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Germain Honda of Ann Arbor
- Car Dealers
- Ann Arbor, MI
About this business
Our goal at Germain Honda of Ann Arbor is to deliver the highest level of customer service to all of our customers. That's exactly what we mean by The Right Car, The Right Price, The Right Way.
Location details
2601 South State Street, Ann Arbor, MI, 48104, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Only thing I would have suggested was to go over what would be done beforehand. The focus was more on the price rather than what the "B1 Service" notice on my dashboard required and what the service department would then do. Other than that, the service was impeccable. Steve was able to have my car done within 2 hours, and he asked the porter to drive me back to Germaine to pick up my car. The driver (forgot his name) was really nice and friendly. He called me at the time I needed and picked me up at the appointed place. I?m... read more
Business response:
Thank you for recognizing that nothing is changing here except the name on the dealership. We are committed to each and every customer to continue to provide quality service. Best Regards, Jim Farkas General Manager
Germain preserves the quality of customer service I had come to expect from Howard Cooper, the former owner. The prices for service have always been a bit high and I have accepted this and had all of the maintenance for my now 16 year-old Honda Odyssey done at HC because of the quality of the work. The fact that this vehicle is still running extremely well with 166,000 miles on it attests to the consistent quality of their work. It costs much less to keep this van going than it would to buy a new one. In fact, it looks as if... read more
Business response:
Thank you for your review and your continued business over the years. Best Regards, Jim Farkas General Manager
I got the kind of good service I have come to expect from this dealership over the seven years I have been in Ann Arbor.
Business response:
Thank you for your continued business and review. Best Regards, Jim Farkas General Manager
I've been going to this dealer for service for years and they always take great care of me. Everyone is friendly and helpful. They give me good honest advice that I feel I can trust. Ric took great care of me today even though it was just an oil change. He check all my fluids, tires and battery and got me back on the road quickly. Job well done!
Business response:
All of us here at Germain Honda of Ann Arbor apprciates your continued business and loyalty to our dealership. Please let us know if there is anything we can do for you. Best Regards, Jim Farkas General Manager
The People are Great here and very helpful. I love my New Used Element it is just like my old one. Thank you Paula Tselios
Business response:
Congratulations on your New used Element, we are sure you are enjoying your new ride. Best Regards, Jim Farkas General Manager
Salesman was very informative, brought in the General Manager at one point. Gave very good price and communicated very well thru the process. He was right on time for the closing and had everything set up. Went over the features of the car very well
Business response:
Thank you for your business and your review. Best Regards, Jim Farkas General Manager
I have been a client of Howard Cooper for the last 20 years. If the service is kept at the same level I do not plan to change.
Business response:
Our hope is that the only change to the level of service you might see is improvement, thank you for the past 20 years of loyalty to Howard Cooper, we look forward to servicing you for another 20 plus. Best Regards, Jim Farkas General Manager
I was a little early for my appointment and was taken immediately instead of having to wait for the designated time, which was nice. They checked some things for me that are important for my car to keep running and I feel I got a fair price for the work done. Plus it did not take all that long. I don't remember the person who helped me, but he was very nice.
Business response:
So pleased we were able to fit you in upon your arrival, thank you for your business and your review. Best Regards, Jim Farkas General Manager
The folks at Germain were very professional and fair. They have a friendly atmosphere and a good selection of vehicles. I'd recommend them to others.
Business response:
Thank you for allowing us the opportunity to earn your business. Best Regards, Jim Farkas General Manager
Frequently asked questions about Germain Honda of Ann Arbor
How is Germain Honda of Ann Arbor rated?
Germain Honda of Ann Arbor has a 4.7 star rating with 3,535 reviews.
When is Germain Honda of Ann Arbor open?
Germain Honda of Ann Arbor is closed now. It will open at 7:30 a.m.
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