend  Recommended
4 years ago

I would like to share my experience at Haley Toyota in Midlothian. Dave Brantley was great! Dave was professional, knowledgeable and easy to work with. He wasn’t pushy, he answered all my questions and called me the next day to check on me and my new Tundra. Dave provided top notch service, I am very impressed. Carmine Ferrante was also a pleasure to deal with. Carmine and David gave me the best buying experience I’ve had to date. My first vehicle I ever bought was a new 1996 Toyota Tacoma. I had a bad experience with my fir... read more

Business response:

Thank you so much for the kind words Terry! We're happy to hear that our team could get you into a new truck that you love. We appreciate you stopping in and please let us know if there is anything else we can do for you. Drive safe! 

Tom Patton's profile image
Tom Patton 
recommend  Recommended
4 years ago

Just finished a service on my Tundra. Travis and crew did an outstanding job and had it ready at the time frame I requested! Really appreciate the extra effort! 

Business response:

Thanks for the 5-star rating Tom! We appreciate your business and look forward to seeing you again! Drive safe. 

Rodney Hester's profile image
Rodney Hester 
recommend  Recommended
4 years ago

I purchased my wife a new corrolla from here. I can say it's been a great experience. The sales man Bobby Smith was awsome. There was no pressure and we got alot of extras with the purchase. We just got the car detailed with the paint protection that came with the purchase and the service techs were extremely nice and very quick. I would definitely recommend this place to all my friends. I am now a Toyota guy. This was my first Toyota but with this experience my next vehicle will be Toyota. Thanks guys 

Business response:

Congrats on the Corolla Rodney! We appreciate you stopping in and are happy to hear you had a great experience. If you have any questions, give us a call. We'd be happy to answer them! Drive safe. 

Frequently asked questions about Haley Toyota of Richmond

How is Haley Toyota of Richmond rated?

Haley Toyota of Richmond has a 4.5 star rating with 2,217 reviews. 

When is Haley Toyota of Richmond open?

Haley Toyota of Richmond is open now. It will close at 8:00 p.m.  

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