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Gunn Acura
- Car Dealers
- San Antonio, TX
About this business
Welcome to Gunn Acura! Gunn has been a fixture in the San Antonio community since 1955 and we are excited about introducing our unique One Simple Price™ philosophy of selling cars. In 1995 Mr. Gunn made the decision to offer our customers an alternative to the stereotypical car buying experience and made a commitment to our customers. * Every vehicle is clearly marked with our upfront One Simple Price™ * Peace of mind with our 48 hour no questions asked return policy* * Best in class 10-days or 1000 miles written... read more
Location details
11911 I-10 West, San Antonio, TX, 78230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Gunn Acura provides excellent service. Work is done timely. The service department provides updates so you know how the work is progressing. They also alert you if they spot troubling issues, especially if it may be a safety concern. Above all, the personnel are professional, courteous and friendly.
Business response:
Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.
Service and technicians were so professional . I am extremely satisfied . Clean waiting area made it very comfortable
Business response:
We are so glad to hear that! Thank you for choosing Gunn.
As usual, my Service Advisor, JT, gave me great service! He was helpful and professional. Did a fine job of explaining what work would be done, how long it would take, and what the cost would be. Also good to see Joshua Rice, the Assistant Service Director. He’s always helpful and engaged.
Business response:
Mark, thank you so very much for taking the time to leave a review! We are proud to know that our team delivered a professional and friendly service to you. Let us know if there is ever anything we can do for you. We look forward to seeing you again!
My service manager was excellent. It took almost three months to get a loaner though which was a terribly long wait. The problem I took the car in for wasn’t fixed. The service manager said the service director said they couldn’t do anything to fix the noise because they didn’t know what the noise was and it wasn’t loud enough to be of concern. That was an upsetting response and it’s making me reconsider buying from that dealer again.
Business response:
Hi, we apologize for the inconvenience. Please know that we will be addressing this review with the team so they can learn from it and better serve moving forward. Thank you.
Very profesional. Great work and follow up. Good support on car delivery. Very happy! Thanks!
Business response:
Thank you for your 5-star review, we appreciate your business and look forward to welcoming you back to Gunn Acura!
Quick quality service ! Mason did great handling my service issues and explain the identified issues with ease.
Business response:
Thanks for letting us know. Glad to have you as a part of the Gunn family!
Prompt and efficient service. Always feel welcome and appreciated as a customer when taking my car in for maintenance.
Business response:
Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.
Fast and reliable service. Attendant was very knowledgeable and kept me informed about my vehicle’s status at all time.
Business response:
We really appreciate you taking the time to share your experience with us. We look forward to welcoming you back to Gunn Acura.
July 9th I went in for my scheduled car service and Mason Pace greeted me kindly upon arrival and made sure everything was taken care of for my vehicle service so I was very satisfied in the end as well as when he reached out a few days later to make sure everything with my vehicle was still going well after my scheduled service so I was very appreciative for that!! So far I've had no problems whenever I've gotten a service done and hope it stays that way always!!
Business response:
Thank you, Kassandra! We’re glad Mason could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!
Frequently asked questions about Gunn Acura
How is Gunn Acura rated?
Gunn Acura has a 4.8 star rating with 8,373 reviews.
When is Gunn Acura open?
Gunn Acura is closed now. It will open at 9:00 a.m.
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