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Gunn Acura
- Car Dealers
- San Antonio, TX
About this business
Welcome to Gunn Acura! Gunn has been a fixture in the San Antonio community since 1955 and we are excited about introducing our unique One Simple Price™ philosophy of selling cars. In 1995 Mr. Gunn made the decision to offer our customers an alternative to the stereotypical car buying experience and made a commitment to our customers. * Every vehicle is clearly marked with our upfront One Simple Price™ * Peace of mind with our 48 hour no questions asked return policy* * Best in class 10-days or 1000 miles written... read more
Location details
11911 I-10 West, San Antonio, TX, 78230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Gabriel did a great job communicating with me on progress and recommendations for my car.
Business response:
Thank you for sharing your experience! We're glad to hear that Gabriel kept you well-informed throughout the process and provided helpful recommendations. Clear and consistent communication is something we value, and it's great to know Gabriel delivered that. We appreciate your visit!
I really struggled with working in my recalls due to scheduling, living too far away, no loaners, etc I just kept putting them off letter after letter! When I received an email from local Gunn service department personnel that a loaner was available and detailing what I needed, I responded right away and was contacted immediately for an appointment within the week! My advisor, JT, communicated thoroughly & efficiently, answered all my questions, and performed and delivered my vehicle as promised. I am so grateful that someth... read more
Business response:
Thank you so much for taking the time to share your experience! We understand how frustrating and stressful recall scheduling can be, and we're thrilled to hear that JT and the Gunn Acura team were able to make the process smooth, stress-free, and convenient. It’s great to know the communication, service, and loaner vehicle exceeded your expectations. We truly appreciate your trust and are so glad we could turn things around for you. And yes—that 2025 MDX is a beauty! We hope to see you again soon!
My service advisor, Decklin (sp? ), was very attentive and knowledgeable. He kept me informed and educated throughout the whole process.
Business response:
Thank you for the wonderful feedback! We’re so glad to hear that Decklin provided attentive and knowledgeable service throughout your visit. Keeping our customers informed every step of the way is a top priority, and we appreciate you recognizing his efforts. We’ll be sure to pass along your kind words!
The sales team at Gunn Acura are amazing. I loved their no haggle, one price selling system. They made it so easy and relaxed to buy a car. I highly recommend them.
Business response:
Thank you so much for your kind words! We're thrilled to hear that you enjoyed our no-haggle, one-price approach and that the buying process felt easy and relaxed. Our sales team works hard to make every experience smooth and stress-free. We truly appreciate your recommendation!
Roland did an amazing job with keeping me updated with my car. He went above & beyond to ensure I was happy with the outcome. Thank you Roland!
Business response:
Thank you for taking the time to share your experience! We're so glad to hear that Roland went above and beyond to keep you updated and ensure your satisfaction. His dedication to excellent customer service truly makes a difference. We'll be sure to pass along your kind words—thank you again!
The Gunn Acura service department did another outstanding job! My RDX needed major brake and suspension work. Once again, my service advisor, John Thomas, did an excellent job! He is always friendly, professional, knowledgeable, and responsive. Kudos to the service technician for a wonderful repair job.
Business response:
Thank you for the thoughtful review! We're thrilled to hear that John Thomas and our service technician delivered another outstanding experience on your RDX’s brake and suspension work. Your praise means a lot, and we’ll be sure to pass along the kudos to the team!
Professional, compassionate, patient! One of the best dealers and people for the car purchase experience.
Great experience with this Acura dealership and my service representative, Brandon! I brought my MDX in for a diagnostic check, priority need was an oil change only and it was turned around the next day. He added a special discount he found available to my final invoice, saving me a lot of money. Thank you Brandon! I’ll be back again. I highly recommend this Acura dealership and their service department.
Business response:
Thank you for sharing your experience! We’re thrilled to hear that Brandon provided such excellent service and helped save you money with a special discount. We truly appreciate your recommendation and look forward to assisting you again in the future!
Thank you Carla Rae, Service Manager, and Team, for completing all services requested within the time frame indicated. I appreciate the loaner car, I was able to complete other tasks in my To Do List!
Business response:
We truly appreciate your kind words! Carla Rae and our service team are dedicated to providing efficient and reliable service, and we're happy to hear they met your expectations. We're glad the loaner car made your day more convenient. Thank you for choosing us!
Frequently asked questions about Gunn Acura
How is Gunn Acura rated?
Gunn Acura has a 4.8 star rating with 8,368 reviews.
When is Gunn Acura open?
Gunn Acura is closed now. It will open on Monday at 9:00 a.m.
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