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Gutter Helmet by Harry Helmet® | Baltimore, MD
- Gutter Services
- Millersville, MD
About this business
In business for over 30 years, the Gutter Helmet® gutter protection system uses a multi-patented design to guard gutters from leaves and debris and to ensure that even the heaviest amounts of rain water flow smoothly towards downspouts and away from your home. Our patented technology is backed by a lifetime Manufacturer Warranty, meaning if anything should ever happen to your protection system, we will come out and fix it at no charge. With our superior customer service and 30 years experience, Gutter Helmet® has bec... read more
Location details
210 Najoles Rd Suite 103, Ste s, Millersville, MD, 21108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | Closed |
Awesome job Installer’s clean up after themselves Follow up after the install has been awesome Thanks
Business response:
Thank you for your review
I am running into same issue few others have highlighted. I bought mine through ****** with assurance "Never Clean Your Gutter Again" in 2019. I still have the folder, and paper work with never clean written all over. With this warranty, we went ahead to pay exuberant amount of money to install Harry Helmet. The very first year they clogged. I called in to complain about clog. They sent in technician to clean. It turned out these gutters are badly designed, and for Seattle weather they work as ordinary gutters with yearly gu... read more
Business response:
Our quality Control inspector is schedule to inspect your system today 4/1/24 around 3 PM. we will make sure he contacts you.
I bought the Gutter Helmet system in October 2020. My contract states that they will return 2 times a year to blow off the roof and valleys of any debris at no charge. They had been doing this until I called the other day and they told me that the dealer I bought from is no longer in business and they are my warranty provider now, and they said they do not have to honor the previous dealer's contract. They said they do not blow off roofs and also said there would be a $50 fee to come out for maintenance. I could never recomm... read more
Business response:
We are not the company that you contracted with. We are the new dealer for your area and have an agreement with the manufacturer to honor the manufactures warranty. Any agreements or warranties that you had with the previous dealer are not our responsibility. If you have a warranty claim for the existing system installed by the previous dealer please contact our office and we will dispatch a tech to review your issue.
We have had Gutter Helmet & Lednor install our GH system (2013), a new roof (2019), and our gutters & downspouts. We will continue to use their products & services.
Excellent job no more clogged gutters. We are very happy with our harry helmet gutter guards
My Gutter Helmet was installed in 2016, after a salesperson guarantied the system would prevent pine tree leaf from clogging gutter. Unfortunately, I had to call a warranty service almost every other year since after the installation. But they did get the gutter unclogged without a fee! So, even the gutter was not perfect, I was okay with the service. Now the gutter clogged again. When called, a $50 dispatch fee was asked. No lifetime warranty service without the fee. They claim that the fee was just to get a technician here... read more
Business response:
Thank you for your feedback regarding the dispatch fee. We understand your frustration and appreciate you taking the time to share your thoughts with us. We introduced the new dispatch fee to continue providing our customers with the high-quality service they expect. The fee helps us to cover the costs of providing our services, including the cost of maintaining our skilled technician staff and any travel-related costs such as fuel. We understand that the new fee may be a surprise for some of our customers. We are always lo... read more
Very professional, on-time and great job! Very pleased with product and service.
Great product. The technician did a fantastic job. Would recommend this company
I called Lednor Home Solutions - Gutter Helmet November 21, 2023 to conduct annual review of Gutter Helmet gutter guards after the leaves dropped from the trees at my Arlington, Va. home. Lisa informed me that they have implemented a new policy in July 2023 which includes a $50 Dispatch Fee for any inspection. As I have never paid for this fee in the past, I asked them when were customers notified and could they send me the documentation. They informed me that they are informing customers as they call in and there is no docu... read more
Frequently asked questions about Gutter Helmet by Harry Helmet® | Baltimore, MD
How is Gutter Helmet by Harry Helmet® | Baltimore, MD rated?
Gutter Helmet by Harry Helmet® | Baltimore, MD has a 3.8 star rating with 488 reviews.
When is Gutter Helmet by Harry Helmet® | Baltimore, MD open?
Gutter Helmet by Harry Helmet® | Baltimore, MD is open now. It will close tomorrow at 12:00 a.m.
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