This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Germain Honda of Ann Arbor
- Car Dealers
- Ann Arbor, MI
About this business
Our goal at Germain Honda of Ann Arbor is to deliver the highest level of customer service to all of our customers. That's exactly what we mean by The Right Car, The Right Price, The Right Way.
Location details
2601 South State Street, Ann Arbor, MI, 48104, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I"m sorry I don't have the name of the service adviser, but he was very friendly and got me through the express line very quickly. I see I have to register to send the review, please do not send me e-mails!
Business response:
Thank you for your review and your business. P.S. Nothing is sent to you through DealerRater. Best Regards, Jim Farkas General Manager
It was overall a good experience. I would have preferred a marginally better price - 300 to 500 USD lesser. However, I am to an extent satisfied with my purchase. Honda cars are great and I would always recommend them to anyone.
Business response:
Thank you for your business. We appreciate the opportunity to earn your business. Best Regards, Jim Farkas General Manager
Christian was very knowledgeable about the used cars available and was always able to answer my questions. He was attentive, helpful, and efficient during the entire process from test driving to fitting my car with its plates. He also went above and beyond in helping me to set up my satellite radio, which was quite a hassle that he handled well.
Business response:
I'm pleased to read that Christian was a great help to you during your sales process. Thank you for your kind review of him. Best Regards, Jim Farkas General Manager
Loved the experience of buying this car. Very friendly and helpful with all our questions and concerns. I would totally recommend this dealership to anyone.
Business response:
Thank you for your business and your review. We hope you are enjoying your new car. Best Regards, Jim Farkas General Manager
This is our first service visit to Germain for our '12 Accord. Althoug we purchased it here, work constraints have prevented us from returning for service. Late hours on Mon & Thurs are a big help. Saturday would be better. We like the fact that they don't wrap major service events around third party, non-Honda treatments, flushes and additives. Service work was under quote, on time and our car was returned clean!
Business response:
We are happy you are back. We hope you are able to visit us again for service. Thank you for your business. Best Regards, Jim Farkas General Manager
I have found the dealership extreme helpful and friendly from buying my vehicle to service. I am new this year to Germain Honda. Any time I have had a question about my Odssey staff has gone out of their way to help me. Very satisfied and recommending Germain Honda to everyone.
Business response:
Thank you for your kind review and your business. From all of us here at Germain Honda of Ann Arbor we would like to welcome you to the Germain Family of dealerships. Best Regards, Jim Farkas General Manager
I have always had my service done at your dealership in the past. I have always been satisfied and this time was no exception. Dealerships in general are a little pricey so I am never completely satisfied with the price but you do get what you pay for in general.
Business response:
We thank you for your review and your continued business. Best Regards, Jim Farkas General Manager
Our service experience at Honda of Ann Arbor today was outstanding. We were in from out-of-town and were driving by the dealership when the engine in our Buick Enclave overheated to the point of the engine shutting down. We pulled in to see if the Service area could help us get to a Buick Dealer. We received OUTSTANDING service and help from Brad Stegemann and the entire service department. They opened our hood and determined we were extremely low on antifreeze. They found the appropriate anti-freeze and added it to the tank... read more
Business response:
Thank you so much for you kind review. We are so sorry you had car trouble but were happy we were able to help. Best Regards, Jim Farkas General Manager
This was my second visit to the shop for the usual oil change service. Both times I had the pleasure of working with Ric Parsons and both times it was a great experience. I was greeted warmly and the work was completed effeciently and timely. Everything was reviewed with me at the end of the visit along with an exterior car wash and a great price. I will continue coming to Germain for my service and look forward to them helping me when I finally need another new car.
Business response:
Thank you for your business and your review. When you are ready our sales team will be here to assist you with your next new Honda. Best Regards, Jim Farkas General Manager
Frequently asked questions about Germain Honda of Ann Arbor
How is Germain Honda of Ann Arbor rated?
Germain Honda of Ann Arbor has a 4.7 star rating with 3,535 reviews.
When is Germain Honda of Ann Arbor open?
Germain Honda of Ann Arbor is closed now. It will open at 7:30 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com