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Gunn Acura
- Car Dealers
- San Antonio, TX
About this business
Location details
11911 I-10 West, San Antonio, TX, 78230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
I was greeted right away and my SUV was taken quickly to get an oil change. The service was done fast and they returned it to me washed and clean!
Business response:
Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.
Called the day before my service and spoke to JT. He was his usual friendly self and quickly arranged an appointment for me the following day. JT was off work when I arrived the next day but Jose was there to help me. As usual, he was polite, friendly, efficient, and quick. Explained what work was going to be done and how long it would take. Gave me updates while I waited. Everything went as promised. Excellent job by JT and Jose! Thanks!
Business response:
Mark, thank you so very much for taking the time to leave a review! We are proud to know that our team delivered a professional and friendly service to you. Let us know if there is ever anything we can do for you. We look forward to seeing you again!
Jesse took amazing care of me while I visited for my 90,000 mile tune up. Always a great experience.
Business response:
Thank you! We’re glad Jesse could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!
Service department is excellent. I highly recommend John Thomas as your service advisor. He follows up on every item.
Business response:
Thank you, Jhpenn! We’re glad John could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!
All the staff were outstanding in their handling of the purchase detail and dealing with questions I had. Each department explained their role(s) before, during, and after the sale. No pressure! A great experience.
Business response:
Thank you so very much for taking the time to leave a review! We are proud to know that our team delivered a professional and friendly service to you. Let us know if there is ever anything we can do for you. We look forward to seeing you again!
Andrew and Amir are the best. Very friendly and straightforward. A joy to work with
Business response:
Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.
Efficient, complete, timely, friendly and superior quality all represent my service experience at Gunn Acura. I appreciate my service advisor, Jose Sosa, the technicians, the friendly greeters and the large comfortable waiting areas. My car came back washed, all services that I asked for completed in the expected amount of time and I will always come back.
Business response:
MKC, you absolutely made our day! Thank you for your FIVE STAR review! We are thrilled to know that Mr. Sosa and our team delivered the excellent service we strive to provide each customer and that we exceeded your expectations. We’ll be sure to pass your review along. We look forward to welcoming you back to Gunn Acura. Drive safe!
Have always received excellent service here. They are very thorough in covering all that needs to be done. Also pretty accurate in estimating how long the work will take so that I can plan accordingly. Very friendly staff.
Business response:
Thank you for the 5-star review. We appreciate your continued loyalty. We look forward to welcoming you back soon!
The service I received was timely and professional; I had an oil change & 30K service, they also washed my car
Business response:
Thank you for choosing Gunn! So glad you had a great experience.
Frequently asked questions about Gunn Acura
How is Gunn Acura rated?
Gunn Acura has a 4.8 star rating with 8,703 reviews.
When is Gunn Acura open?
Gunn Acura is open now. It will close at 8:00 p.m.
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