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Good Samaritan Hospital

4.4
  • San Jose, CA

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Location details

2425 Samaritan Dr, San Jose, CA, 95124, United States

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4.45,686 reviews
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Sue Lynn Williams's profile image
Sue Lynn Williams 
4 years ago

My husband was admitted there for Pancreatitis, and after 9 days stay was released with COVID. 2 days home, I got it too. Your staff is rude, and you put patients in rooms together. Disinfecting his room while he was so sick NEVER happened...they only swept the floor. Your hospital is a hell hole for over paid rude nurses and filled with COVID. I am praying this doesn't kill him. 

Business response:

Sue, thank you for connecting with us with this feedback. We'd like the opportunity to learn more about your husband's experience. At your convenience, please call us at 904-639-3714. 

Anthony Miller's profile image
Anthony Miller 
4 years ago

I saw parkland last Wensday. I was discharged after being treated. I called yesterday asking for a note for work saying I'm fine to go back to work After being hung up on 2 times the 3rd I was told it was achievable. And they will call me back. i have given them my information and who i was seen by and what reason. I call today asking about it and a rude feamale told me they don't do that i replied well yesterday i was told you guys do and they have for me a few months ago. she told me well yesterday she was on vacation and ... read more

Jim Stpierre's profile image
Jim Stpierre 
4 years ago

go to Flagler hospital they treat you like a person 

Jammie Corley Sparks's profile image
Jammie Corley Sparks 
recommend  Recommended
4 years ago

I want to thank Dr Faircloth and the Emergency room staff for your compassion for my father during his last moments of life. You were so kind to my mother and my family, which made us feel comforted during this sad time. Thank you again for everything you did. Sincerely, Family of Jerry Corley 

Chelsea Ray's profile image
Chelsea Ray 
recommend  Recommended
4 years ago

Amanda Haneline of Tristar Horizon Medical Center is the BEST obstetrics & obgyn in Women’s care and prenatal care doctor I have seen in this area! She is very attentive and thorough which is what you want for your children before and after the womb! I speak mostly well of Michael Hawkins as one of the more popular and definitely experienced doctors in the area. before the Tristar addition of Amanda Haneline, he birthed my son. However, I couldn’t be more thrilled with Amanda Haneline! Highly recommend to any local mothers s... read more

Gaby Modecki's profile image
Gaby Modecki 
4 years ago

very disappointed in this hospital. my husband had surgery to remove a dog tooth from his arm and we asked like 10 different people to save the tooth and then they lost it. very inconsiderate. not to mention last time they discharged him with an iv left in his arm that I had to take out at home. wtf 

Business response:

We are sorry to hear of this experience and would like to look into this further. Patient satisfaction is very important to us and we make it a priority to address any concerns. These comments have been shared with our Patient Advocate. If you would like to speak with someone about your experience, please call Monday-Friday from 8:00 a.m. - 5:00 p.m. at 727.819.2947. Thank you. 

Gaby Modecki's profile image
Gaby Modecki 
4 years ago

very disappointed in this hospital. my husband had surgery to remove a dog tooth from his arm and we asked like 10 different people to save the tooth and then they lost it. very inconsiderate. not to mention last time they discharged him with an iv left in his arm that I had to take out at home. wtf 

Business response:

We are sorry to hear of this experience and would like to look into this further. Patient satisfaction is very important to us and we make it a priority to address any concerns. These comments have been shared with our Patient Advocate. If you would like to speak with someone about your experience, please call Monday-Friday from 8:00 a.m. - 5:00 p.m. at 727.819.2947. Thank you. 

Steven Maguire's profile image
Steven Maguire 
4 years ago

It may be a great hospital but trying to contact a patient is all but impossible by phone. If you call the phone may ring 30 plus times before an operator picks up. 🙁 Then your connected to the wrong room/bed. Been trying to reach my friend today only getting a stranger eight different times. 

Business response:

Thank you for the honest feedback, Mr. Maquire. We are committed to the satisfaction of our patients and want to apologize for any issues you experienced regarding our phone system. We are committed to taking this feedback and working to improve and appreciate you taking the time to share. 

Lacye C Havens's profile image
Lacye C Havens 
4 years ago

They’re incompetent, rude, and a complete joke. 

Business response:

We are unable to look into this for you without additional information. Please give us a call at 318-769-3150. Thank you. 

Frequently asked questions about Good Samaritan Hospital

How is Good Samaritan Hospital rated?

Good Samaritan Hospital has a 4.4 star rating with 5,686 reviews. 

When is Good Samaritan Hospital open?

Good Samaritan Hospital is open now. It is open 24/7. 

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