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Gunn Acura
- Car Dealers
- San Antonio, TX
About this business
Location details
11911 I-10 West, San Antonio, TX, 78230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
My overall experience with Gunn Acura was customer service focused, solution driven and results oriented. Service Rep Declan continued to provide us with outstanding customer service and care throughout our recent visit. This “service plus” approach is the main reason we will continue to support Gunn Acura as our automotive service provider.
Business response:
We truly appreciate you taking the time to share your recent experience with us. We're so glad to hear the Declan took great care of you and your vehicle. Thank you for choosing Gunn Acura, and we look forward to welcoming you back soon!
We will never take our vehicle to another dealership. Declan always handles our intake and stays on top of any service we’re having done. A few months ago, we heard a slight ticking sound in our engine. Called and made an appointment for next day. Brought it in. Spent about two hours at the dealership and found out there were metal shavings in our motor oil. Had to replace entire engine at 60k miles. Declan worked with our warranty company and got the brand new engine covered. Acura installed it and tested it several times b... read more
Business response:
Chasidy, thank you for the glowing review! Your words mean so much to us. We are thrilled to hear that Declan and the team continue to take great care of you every time. We truly appreciate you taking the time to recognize their efforts. Thank you for continuing to be a part of our Gunn family and for continuing to choose Gunn Acura. We look forward to welcoming you back again soon!
Always provide professional & courteous service. Th staff is always very helpful. I know my car is in good hands.
Business response:
Thank you for the 5-star review! We do our best to ensure a positive experience for all our customers, so we're happy to hear you were well taken care of. Thank you for choosing Gunn Acura!
Excellent service ! Very quick and explained everything that wound be done and accommodated a last minute appointment.
Business response:
So glad to hear you had a great experience! We appreciate your support, and thank you for choosing Gunn Acura.
Excellent service! Roland did a great job keeping me updated on my service and was very professional. My service was done very quickly and to my satisfaction.
Business response:
Happy to hear Roland was able to take great care of you! We do our best to ensure a positive experience for all our customers. We appreciate your support, and thank you for choosing Gunn Acura!
I live in Uvalde and on the way to SA I was wondering if I should continue to purchase autos in SA that require dealer services, but my attendant was very thoughtful. He was not pushy, thoroughly explained the service, and offered to have my headlights cleaned without an added fee. Because if this added gesture I rethought my future purchasing options and perhaps driving in to SA for regular maintenance is not that bad.
Business response:
Thank you for taking the time to share your positive experience. We appreciate your consideration, and we look forward to welcoming you back to Gunn Acura!
Professional and prompt. Great service! I definitely recommend them as they have a high value for customer service
Business response:
Thank you for the 5-star review! So glad to hear you had a great experience!
Just great honest salesman and staff. Really took the time to explain every option on the car and did not feel pressured at all. Felt very comfortable with Mr. D’Souza. He was so knowledgeable on all the features of our Integra.
Business response:
So glad to hear you had a great experience with Andrew and the team! Thank you for choosing Gunn Acura!
Excellent customer service very clean and organized! Service department was very helpful and customer lounge was very nicely stocked with drinks and snacks.
Business response:
Thank you for the 5-star rating! We appreciate your feedback and continued support!
Frequently asked questions about Gunn Acura
How is Gunn Acura rated?
Gunn Acura has a 4.8 star rating with 8,703 reviews.
When is Gunn Acura open?
Gunn Acura is closed now. It will open at 9:00 a.m.
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