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Gunn Acura
- Car Dealers
- San Antonio, TX
About this business
Location details
11911 I-10 West, San Antonio, TX, 78230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Service was completed promptly and I was given the option to leave my car once it was done so I was able to get me some lunch.
Business response:
Thank you for sharing your experience! We’re glad to hear your service was completed promptly and that the option to leave your vehicle made your day a little easier. We appreciate you choosing us and look forward to assisting you again at your next visit.
Dealer places a priority on customer service a d responsiveness. Pricing for service maintenance is fair.
Business response:
Thank you for taking the time to share your experience! We’re thrilled to hear that our focus on customer service and responsiveness stood out during your visit. Our team works hard to provide fair and transparent pricing on all maintenance services, and it’s great to know that came through. We truly appreciate your feedback and look forward to serving you again!
They did a very good especially Scott in sales and Gabriel in service!! I would definitely recommend this dealership.
Gunn Acura has excellent service. I always take my car in a little early and they always service my car.
Staff is attentive and respectful. It was easy to schedule my regular maintenance. My car was finished on time. Couldn’t ask for more.
Went to Gun Acura for maintenance that was over due on my car. Gabriel and the Service team took excellent care of my car and respected my time. They made recommendations based on year/mile of m car and searched for recalls on the vehicle. I given enough information to choose or decline what I was not interested in without pressure. Although the face of the people are changing the core values remains intact. See y’all at the next maintenance check-in.
Courteous staff and relatively quick service if you go early enough in the morning, gets quite busy after 10am
Business response:
Thank you for your feedback! We're glad to hear you found our staff courteous and the service efficient during the early hours. You're absolutely right—things do tend to get busier after 10am, so early visits are a great strategy.
Had another excellent customer experience with my Service Manager, JT. He’s the best! Friendly, knowledgeable, professional, helpful guy. I truly appreciate all his hard work!
Business response:
Thank you so much for the kind words! We’re thrilled to hear that you had such a positive experience. He truly is a valuable part of our team, and we’ll be sure to pass along your appreciation for his hard work!
They do good work on the car, and communication is excellent. The service department is very professional. The only complaint I have is they charge a 3% premium if you pay via credit card, which I feel is unbecoming of a high end car dealer.
Business response:
Thank you for your feedback, Jon. We're glad to hear you were happy with the quality of work and our team's communication and professionalism. We understand your concern about the credit card fee and will be sure to share it with management for review.
Frequently asked questions about Gunn Acura
How is Gunn Acura rated?
Gunn Acura has a 4.8 star rating with 8,703 reviews.
When is Gunn Acura open?
Gunn Acura is closed now. It will open at 9:00 a.m.
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