Gruetzner's Collision Center

jay n 

on BBB

4 years ago

I am *** *****. I had a problem with my 2020 Benz c 300. I contacted Vicky and Vicky put in touch with Bill *****. Bill ***** is the best professional i met in this business. He made my situation better without too much up down pricing and my problem was taken care of right away. Caliber Collision should commend Mr.Bill ***** and also Vicky. Both helped me a lot. I will be delighted to recommend my friends if they have any problems. Caliber is lucky to have somebody like Vicky and Bill ***** Regards *** ***** 

Katerina K 

on BBB

4 years ago

I am extremely disappointed in the work performed but more pressing is the fact that we are owed over $230 from you. After estimating that work would be completed within 7 days, it took a month. When the car was returned, the fender was falling off, one of the windows didn't roll down and the speaker was blown. This created an additional inconvenience of having to wait for the car to be fully repaired. What was estimated to take one week, took six. You assured us that you would cover any additional rental cost from Enterpris... read more

camerqn k 

on BBB

4 years ago

I had my car fixed 2 months ago tgey charged me 1200 dollars everything wlthey stole my parts would fix what is needed or givr me the money there liars not good buisnuis people 

Terry H 

on BBB

4 years ago

My door handled was starting to come off and I stopped by to see if they could help. Rick took one look, knew what to do, had me fixed in 10 minutes. No Charge! I just knew the whole door panel would have to come off. Thank Rick. ***** ******* 

Candi C 

on BBB

4 years ago

Put 700 miles on my car while being repaired and had someone's white dog tear up the back. 0/10 stuart caliber wouldn't recommend! 

Katie B 

on BBB

4 years ago

I used the calliber collision in Spring, Tx on Louetta road at the beginging of this year to fix my chevy sonic after being in a somewhat minor accident. Although the accident was minor, my damage wasn't. The front hoot of my car costed almost 7000 dollars to fix and instead of totally my 10k dollar car out, they attempted to fix it. Not only does my remote start and my whole electrical system glitch and not work, my car shuts off at stop lights when I idle and wont start everytime I get gas. I've taken my car back to them m... read more

Kevin C 

on BBB

4 years ago

I just had a very positive experience at Caliber Collision in Palmetto, Florida. I had a leaky sunroof that created standing water on the floors and shorting out some electrical components. I was introduced to John ******* who is a Regional Manager in Florida. My problem was diagnosed and fixed within 45 minutes for a fee I was very comfortable with. Thank you John for excellent service and customer courtesy that Caliber Collision provided. You now have a new customer for all my body repair needs! 

jeanette Y 

on BBB

4 years ago

Russell *** **** is absolutely amazing. I came in to have my car looked at I ran into a wall. He took the time to fix that at no cost. He is so kind and caring about his customers I highly recommend his service. ******** ***** 

tasha k 

on BBB

4 years ago

Calibre collision Saint Charles Illinois is the best place i ever been A car came back cleaner than it ever has been Repairs were done right and fast the team wear so nice and helpful i appreciated all that was done thank you caliber