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Greyhound Bus Lines

3.4

About this business

This station serves as the Philadelphia hub for bus travel in the metropolitan area. The terminal is adjacent to the Pennsylvania Convention Center and about six blocks away from City Hall, the epicenter of the commercial district. Buses go to cities in the region like New York, Washington D.C. and Atlantic City. Buses are also regularly scheduled to local destinations of interest like Franklin Mills Mall (a discount outlet), and the Amish countryside in Lancaster County. Greyhound is one block from the Market East subway st... read more

Location details

1001 Filbert St, Philadelphia, PA, 19107, United States

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WeekdayScheduleStatus
Mon5:30 a.m. to 2:00 a.m.
Tue5:30 a.m. to 2:00 a.m.
Wed5:30 a.m. to 2:00 a.m.
Thu5:30 a.m. to 2:00 a.m.
Fri5:30 a.m. to 2:00 a.m.
Sat5:30 a.m. to 2:00 a.m.
Sun5:30 a.m. to 2:00 a.m.
3.43,995 reviews
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Charlotte M Gormish's profile image
Charlotte M Gormish 
recommend  Recommended
5 years ago

I would recommend Greyhound for the convenience and the price. However, our bus broke down on a highway outside of New York City at 8:15 at night. We had to wait on the bus , with no air conditioning in August, for 45 minutes for a new bus. This was after our bus was delayed for 45 minutes because the bus before us was delayed 90 minutes! The communication by the employees at the bus station and the bus driver was nonexistent. I would use them again only because of the convenience. 

Denise Moody's profile image
Denise Moody 
5 years ago

Drivers and staff can mistreat you and customer service nor management does anything to resolve the issue or offer compensation. From the plethora of unfavorable online reviews, it is overly apparent this company cares zero about customer satisfaction. 

Cherryle McCoy's profile image
Cherryle McCoy 
recommend  Recommended
5 years ago

Comfortable for a bus. WiFi and plugs were a big A plus. Driver was really nice and arrived on time. 

Laurie Vicil Baerga's profile image
Laurie Vicil Baerga 
5 years ago

This is the worst company EVER!! I will never spend another dime on them. They are dirty, nasty attitudes with everyone you seek help from! They are late and have no provisions. I was stuck from 4pm -12:30 am because my 1st Bus didn’t make a connection and then would have had to wait u til 5:30am in Richmond to catch the right bus home. They showed zero concern was given to me, a woman alone at night overnight, in random dangerous depot. A refund if even offered one, isn’t enough compensation but please don’t offer me a free... read more

Carla Turner's profile image
Carla Turner 
recommend  Recommended
5 years ago

The comfortability, The cleaninesss 

Carol King's profile image
Carol King 
recommend  Recommended
5 years ago

Service going to & from Philedephia On the greyhound bus was great! The bathrooms at the philedephia bus terminal were in deplorable conditions! The staff at the terminal were rude,unhelpful & poor customer service!!! 

Mike Block's profile image
Mike Block 
recommend  Recommended
5 years ago

Philadelphia was a very dirty scary place. The customer service person was rude. the security guy and food counter person were very nice. Pittsburg was clean and all were very helpful - felt safe. both bus drivers were very nice. 

Mindy Owens's profile image
Mindy Owens 
5 years ago

I dont have an issue with Greyhound really. Just feel like riders arent notified enough of changes, delays or lines to stand in at terminals. I normally leave from Philadelphia and alot of the time Im constantly checking Im in the right line because Im not notified & the departure boards arent updated. 

Jonathan Smith's profile image
Jonathan Smith 
5 years ago

Don't do it it sucks, you will not to your destination on on time 

Frequently asked questions about Greyhound Bus Lines

How is Greyhound Bus Lines rated?

Greyhound Bus Lines has a 3.4 star rating with 3,995 reviews. 

When is Greyhound Bus Lines open?

Greyhound Bus Lines is open now. It will close tomorrow at 2:00 a.m.  

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