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Gunn Acura

4.8

About this business

Welcome to Gunn Acura! Gunn has been a fixture in the San Antonio community since 1955 and we are excited about introducing our unique One Simple Price™ philosophy of selling cars. In 1995 Mr. Gunn made the decision to offer our customers an alternative to the stereotypical car buying experience and made a commitment to our customers. * Every vehicle is clearly marked with our upfront One Simple Price™ * Peace of mind with our 48 hour no questions asked return policy* * Best in class 10-days or 1000 miles written... read more

Location details

11911 I-10 West, San Antonio, TX, 78230, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.88,373 reviews
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Cynde's profile image
5 years ago

Customer Service was excellent! The intent was to trade in current Acura for an RDX in order to transport my daddy with his wheelchair to doctor visits and to go cruising and visit sites safely of course. My expectations were met and I walked out with a trade in and purchased a new RDX !!!! 

Business response:

Thank you for your positive feedback! We’re glad we were able to provide you with a great customer service experience. 

kerry.sutton's profile image
kerry.sutton 
5 years ago

Simply fantastic! I love the Gunn family dealerships. My family has purchased a handful of cars from them over the years from several of their various dealerships. Our experience at Gunn Acura was as excellent as expected. We were treated as friends and family throughout the entire process and that's why we shop at Gunn. I fully recommend them for anything you need in the car category. I left without asking for the cards of all their wonderful staff so I don't know all of their names, but I met everyone from sales to service... read more

Business response:

Thanks so much! We’re glad we were able to provide you with a great customer service experience. Thank you for choosing Gunn! 

Popo.ortega's profile image
Popo.ortega 
5 years ago

Recommended service Carla Rea listened to my Concerns of my last recommended maintenance service for my 2001 Acura TL. I am Very pleased with the timely professional service. Thank you 

Business response:

Thanks for the review! We’re glad we were able to provide you with a great customer service experience. 

Mary's profile image
5 years ago

Very good service Carla and staff very professional on time caring and organized would recommend to others good service vehicle clean and hygienic upon return 

Business response:

Thanks for letting us know, Mary! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. 

Miekolj's profile image
5 years ago

Great service as always! Took my car in for an oil change and service inspection and was out in an hour! Very fast! Carla is awesome! 

Business response:

Thank you for choosing Gunn! So glad you had a great experience. 

donnakmurphy54's profile image
donnakmurphy54 
5 years ago

Thank you Giancarlo Fernandez for the excellent service you provide. I rate my experience a 10 in the service department. I appreciate you and Sandy Lewis. Thank you. ☺️ 

Business response:

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. 

karenjh76's profile image
karenjh76 
5 years ago

Was told by man taking the appointment that alignment, tires, belts, plugs and etc would be checked. Upon checking out I received nothing regarding these items. Not sure they were done 

Business response:

Thank you for your review. We are truly sorry to hear that your experience was not up to the standards that we strive to provide. It is not our intention to disappoint the customer. 

spursfan500's profile image
spursfan500 
5 years ago

Professional, work was completed at the time promised, employees very friendly and courteous. I started going to Gunn Acura since I bought my MDX in 2001. I now have a 2019 RDX. 

Business response:

Thanks for letting us know. Glad to have you as a part of the Gunn family! 

Hollydeedy's profile image
Hollydeedy 
5 years ago

Ali was a top salesman - courteous patient and knowledgeable. We were treated with the upmost kindness and he made us feel our business was important. Thank you Ali Z. 

Business response:

Thank you! We’re glad Ali could take good care of you. We hope to see you again soon! 

Frequently asked questions about Gunn Acura

How is Gunn Acura rated?

Gunn Acura has a 4.8 star rating with 8,373 reviews. 

When is Gunn Acura open?

Gunn Acura is closed now. It will open tomorrow at 9:00 a.m. 

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