Green Motion Tampa International Airport

Dan G 

on BBB

a year ago

This company is an absolute scam and fraud. Even though you have fully paid ahead of time, they demand additional fees and require you to use their insurance, despite yall having your own full insurance. And they want to put a $2,000 hold on your credit card. I waited over 2 hours for the shuttle bus since the office is NOT on airport property. The guy in the office was a total thug and almost got physical when I told him Im not buying their insurance. I have top of the line ************** but he wouldnt accept it. Please do... read more

Cindy C 

on BBB

a year ago

I am just so happy that I did not give them any money at all! I reserved a car, but I did not pay, the reservation gave me the option to pay at the counter. I booked a car for 4 days, and the total was $78.00, so I was pretty happy, this was thru pricelin, and I thought they had gone back to the "name your own price". So I go the confirmation, landed at the airpot, and followed the directions, I did't realize it was off-site. There was already a couple there that had been waiting almost and hour for the shuttle. She was on t... read more

Richard D 

on BBB

a year ago

Wow, how do I even start this complaint. We booked through Travelocity and thought we were getting a quality rental car company. Instead this was the worst experience we have ever had. To start we had to take a shuttle off site about 8 miles from the airport, which was not mentioned nor was it easy to get to there location. Once we arrived, we went inside this building that looked like it housed crackheads. We went inside and one female lady was sitting behind the desk and tried telling us and about 10 others we had to wait ... read more

George M 

on BBB

a year ago

I had the same experience as reviewers below. I pre-paid for a 5 day car rental through Expedia for my wife at the Green Motion Tampa Airport location. We confirmed 5 days in advance of the planned rental (8/2/24). Pre-check-in per their request. Similar to the many other reviewers, the trouble started when she went to pick up the car. We discovered this next level insurance scam. Posted on the wall of the rental office, was proof of insurance requirements of $300,000 Liability ************************** coverage on our home... read more

Des H 

on BBB

a year ago

HORRIBLE!! Scam artists!! They make you reserve with no possibility of a refund, they charge a $2,000 deposit (that a lot of people have a hard time getting backOne person has been waiting for over a month) if you use your own insurance, also have to have $350,000 worth of coverage. They were not clear about not being physically located at the airport. They get you in at the low rate, then when you get there you either pay for their insurance or youre forced to use your insurance with the previous mentioned issues. I ended u... read more

Fred R 

on BBB

a year ago

We booked a rental through Economy Booking for Green Motion. Upon arrival we were told they would not accept our insurance and we had to purchase liability insurance. We have never had to purchase liability insurance before for any car we rented through other companies. They had a sign on the counter that they only accepted insurance from a few companies, State Farm, Liberty Mutual, Geico, Allstate, Esurance, Progressive, USAA, Farmers and Nationwide. We have Hartford. Since Green Motion Car Rental is not located at the airp... read more

Cd C 

on BBB

a year ago

They left me stranded on the side of the road cause I got a flat tire they said it was my fault they had no spare n no key to take the tire off in the car I had to pay a tow truck to get up to a tire shop they wouldnt bring the key for the tire.i got a flat because the car needed a alinement thats why the tire shredded on me while I was driving and they keep charging my card extra money and will not pay me back for everything. 

Jay T 

on BBB

a year ago

Scam Fraud Scam. Do not rent from here please. Save yourself from all the trouble they put you through. Book somewhere else. I rented a car for 3 days and did not purchase insurance since I was using my own policy. ****** that calls himself a manager told me I will have to purchase insurance from them if I still need to rent from them and the price was $320 on top of what I already paid for the rental. Its a scam and they might be pocketing the extra funds stolen from people that need to get on the road asap. My suggestion p... read more

Daniel K 

on BBB

a year ago

These SCAMMERS should be shut down. BBB please do something about these fraudsters. Similar story as others. I arrived in Tampa airport early morning of June 1, 2024. I prepaid for 4 days car rental from Green Motion. It took me over an hour waiting for them to pick me up and shuttle to their off airport location. Once on-site, Green Motion refused to rent me the car unless I paid for their overpriced insurance which would 3x the total cost of my rental. They claimed I didn't have enough liability insurance. But I have up to... read more