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H & R Block

1.3

About this business

We look at your life through tax - and find ways to help. H&R Block is a global consumer tax services provider that prepares one in every seven U.S. tax returns. H&R Block is global leader in tax preparation services - we've prepared more than 700 million tax returns through retail locations and at-home, digital solutions since 1955. And with approximately 12,000 tax offices in all 50 states, as well as U.S. territories, military bases and abroad, we're always available to help you file your taxes. Find your local Santa Ana ... read more

Location details

726 S Main St, Santa Ana, KY, 92701, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
SatClosed
SunClosed
1.3607 reviews
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Brian C's profile image
Brian C 
4 years ago

I signed my membership up with gold's gym and abc was the third party collecting fees. These guys have a real racket going, trying to quit the gym and have them stop taking my money was a PAIN. Luckily my credit card disputed all the charges and I got my cash back. Stay away from these con artists. 

Seth F's profile image
Seth F 
4 years ago

ABC financial has been avoiding my cancellation requests since September 2020. It is now November 2020 and they are still yet to resolve my cancellation request. Instead! They decided to charge me $1000 and still avoid me. Since I have all the calls with them recorded, I am having to go the legal route for a lawsuit just to get all of this resolved. Highly recommend avoiding ABC Financial! 

Ma S's profile image
Ma S 
4 years ago

I already cancelled my gym membership because the gym is closed permanently. There is no gym. There is a big lock. So I cancelled it. I am still being charged. 

Business response:

Hello, We regret to hear your recent experience with ABC Financial Services was not a satisfactory one. It shows that your agreement number has been provided. Should you have any further comments please feel free to email me at membersupport@abcfinancial.com. Thank You Stacy Jackson Customer Relationship Specialist ___________________________ ABC Fitness Solutions, LLC. Phone: 888-622-6290 Fax: 501-992-0884 membersupport@abcfitness.com 

Colten J's profile image
Colten J 
4 years ago

Terrible. Little to no help in trying to get information about my account. Don't use a gym where ABC financial is involved. 

Business response:

Hello, We regret to hear your recent experience with ABC Financial Services was not a satisfactory one. It shows that your agreement number has been provided. Should you have any further comments please feel free to email me at membersupport@abcfinancial.com. Sandra Harris Customer Relationship Specialist ABC Financial Services 

Caleb B's profile image
Caleb B 
4 years ago

We've been trying to cancel a gym membership since Feb and the issues still hasn't been resolved! We have followed every instruction that the gym and abc financial have given us regarding cancellation. They still manage to never process the cancellation every month and have now turned our account over to a debt collector. The business lacks all professionalism and lies and steals from the people by never processing the cancellations. 

Business response:

Hello, We regret to hear your recent experience with ABC Financial Services was not a satisfactory one. Your account has been cancelled with nothing further due. Should you have any further comments please feel free to email me at membersupport@abcfinancial.com. Sandra Harris Customer Relationship Specialist ABC Financial Services 

jackie w's profile image
jackie w 
4 years ago

If your name is submitted to this company, document everything so carefully. Contact the BBB as soon as you have enough data to show what is going on. Do EVERYTHING thru certified mail! Every time you think you are finished watch out for the next chapter. So you sent a check to cover all costs on your account balanced and a certified letter to cancel your gym membership? Watch out, if you did not send the check thru certified mail. If they do not cash it for 3 or 4 weeks, you now have more monthly dues, so your membership is... read more

Business response:

Hello, We regret to hear your recent experience with ABC Financial Services was not a satisfactory one. We strive to address all consumer feedback. Unfortunately, I was not able to locate your membership with the information provided in this post. Please email us with either your 9 digit agreement number or the home phone number on your account so that I may look into this for you. Sandra McCoy-Harris Customer Relationship Specialist ABC Financial Services 

Sean J's profile image
Sean J 
4 years ago

worst billing company ever. never going to a gym that uses abc financial billing... money earned thru lies wont last 

Business response:

Hello, We regret to hear your recent experience with ABC Financial Services was not a satisfactory one. We strive to address all consumer feedback. Unfortunately, I was not able to locate your membership with the information provided in this post. Please email us with either your 9 digit agreement number or the home phone number on your account so that I may look into this for you. Sandra McCoy-Harris Customer Relationship Specialist ABC Financial Services 

Alex E's profile image
Alex E 
4 years ago

If I could leave less than one star, I would. ABC Financial has been billing my checking account for over 4 months for two separate gym memberships when I was only supposed to be charged for one. I never authorized an additional membership charge. When I called to dispute this they admitted fault and promised a full refund of the second membership's charges, roughly $160. I received no cancelation confirmation, no refund confirmation, and subsequently, no refund at all. Even though I cancelled, they have continued to bill me... read more

Randy F's profile image
Randy F 
4 years ago

Do not trust ABC financial. The best way to deal with these sharks is the nuclear option . Report the card on file as lost or stolen . Stop payment while waiting for a new card with a different number . These cretins will drain your bank account dry . 

Frequently asked questions about H & R Block

How is H & R Block rated?

H & R Block has a 1.3 star rating with 607 reviews. 

When is H & R Block open?

H & R Block is open now. It will close at 7:00 p.m.  

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