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Gunn Acura

4.8

About this business

Welcome to Gunn Acura! Gunn has been a fixture in the San Antonio community since 1955 and we are excited about introducing our unique One Simple Price™ philosophy of selling cars. In 1995 Mr. Gunn made the decision to offer our customers an alternative to the stereotypical car buying experience and made a commitment to our customers. * Every vehicle is clearly marked with our upfront One Simple Price™ * Peace of mind with our 48 hour no questions asked return policy* * Best in class 10-days or 1000 miles written... read more

Location details

11911 I-10 West, San Antonio, TX, 78230, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.88,373 reviews
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Alhchh's profile image
5 years ago

Great service greeted in a timely manner all service was explained and work was completed on time car cleaned. All personnel were friendly and accommodating 

Business response:

Thank you for your feedback! We’re glad we were able to provide you with a great customer service experience. 

man.olvidado's profile image
man.olvidado 
5 years ago

I traded up to a 2020 model and the whole process was fast, efficient and pleasant. No haggling. This is the third vehicle I buy through internet salesman, Ali. He is patient, knowledgeable and has the perfect temperament. 

Business response:

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. 

Alicia D's profile image
5 years ago

I took my car for regular 40,000 mile maintenance, the services I received were pretty Good service as always. The loaner car was ready as needed Thanks 

Business response:

Thanks! We’re glad we were able to provide you with a great customer service experience. 

vsev's profile image
5 years ago

Great service! Only recommendation is to verify phone number before customer leaves. We had a loaner longer than needed because the contact info they had was outdated. Javier nonetheless, was professional and courteous! 

Business response:

Thanks for letting us know. Glad to have you as a part of the Gunn family! 

Jimmy26's profile image
5 years ago

Good job ! They work very quickly and overall everything is fine so far. Karla my contact officer work with really hospitality, good attitude and attention. Thanks Karla 

Business response:

Thank you for choosing Gunn! So glad you had a great experience. 

rachelsalz07's profile image
rachelsalz07 
5 years ago

Great service!!JonMicheal has excellent customer skills, Great service!! JonMicheal has excellent customer skills, he was the one who went out of his way, to let us know our left tire in the front was low. He checked and had a nail. They fixed my tire. 

Business response:

Hi Rachel, thank you so much for the review! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. 

Lorena Esquivel's profile image
Lorena Esquivel 
5 years ago

This dealership is pretty great. They made it very easy to get my problem fixed. The Attendant and my service agent were very professional. They did a great job on fixing my car and it was nice and clean. 

Business response:

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. 

Marla13's profile image
5 years ago

They are honest and helpful. My car wouldn’t start in my garage. They talked me through possible problems. I got it started without calling a tow truck. Then they called and said my battery was still under warranty and a new one was free. They found another thing I likely needed so I agreed and was glad to get it done. Car runs great. Air conditioning is working better. Thank you Gunn Acura. I never go anywhere else!!! And it was all done in 2 hours. 

Business response:

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. 

DS's profile image
5 years ago

Who loves their car salesman? We do! If you're looking for a helpful and patient salesman, Erik Schwartz is your man. Erik met my wife as she was appraising a car we were selling and she mentioned we were looking for a new SUV but not immediately. Erik follow up with my wife for over 6 months until we found the perfect fit, never once did he seem like it was a burden. Once we found the right SUV, Erik made sure we had every opportunity to drive and inspect the car before we made the decision to buy. And, once we were buying ... read more

Business response:

Thanks for letting us know! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Thank you for choosing Gunn! 

Frequently asked questions about Gunn Acura

How is Gunn Acura rated?

Gunn Acura has a 4.8 star rating with 8,373 reviews. 

When is Gunn Acura open?

Gunn Acura is closed now. It will open at 9:00 a.m. 

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