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Good Samaritan Hospital

4.4
  • San Jose, CA

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2425 Samaritan Dr, San Jose, CA, 95124, United States

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4.45,686 reviews
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Luiz Cerdeira's profile image
Luiz Cerdeira 
4 years ago

Not sure how Kendall Regional Medical Center motto is: “we are committed to the care and improvement of human life”, shame on you. I have a friend on Covid ICU and her family are struggling to communicate. After 3 days hospitalized, her family was allowed to only one video call. Come on, this is 2020 and COVID has been around for +9 months. And this is only the tip of iceberg... no phone answer, misleading medical updates, things go on. Hope family move her to another institution (to say the least). 

Josh Belill's profile image
Josh Belill 
recommend  Recommended
4 years ago

Best staff ever! I wish I could remember everyone’s names. Thanks to the 3rd floor night staff my baby girl lives! I’m so thankful for the team and their hard work! If every hospital in the world had this team... the world would be a safer place! My wife needed an emergency c-section. We were scheduled for the following morning. However, during the middle of the night my baby’s heart rate dropped. About 5 seconds later the whole team was there! We rushed her in and not a second was waisted! I owe my little girls life to thes... read more

Rina Ebanks's profile image
Rina Ebanks 
recommend  Recommended
4 years ago

I recently had surgery done by Dr. J. Hydes and his team from Miami Spine at Aventura hospital. The staff were really professional from my check in, during my stay to my release. Dr. Haim Sahlon , Dr. Grimball, Nurses Oksana, Dorothie and Keitofski thank you along with your teams, Thank you for taking good care of me and Therapist Glomiar Vega and Dimitri Richardson. For those whose names I didn't get thank you. 

Business response:

Thank you for taking the time to share your story, Rina! We are committed to delivering the quality care patients deserve at Aventura Hospital and Medical Center and are so happy to read about this positive experience. Thank you for sharing! 

Selena Kraft's profile image
Selena Kraft 
recommend  Recommended
4 years ago

On November 16th I had my baby boy via csection. He was born in respiratory distress and was taken to the nicu! The nicu answered all my questions and all my calls everytime even at 3 am. my baby boy was in the nicu for a little over a week. All of our nurses were amazing but Brooke & Alexis both were particularly awesome! they both went above and beyond to care for our baby boy. I would reccomend this hospital to anyone. thankful to have my boy home but very much appreciated them all while there. Also, doctor cartaya practi... read more

Chanel-Taylar McCarthy's profile image
Chanel-Taylar McCarthy 
4 years ago

Summerville Medical Center . Some of your nurses lack any kind of empathy & professionalism. I had a very traumatic experience with Nurse Shannon Patrick. She LITERALLY ignored everything I was telling her about how my IV was hurting more than it should. And it shouldn’t at all.[not to mention I declined having the meds or the IV administered but she still proceeded to ignore me and stick around for a vein that took her literally 30 minutes to find] But after having my CT scan done I asked if she could remove the IV since I ... read more

Luiz Cerdeira's profile image
Luiz Cerdeira 
4 years ago

Not sure how Kendall Regional Medical Center motto is: “we are committed to the care and improvement of human life”, shame on you. I have a friend on Covid ICU and her family are struggling to communicate. After 3 days hospitalized, her family was allowed to only one video call. Come on, this is 2020 and COVID has been around for +9 months. And this is only the tip of iceberg... no phone answer, misleading medical updates, things go on. Hope family move her to another institution (to say the least). 

Hectr Romn's profile image
Hectr Romn 
4 years ago

went to the trauma center back in September after I wrecked on my motorcycle I was poorly attended forgotten about and after paramedics recommended me to go to get my wounds cleaned and so they don't get infected they didn't do nothing for my road rash just left me there bleeding and they were also about to send me home after being discharged without covering up my wounds. I had to tell the dr what about my road rash are we gna have them covered or we just gna send me home like this and that's when I had it covered but they ... read more

Hectr Romn's profile image
Hectr Romn 
4 years ago

went to the trauma center back in September after I wrecked on my motorcycle I was poorly attended forgotten about and after paramedics recommended me to go to get my wounds cleaned and so they don't get infected they didn't do nothing for my road rash just left me there bleeding and they were also about to send me home after being discharged without covering up my wounds. I had to tell the dr what about my road rash are we gna have them covered or we just gna send me home like this and that's when I had it covered but they ... read more

Wild Card's profile image
Wild Card 
4 years ago

If you care about your love ones and how they are treated i sincerely suggest that you send them to a different hospital this place is understaffed overworked and the lack of hospitality for the patience is astounding I will get into further detail but I might have to write a book, so disappointed at this place someone needs to make a change!!! 

Business response:

We're so sorry to see reviews like this but truly value your feedback. We welcome the opportunity to speak with you personally about how we can better meet or exceed expectations. Please send us an email with your contact information to ORMC.CustomerService@hcahealthcare.com. 

Frequently asked questions about Good Samaritan Hospital

How is Good Samaritan Hospital rated?

Good Samaritan Hospital has a 4.4 star rating with 5,686 reviews. 

When is Good Samaritan Hospital open?

Good Samaritan Hospital is open now. It is open 24/7. 

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