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Gulf States Toyota

1.9

About this business

Gulf States Toyota distributes automobiles, parts and accessories for Toyota and Lexus in the United States. The company also distributes trucks and sports utility vehicles. It was founded in 1969 and is privately held by The Friedkin Companies. The company is also supported by Friedkin Business Services, which is a shared services center that provides process support to the other Friedkin companies, and Friedkin Information Technology, which provides information technology support, such as database administration, desktop s... read more

Location details

1375 Enclave Pkwy, Houston, TX, 77077, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 9:00 p.m.
Tue8:30 a.m. to 9:00 p.m.
Wed8:30 a.m. to 9:00 p.m.
Thu8:30 a.m. to 9:00 p.m.
Fri8:30 a.m. to 9:00 p.m.
Sat8:30 a.m. to 9:00 p.m.
SunClosed
1.9134 reviews
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Kris N's profile image
Kris N 
a year ago

The Toyota shopping website states that the online price estimate listed for a car on the website is the price you pay at the dealer when it is through SmartPath. The car I was looking into was the RAV4 Prime 2023 model at the ********* Toyota dealership. I received a call from them stating that the car was there. I had asked multiple questions to confirm it was the specific model that I wanted, and had also asked to confirm that there was no dealer markup. When I first looked online it showed that there was no dealer adjust... read more

Laurence L's profile image
Laurence L 
a year ago

I have a **** Toyota 4 Runner. I was told the frame is rusting out and can be dangerous to drive. My 4 Runner SR5 has ******* miles but runs perfect. I'd love to keep the *** for many more years as I don't drive it that often. I called my dealership, Crestmont Toyota, and then Toyota HQ. I told them my family and I have a long history with Toyota to which they didn't care. They proceeded to tell me that my 4Runner is out of warranty, it's only 5 years for rust (which is a total joke) and it would be around $8000 to repair th... read more

Miten T's profile image
Miten T 
a year ago

I have bought a Toyota sienna 2023 platinum trim and having it for 3 days and paint started peeling off like it was just sheet glued on the body without primer. I have been trying to get different car since I dont want to pay premium price and waited 9 months for a car and have to deal with issue on very first week of having it. Now they dont want to listen to me and just keeps throwing me place to place to file complaints and no one is listening and finding solutions for this. 

Roberto B's profile image
Roberto B 
a year ago

I bought a 2023 Lexus 350RX on Feb. 2, 2023, as of today, I still have not received my second FOB key for the car. When I got in contact with the Southampton Lexus, where I bought it, all they do is blaming the Lexus Headquarters. I am not getting a straight answer from either the dealer or Lexus. All I get is : the key is coming soon. Same story for the last 7 months. 

KM F's profile image
KM F 
a year ago

For a billion plus profit enterprise, Toyota must have the worst customer service in ANY industry. They consistently push customers off by, in essence, lying about follow up and then, I assume, hope you'll eventually just go away because you have no recourse. Dealers insist they can't help you and that you have to contact Toyota and then Toyota just blows you off. Will NOT be purchasing a Toyota ever again. 

Loreley D's profile image
Loreley D 
a year ago

Lexus have the worst *********************** for his clients.I got a flat tired at 9 am and they sent me someone to help me by 3:30 pm. They lied to me for 6 hours telling me that they already dispatched a person to help **** requested to talk to a Manager but he was busy and never came to the phone, They couldnt care less about me as a customer. Be aware of this when you buy your next Lexus. If this happens to you at 5 pm in the road be aware that you might receive help 6 hours later. 

Sara T's profile image
Sara T 
a year ago

Have been waiting on a fuel pump for our 2017 tundra for MONTHS. Contacted Toyota *** who offered no help. We are a 2 income household operating with one vehicle. Inquired about a loaner was told they could not help. I WILL NEVER BUY TOYOTA AGAIN. I AM SO MAD. THIS HAS SEVERELY CRIPPLED OUR HOUSEHOLD WAITING ON THIS STUPID $1500 part. We have the money to repair, but the part has been unavailable and toyota refuses to help. 

MR K's profile image
MR K 
a year ago

Two days ago, after looking into having my peeling paint repaired on my vehicle, it was related to me that there has been an ongoing issue with my 2011 4-Runner's Blizzard ********************* paint color, and that Toyota had mailed out information regarding the defective paint, that Toyota was responsible for the defective factory paint, and how to have it repaired (repainted.) Yet, I never received anything at all. I was never made aware or contacted by Toyota regarding the defective paint which was applied to 4 runners f... read more

Mike S's profile image
Mike S 
a year ago

Purchased Lexus RX500h in January, 2023 and was promised a second key to be delivered within 2 months. After 6 months, still no key. Received an email saying they were delayed because of a shortage of chips, but there's no shortage for new vehicle keys? 

Frequently asked questions about Gulf States Toyota

How is Gulf States Toyota rated?

Gulf States Toyota has a 1.9 star rating with 134 reviews. 

When is Gulf States Toyota open?

Gulf States Toyota is open now. It will close at 9:00 p.m.  

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