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Gunn Acura
- Car Dealers
- San Antonio, TX
About this business
Welcome to Gunn Acura! Gunn has been a fixture in the San Antonio community since 1955 and we are excited about introducing our unique One Simple Price™ philosophy of selling cars. In 1995 Mr. Gunn made the decision to offer our customers an alternative to the stereotypical car buying experience and made a commitment to our customers. * Every vehicle is clearly marked with our upfront One Simple Price™ * Peace of mind with our 48 hour no questions asked return policy* * Best in class 10-days or 1000 miles written... read more
Location details
11911 I-10 West, San Antonio, TX, 78230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Services weren’t done during last oil change visit A few weeks back I had my usual oil change. After driving home I noticed there was no windshield wiper fluid added at all. Then a couple of days later the battery went out and needed to be replaced. Had Gunn Acura checked the battery like they are supposed to be doing for a routine oil change I would have had it replaced then and there. Because the service dept obviously did not check the battery at all I was stranded. The lack of the fluid and the not checking of my battery... read more
Business response:
Hello MJ, I am truely sorry that this happened to you! We do strive to provide excellent customer service, and continue to improve ourselves every day. I would like to discuss this matter further. If you could please call me at 210-696-2232 ext. 6031, I would certainly appreciate it. Thank you so much.
Above and Beyond Service With my most recent visit, this location gets a 5-star. In particular, because Brandon and a couple of the service technicians went above and beyond to ensure customer satisfaction. I have been complaining to this dealership for years about squeaky brakes on my 2016 RDX. I have heard for years that it is just dust or cold starts, even though I’d mentioned to them that they squeaked all the time. After inspecting brake pads and all looking good, I have always driven away with squeaky embarrassing brak... read more
Excellent experience as usual. This is the third Acura I have purchased at Gunn. As always, my the sales rep and financial rep were professional, helpful and a pleasure to work with.
Quick and easy Walked in had the vehicle ready to go just needed to sign paperwork and be on my way. Took less than 30 minutes
RDX Purchase - New Purchasing a new Acura at Gunn was a great experience. I have bought several new cars there and they are professional, knowledgeable, and courteous. I will continue to do business with them, as their customer service is superior.
Excellent Knowledge and Help! Even though inventory is low, the salesman was very patient while we selected a vehicle and answered every question we had.
Business response:
WOW! Thank you very much for this incredible FIVE STAR review! I will be sharing your stellar comments with our leadership team. We are extremely proud of the One. Simple. Price. sales model we developed to reduce the anxiety of buying a new or used vehicle and am so glad to know you agree! We appreciate your business and look forward to welcoming you back to Gunn.
Responsive and thorough The sales associates and finance manager were very responsive to my needs and requests and were very thorough in our interactions. Very pleased with the experience of purchasing my vehicle here.
Great Service, Great Car! My salesperson Michelle Fedorka was awesome! She was informative, respectful and knowledgeable! She was juggling multiple clients yet I never felt neglected. I don’t like car shopping because the experience is exhausting but Michelle and Gunn Acura made this process painless!
Catchy title Coby was great and got us out of there quickly.
Frequently asked questions about Gunn Acura
How is Gunn Acura rated?
Gunn Acura has a 4.8 star rating with 6,795 reviews.
When is Gunn Acura open?
Gunn Acura is open now. It will close at 8:00 p.m.
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