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Gunn Acura

4.8

About this business

Welcome to Gunn Acura! Gunn has been a fixture in the San Antonio community since 1955 and we are excited about introducing our unique One Simple Price™ philosophy of selling cars. In 1995 Mr. Gunn made the decision to offer our customers an alternative to the stereotypical car buying experience and made a commitment to our customers. * Every vehicle is clearly marked with our upfront One Simple Price™ * Peace of mind with our 48 hour no questions asked return policy* * Best in class 10-days or 1000 miles written... read more

Location details

11911 I-10 West, San Antonio, TX, 78230, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.86,795 reviews
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RMS's profile image
a year ago

Best service ever! Always have wonderful service here when I take in my 2018 Acura for service. This time was no exception.. Josh was amazing and kept in touch with me through the whole time I was there. He was Very knowledge and helpful. Can’t recommend Gunn Acura enough! 

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S hero 
a year ago

Treated well The service staff must be good people or at least trained well to listen and make customers happy. Sometimes cost seems higher tan I might get elsewhere, but the waiting area is comfortable, has beverages and snacks, and TV and newspapers--even a shuttle to a nearby restaurant. 

BossHogg's profile image
BossHogg 
2 years ago

WOW! Service has changed for the better. As you arrive, you are greeted and given immediate attention. Work completed accurately. Paperwork checked for accuracy. All done within a reasonable timeframe. Vroom! Your outta there. 

Victor's profile image
Victor 
2 years ago

Best in the business My 2012 Acura needed some maintenance and my service representative met me on the service lane to get my information as soon as I arrived! That service and texting me also letting me know the status and suggestions on service issues and needing attention. 

Nico's profile image
2 years ago

Organized and Professional Organized and professional staff. They kept us informed about the status of the service and the car was ready when promised. On the downside, there were not any loaner cars available for my service visit. I was informed that there were only ten loaners in the fleet that was once seventy vehicles. This is very disappointing, because I expect a loaner car with any premium make. I always got a loaner car with my Mercedes, Infiniti, and Lincoln vehicles. It is over an hour drive to this dealership and ... read more

Business response:

Good Afternoon sir - I would like to introduce myself. My name is Mason Pace and I am the Owner Loyalty Manager here at Gunn Acura. Please contact me for your next appointment so that I can personally ensure that we reserve a loaner for you sir. Thank you for giving us a 5 star review and I look forward to speaking with you for your next appointment. 210-696-2232 ext. 6085 

M Compton's profile image
M Compton 
2 years ago

Love dealing with Gunn Great customer service. Everyone there is always so pleasant and always ready to provide any needed info . Carla, the service rep, was so attentive during visit. A pleasure to deal with. 

Gary Wilkowski's profile image
Gary Wilkowski 
2 years ago

Longe drive was worth it Great buying experience, thanks to Peter for putting up with my endless texts . Paul went above and beyond, up front and honest sales representative. In the end I drove off the lot with a new Acura Integra with payments of $ 6.00 more then than my trade. Pretty deal ! 

GFamily's profile image
GFamily 
2 years ago

Wonderful Service Once Again!! Jose did a great job making sure I was taking care of. He kept me informed during the inspection process and answered all of my questions. 

Thomas Washington's profile image
Thomas Washington 
2 years ago

Great service Great service Professional and courteous 

Frequently asked questions about Gunn Acura

How is Gunn Acura rated?

Gunn Acura has a 4.8 star rating with 6,795 reviews. 

When is Gunn Acura open?

Gunn Acura is open now. It will close at 8:00 p.m.  

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