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Gunn Acura
- Car Dealers
- San Antonio, TX
About this business
Welcome to Gunn Acura! Gunn has been a fixture in the San Antonio community since 1955 and we are excited about introducing our unique One Simple Price™ philosophy of selling cars. In 1995 Mr. Gunn made the decision to offer our customers an alternative to the stereotypical car buying experience and made a commitment to our customers. * Every vehicle is clearly marked with our upfront One Simple Price™ * Peace of mind with our 48 hour no questions asked return policy* * Best in class 10-days or 1000 miles written... read more
Location details
11911 I-10 West, San Antonio, TX, 78230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Excellent service. My service agent was Carla Aguinaga and she made sure my first service experience at Gunn Acura was great. Give her a big raise ...today😃
Business response:
Thank you for the great review! We’re glad we were able to provide you with a great customer service experience.
Carla took good care of me. She kept me informed of the status of my vehicle and alerted me to other services that should be scheduled.
Business response:
Thanks for letting us know! We’re glad we could provide you with a great experience.
As always, Brandon helped me at Gunn Acura with the best customer service. The estimate, and timeline was accurate. The professionalism was on point! Thanks Brandon!
Business response:
Thanks Stephanie! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you!
Javier Lozano is amazing. He goes above and beyond to make sure I got taken care off. Everyone at the service department is very friendly. Service directive came out to greet me and my wife that really says something about the department. I will definitely will be going back
Business response:
Thanks for letting us know! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Thank you for choosing Gunn!
Check under the vehicle before driving it out Purchased a 2017 Honda Civic from Gunn Acura a few weeks back for my daughter. The reason we choose Gunn because of the advertisement on their used cars - 182 point check up on their Honda brand vehicles, warranty and so forth. Well, don't believe the hype, especially the 182 point check up. After a few days of driving the vehicle, we noticed a sound coming from under the car. After checking the vehicle, we noticed the skid plate was not fasten at all - it was missing 8 to 10 scr... read more
The service department is doing a great job and I am a regular to Gunn Acura for the last few years. Very informative and present all the options clearly.
Business response:
Thanks, Rama! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.
Although my issue was not resolved, Dale went above and beyond to try to get it resolved! During test drive, we weren’t able to replicate the problem, so he did all he could do with the info I gave him! Of course, after we left the dealership, the problem continued and we had to deal with the issue for 2.5 days while on our way to visit family in MN and will have to deal with it all the way back to South Texas on the way home!
Business response:
Thanks for letting us know, Marty. We apologize for any inconvenience and will pass along your comments to our service team. Please let us know if there is ever anything that we can do for you.
The work that Gunn Acura dealership does is excellent. Not overly cheap like most dealerships. But they are prompt, courteous, and were very nice about providing shuttle service for me back-and-forth.
Business response:
Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!
First time at Gunn & they were great. Customer service was outstanding. A loaner car was given to me for the day as well. Will definitely be back.
Business response:
Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.
Frequently asked questions about Gunn Acura
How is Gunn Acura rated?
Gunn Acura has a 4.8 star rating with 8,430 reviews.
When is Gunn Acura open?
Gunn Acura is closed now. It will open at 9:00 a.m.
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