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Gulf States Toyota

1.9

About this business

Gulf States Toyota distributes automobiles, parts and accessories for Toyota and Lexus in the United States. The company also distributes trucks and sports utility vehicles. It was founded in 1969 and is privately held by The Friedkin Companies. The company is also supported by Friedkin Business Services, which is a shared services center that provides process support to the other Friedkin companies, and Friedkin Information Technology, which provides information technology support, such as database administration, desktop s... read more

Location details

1375 Enclave Pkwy, Houston, TX, 77077, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 9:00 p.m.
Tue8:30 a.m. to 9:00 p.m.
Wed8:30 a.m. to 9:00 p.m.
Thu8:30 a.m. to 9:00 p.m.
Fri8:30 a.m. to 9:00 p.m.
Sat8:30 a.m. to 9:00 p.m.
SunClosed
1.9134 reviews
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Kenny X's profile image
Kenny X 
a year ago

I purchased a brand new 2023 Toyota Tundra almost two months ago and about a two weeks ago while I was driving, an error message pop up on the screen asking to enter my *** or reset my ***. I wasn't sure what is going on so when I get home, I try to put my *** in but nothing is working, I try to reset my *** nothing is working. I call ********************** the next day and report the issue. Someone is trying to help me to reset the *** for about two hours but nothing is working so she said she will escalate the issue to the... read more

Peyton W's profile image
Peyton W 
a year ago

If I could give them less than a 1 star review I would. We purchased a 2022 RAV4 XLE on March 12,2022 and by August 2022 the vehicle would flash key not detected when the key was right beside the ignition. It would flash this warning when parked, traveling, etc. After several failed attempts to have this issue fixed at our local dealership I reached out to Toyota corporate. After beginning the case with corporate I was given the run around for over a month which included leaving my vehicle at another dealership for two days ... read more

Sonja T's profile image
Sonja T 
a year ago

I bought a 2014 Lexus RX 350 in2017. I only have a little over ******* miles on this car and already a Lexus dealer is telling me that I need a new transmission in the car. The car was a certified vehicle as well as a prior lease vehicle before I bought it. I am the only owner of this car. There was no reason for me to think that this transmission would fail. Furthermore, Lexus stated that the transmission fluid is lifetime and doesnt ever need to be changed. So, in other words, there is nothing that I could have done to cau... read more

Jes O's profile image
Jes O 
a year ago

I bought a 2022 Toyota Supra CF Edition on November 2022 without the Carbon Fiber Body Kit installed. They gave me a letter saying theres a delay on the parts because of supply chain challenges but 6 months on and i havent received it yet and nobody at their brand engagement center could give me an answer and they dont even bother to give me an update where are the parts. Very frustrating and i want to return this car back! 

Belinda F's profile image
Belinda F 
a year ago

I purchased my leased vehicle April 4, 2023, a Lexus 250 ES. I immediately noticed my air condition was not properly blowing cold air, so I took it in to be diagnosed. I was advised it was a rock that hit my AC condenser. This car was under 2 years old with a manufacturer warranty and nothing was covered. I paid the entire $1643 for a new AC condenser, the freon and labor. Lexus refused to pay any portion of this newly purchased vehicle with only ***** miles on it. I'm really beginning to wonder if this is Lexus stance on al... read more

DANIEL D's profile image
DANIEL D 
a year ago

PAINT IS CHIPPING ON MY SUPERWHITE 2019 TACOMA. THEY KEEP TELLING ME 'I UNDERSTAND' BUT WANT ME TO FOOT THE ***** NEVER BUYING A TACOMA AGAIN. THEY ARE YEARS AWAY FROM A RECALL. IT IS A WELL KNOWN ISSUE WITH THE SUPERWHITE PAINT ACROSS MANY MODELS AND THEY DONT SEEM TO CARE AT ALL. **** THE SENIOR WHATEVER IS USELESS. 

Scott P's profile image
Scott P 
a year ago

Bought Lexas Rxh and it came with only one key. They keep promise sending new key in 2 months, then 4 months and now is 8 months from the date that I bought. 

Mordechai F's profile image
Mordechai F 
a year ago

I am reaching out as a last resort, I loved my car but unfortunately it was stolen on 4/10/2023 I reached out immediately to Toyota to help track it and the level of incompetence that I experienced was so frustrating!! In a time of pressure and stress to not only not be helped but actually to be made to feel worse is shameful!! I was hung up on twice!! My tracker was still not activated now 5 days later!! And time is of the essence in these circumstances. The first person I actually spoke to was so bad, he removed me from my... read more

Scott P.'s profile image
Scott P. 
a year ago

I brought my Lexus rx350 to the collision center to get it fixed hoping it would be fixed correctly from the dealership. They have had my car for four months now and I've called many many times and they either don't call back with an update or wait a long while to even call back if they do. I've contacted lexus usa directly too and this got the ball rolling. The dealership said they have loaner cars and they'd get me into soon . Well it's 4 months later and I'm paying for a rental still and I live 2 hours away from the deale... read more

Frequently asked questions about Gulf States Toyota

How is Gulf States Toyota rated?

Gulf States Toyota has a 1.9 star rating with 134 reviews. 

When is Gulf States Toyota open?

Gulf States Toyota is closed now. It will open tomorrow at 8:30 a.m. 

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