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Gunn Acura

4.8

About this business

Welcome to Gunn Acura! Gunn has been a fixture in the San Antonio community since 1955 and we are excited about introducing our unique One Simple Price™ philosophy of selling cars. In 1995 Mr. Gunn made the decision to offer our customers an alternative to the stereotypical car buying experience and made a commitment to our customers. * Every vehicle is clearly marked with our upfront One Simple Price™ * Peace of mind with our 48 hour no questions asked return policy* * Best in class 10-days or 1000 miles written... read more

Location details

11911 I-10 West, San Antonio, TX, 78230, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.88,373 reviews
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Wendys9999's profile image
Wendys9999 
2 years ago

Great service department. Good knowledge, good personal service, good communication. Been using them for over 7 years. 

Business response:

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon. 

Michele's profile image
2 years ago

We’ve always had wonderful service with Gunn. It’s easy to make an online appointment, no waiting around until a service rep acknowledges you, great waiting area, and your service rep keeps you abreast of what’s happening with your car and how much longer before the car is ready. 

Business response:

Michele, thank you so very much for taking the time to leave a review! We are proud to know that our team delivered a professional and friendly service to you. Let us know if there is ever anything we can do for you. We look forward to seeing you again! 

Arie's profile image
2 years ago

The service department is top notch. My maintainance was completed quickly and they give a ride the the store while waiting for the work to be completed. 

Business response:

Thanks for letting us know, Arie. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you! 

Gary's profile image
2 years ago

Was a great buying experience Michelle and Justin were awesome!! I will definitely recommend buying a car here to everyone I know! 

Business response:

Gary, thank you for taking the time to leave this super 5-star review! We are so proud to know that Michelle and Justin delivered the excellent customer service we strive to provide each of our valued customers. Your referrals and recommendations mean a lot to us. We look forward to welcoming you back! 

John Austin's profile image
John Austin 
2 years ago

Great service from JT will be back again for service . Had me in and out 

Business response:

Thank you, John! We’re glad JT could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon! 

rkblomquisttx's profile image
rkblomquisttx 
2 years ago

They were pretty fair with my trade-in value and the car that I took possession of it is in excellent condition at a reasonable price in this market 

Business response:

We really appreciate you taking the time to share your experience with us. We look forward to welcoming you back to Gunn Acura. 

Braustin97's profile image
Braustin97 
2 years ago

The service was great. The environment was relaxed and there was no pressure. Richard provided excellent help in all aspects of the sale 

Business response:

Thank you for the 5-star review. We appreciate your continued loyalty. We look forward to welcoming you back soon! 

Moeman's profile image
2 years ago

Great service from service advisor Roland Pompa he’s a great employee he’s all tens in my book. He gives the customer the attention need for them and their vehicle plus he knows the I. And outs of the vehicle and looks for the best service and prices for the customer. He explain in great detail what is going to be done to your vehicle and if any problems that have to be addressed and future needs for the vehicle. The Gunn company should be proud to have an employee/ service advisor Mr. Roland Pompa. Thank you Gunn and thank ... read more

Business response:

Thank you for taking the time to leave this super 5-star review! We are so proud to know that Roland not only delivered the excellent customer service we strive to provide each of our valued customers but was able to quickly service your vehicle. Your referrals and recommendations mean a lot to us. We look forward to welcoming you back to Gunn Acura. 

kerriny's profile image
2 years ago

Service provider Jesse James was excellent. He was very professional, kept me updated regarding the status of my vehicle and he explained what was found Before doing any additional work. My car was treated w respect while in the mechanic’s care and returned to me clean. 

Business response:

Thank you for taking the time to leave this super 5-star review! We are so proud to know that Jesse delivered the excellent customer service we strive to provide each of our valued customers. Your referrals and recommendations mean a lot to us. We look forward to welcoming you back to Gunn Acura! 

Frequently asked questions about Gunn Acura

How is Gunn Acura rated?

Gunn Acura has a 4.8 star rating with 8,373 reviews. 

When is Gunn Acura open?

Gunn Acura is closed now. It will open at 9:00 a.m. 

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