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Gunn Acura
- Car Dealers
- San Antonio, TX
About this business
Welcome to Gunn Acura! Gunn has been a fixture in the San Antonio community since 1955 and we are excited about introducing our unique One Simple Price™ philosophy of selling cars. In 1995 Mr. Gunn made the decision to offer our customers an alternative to the stereotypical car buying experience and made a commitment to our customers. * Every vehicle is clearly marked with our upfront One Simple Price™ * Peace of mind with our 48 hour no questions asked return policy* * Best in class 10-days or 1000 miles written... read more
Location details
11911 I-10 West, San Antonio, TX, 78230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Awesome staff very friendly Carla is great keeps you updated service department is great. Waiting room is comfortable. My car looked like new after Thanks
Business response:
Hi Cindy, thank you for choosing Gunn! So glad you had a great experience.
Had a sensor issue (thank goodness that was all it was). Gunn experts swiftly determined it was perhaps a faulty sensor, ordered a replacement, got me into a loaner vehicle and took care of the problem. Had the vehicle back in 2 days. Professional service! Thanks Gunn Acura!!
Business response:
Thanks for letting us know about your experience! Glad to have you as a part of the Gunn family!
Richard and his manager were very easy to work with and made it very very easy to buy the RDX.... I would buy from Gunn Acura again..
Business response:
Thanks for letting us know. Glad to have you as a part of the Gunn family!
Fast Service The service department changed my oil, differential fluid, aligned wheels, and changed filters in about one hour. The customer waiting hour has great wifi and I was able to work while they worked.
Business response:
Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable.
Dale Thames kept me informed along the while repair process. Me vehicle was ready at the right time and at the price stated. Thank you
Business response:
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review! Thank you for choosing Gunn!
Oil change was quick and love that they ensure the car is returned clean. Have issues with extras. Stated my brake fluid and fuel injection need service but I just had them done a few. Months ago. It’s obvious no one inspected thes actual components to see if they actually need this service. Just went off mileage and history within Acura’s database
That was prob the worst service i got. Only went there for a car inspection , but when the service agent had me sign what services i would be getting i questioned the total amount which was over $40.00, and she said “oh i thought you wanted an oil change”. I didnt mention that and besides if an oil change was needed wouldnt she supposed to check the level? When she did it was over 90%. So my question is how would anyone say you needed this or that which wasnt even appropriate at the time.
Business response:
Thank you for your feedback. We are truly sorry to hear that your experience was not up to the standards that we strive to provide. It is not our intention to disappoint the customer. If you would like to discuss in what ways we can improve, please reach out to us directly.
Setting up my appointment was quick and easy on the website. The service and recommendations are genuine. I have had nothing but great experiences with Gunn Acura.
Business response:
Thanks for letting us know. Glad to have you as a part of the Gunn family!
Great and outstanding service. For the oil change and tire rotation. Garret Gutierrez , Yosef Tortomasi and everyone, very attentive and ensure I received top notch service
Business response:
Thanks for the great review! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received.
Frequently asked questions about Gunn Acura
How is Gunn Acura rated?
Gunn Acura has a 4.8 star rating with 8,373 reviews.
When is Gunn Acura open?
Gunn Acura is closed now. It will open tomorrow at 9:00 a.m.
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