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Gunn Acura

4.8

About this business

Location details

11911 I-10 West, San Antonio, TX, 78230, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.88,703 reviews
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jpkowat@earthlink.net's profile image
jpkowat@earthlink.net 
3 years ago

Received prompt, courteous, and efficient service from the time of my arrival,from Carla, to departure after completion of needed mechanical work. 

Business response:

Thank you! We’re glad Carla could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon! 

Sandar's profile image
Sandar 
3 years ago

“The service at this dealership has always been excellent. The wait time is minimal with an appointment. The staff and service advisor Brandon were very knowledgeable, friendly and helpful. They never pressured me into getting more services done than what is necessary. The process was very smooth. I will definitely come back for future needs. “ 

Business response:

Thanks for letting us know, Sandar. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you! 

Lee's profile image
Lee 
3 years ago

Wonderful, professional service. We are pleased with the technician’s knowledge and and friendly disposition. We will certainly continue to take our vehicle in for needed maintenance. 

Business response:

It is important our customers feel completely confident with the customer service they received, and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Thank you! 

S.S.'s profile image
S.S. 
3 years ago

Great quality and professional staff, def recommend as a business you can trust. Will use them to also purchase my next car for sure. 

Business response:

Thank you for your 5-star review, we appreciate your business and look forward to welcoming you back to Gunn Acura ! 

tejsel09's profile image
tejsel09 
3 years ago

Very professional and excellent service dept. They worked promptly on my vehicle and kept me updated with my car. 

Business response:

We really appreciate you taking the time to share your experience with us. We look forward to welcoming you back to Gunn Acura. 

mmkl's profile image
mmkl 
3 years ago

Michelle could not have made this experience any easier, more pleasant or positive. She was much more informative than the other dealerships that I dealt with. Her patience, expertise and knowledge, professionalism, communication skills were way off the chart. 

Business response:

Thank you, mmkl! We’re glad Michelle could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon! 

marlenyfernandez73's profile image
marlenyfernandez73 
3 years ago

Good and wonderful place to take my car for service, they always make me feel like at home 

Business response:

Thanks for letting us know. Glad to have you as a part of the Gunn family! 

Mark Liberatore's profile image
Mark Liberatore 
3 years ago

JT and Joshua did a wonderful job of taking care of me! They always do! I’m greatly appreciative of them! Thank you! 

Business response:

Thank you, Mark! We’re glad Jt and Joshua could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon! 

Mark Liberatore's profile image
Mark Liberatore 
3 years ago

Wonderful experience again with JT and Joshua! Those two associates always take great care of me. Came in for B12 service for my TLX without an appointment. The car was serviced quickly and effectively. Thank you! 

Business response:

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon. 

Frequently asked questions about Gunn Acura

How is Gunn Acura rated?

Gunn Acura has a 4.8 star rating with 8,703 reviews. 

When is Gunn Acura open?

Gunn Acura is closed now. It will open at 9:00 a.m. 

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