This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Gunn Acura
- Car Dealers
- San Antonio, TX
About this business
Location details
11911 I-10 West, San Antonio, TX, 78230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Another fabulous visit to Gunn Acura! Once again, my Service Advisor, JT, did a wonderful job getting my RDX properly serviced and back to me in a timely manner. JT is always helpful, friendly, knowledgeable, and professional. I also had great discussion with Amir and Andrew about the new ZDX and the special discounts and financial options available for that vehicle.
Business response:
Mark, thank you for the glowing review! We truly appreciate the continued support. It's always a pleasure for our team to work with you and take care of your vehicle. Thank you for choosing Gunn Acura!
Great place to service your Acura. They are not pushy when it comes to what needs to be serviced. A explanation goes into why and how the service will benefit and going to be done.
Business response:
Thank you for the the thoughtful review! We take pride in offering a thorough and personable experience in our service department. We look forward to welcoming you back to Gunn Acura!
Great service department, Roland is very helpful and easy work with, very attentive to details
Business response:
Thank you for the review! We’re glad Roland could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!
This time around was the best. .. my advisor was more helpful than users when i go... he seemed more accessible than others ive had...
Business response:
Thank you for the 5-star review! We are happy to hear that you had a great experience with us. We truly appreciate your support and look forward to welcoming you back soon. Thank you for choosing Gunn Acura!
Love this dealership. The service department and my service advisor were very professional. I was very pleased.
Business response:
Thank you for the 5-star review! Happy to hear that our team took great care of you. We truly appreciate your support!
Beware. The service department supervisor Mason is not educated in providing loaner. I have full coverage with State Farm and was denied a loaner.
Business response:
We're very sorry to hear this. It is not our intention to disappoint the customer. Please give us a call if you'd like to discuss this further. Thank you.
I went in for my first service on my 2024 Integra and as always, the service I received was great!
Business response:
Thank you for the 5-star review! Great to hear that your new Integra is treating you well. We truly appreciate your continued support! Thank you for choosing Gunn Acura!
Many thanks to Cam Galasso (Sales) and Roland Pompa (Services). Their courtesy and professionalism are second to none. While Roland took care of my 2005 Acura, Cam simultaneously walked me through the process of purchasing a brand new Acura. I'd recommend Gunn Acura to anyone based on my customer service experience with Cam and Roland. They both are real class acts. Outstanding work!
Business response:
Thank you for the 5-star review, Eric! We're thrilled to hear that Cam and Roland went above and beyond to take care of your and your vehicle. We truly appreciate your support! Thank you for choosing Gunn Acura!
Yesterday at 5pm in very heavy traffic, on Huebner Rd I heard a thud. It felt like an animal ran into my car or tire. I looked around and behind me and pulled over to see that actually a car or truck had grazed my rear panel above the wheel. the car was making a grinding dragging noise now didn't feel safe to drive. Before I called AAA, I called Acura to see if I could have it towed so they could look at it. Mathew a from service center took my call and asked where I was and actually came out and drove it, crawled under it a... read more
Business response:
Thank you Matthew from the service Dept., for coming to my aid yesterday when I wasn't sure if my car was drivable..You saved the day! If I could have given 10 stars I would have! It's that kind of personal customer service I do so appreciate! Thank you for going above and beyond! Best, Dawn
Frequently asked questions about Gunn Acura
How is Gunn Acura rated?
Gunn Acura has a 4.8 star rating with 8,703 reviews.
When is Gunn Acura open?
Gunn Acura is closed now. It will open at 9:00 a.m.
Browse nearby in San Antonio, TX
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com