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Gunn Acura

4.8

About this business

Location details

11911 I-10 West, San Antonio, TX, 78230, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.88,703 reviews
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madman's profile image
madman 
6 years ago

Ya Gunn absolutely great, good price, friendly service, no hassle. I have to have 25 words so !!! now is the time for all good men to come to the aid of their country 

Business response:

Thank you so much! We are so glad to hear you had a great experience.Thank you for choosing Gunn! 

Mkarr30115's profile image
Mkarr30115 
6 years ago

Prompt service clean loaner car and my car was returned clean I hate these word reviews . I’d rather have the option to not leave a message unless I elect to 

Business response:

Great to hear – Thank you for choosing Gunn! 

chrisv2412's profile image
chrisv2412 
6 years ago

Carla did a nice job of checking me in and keeping me informed of any changes or findings after they got my car into the shop. A loaner was provided because my car was a longer maintenance schedule than usual. Instead of having to wait they gave me a 2020 model of my vehicle and I kept it for a day and a half returning it after lunch. There were no surprises and it was all handled very professionally. 

Business response:

Thanks for the great review! We’re glad we were able to provide you with a great customer service experience. 

Maria's profile image
Maria 
6 years ago

Carla was very professional and asked questions that help identify the battery was still under warranty and covered. I appreciated all of the help Carla provided. 

Business response:

Thanks for the review! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! 

Sylviephillips4's profile image
Sylviephillips4 
6 years ago

Graham was great to work with and he delivered my MDX to me in Austin! Can’t beat the customer service and ease of purchase! 

Business response:

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable 

Longhorn's profile image
Longhorn 
6 years ago

We appreciate everyone we spoke with at Gunn. They were courteous and professional. And lead us to purchase a car in one day! Our son-law Jason Hotchkiss got us started on our search and Graham Ryan completed the deal. 

Business response:

Thank you for your review! We’re glad our team could take good care of you. Thank you for choosing Gunn! 

Ava's profile image
Ava 
6 years ago

Dale was a pleasure to work with. He addressed my issues and did so in a timely manner. He even went above and beyond and had my car picked up from my house. Thank you for your help with our vehicle. 

Business response:

Thank you so much, Ava! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. 

amatpease's profile image
amatpease 
6 years ago

Great service during Coronavirus Pandemic Called service for an appointment to troubleshoot some complicated electronic issues as well as complete some routine maintenance tasks. Provided details on phone to Carla Aguinaga. When we arrived, Carla was available right away. She clearly had all the notes from our conversation two days earlier and processed our drop-off very efficiently. All the staff we observed wore masks and were being very attentive to social distancing. We received a fully sanitized loaner vehicle. To our s... read more

Business response:

Thanks for great feedback! We’re glad we could provide you with a great, stress-free experience. Thank you for choosing Gunn! 

LG's profile image
LG 
6 years ago

Great company to deal with. Very accommodating for me since I have an alternate type schedule. Giancarlo is a great guy to work with. H 

Business response:

Thanks for letting us know. Glad to have you as a part of the Gunn family! 

Frequently asked questions about Gunn Acura

How is Gunn Acura rated?

Gunn Acura has a 4.8 star rating with 8,703 reviews. 

When is Gunn Acura open?

Gunn Acura is open now. It will close at 8:00 p.m. 

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