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Germain Honda of Ann Arbor
- Car Dealers
- Ann Arbor, MI
About this business
Our goal at Germain Honda of Ann Arbor is to deliver the highest level of customer service to all of our customers. That's exactly what we mean by The Right Car, The Right Price, The Right Way.
Location details
2601 South State Street, Ann Arbor, MI, 48104, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I brought in my 09 hybrid for a B 13 check up. Nick was very friendly, listened carefully to a question I had, and gave me the estimate of time and cost. I waited for my car in the always comfortable waiting room (love the coffee and donut holes!). At the promised time, my car was ready. Nick told me that the technician noticed the wipers were tearing, and they were replaced. The car sounded and handled much better as I drove it away. Later, my husband mentioned that he forgot to ask me to have the wipers replaced! Score one... read more
Business response:
Thank you for your kind review of our service department. We greatly appreciate your kind words and your business. Best Regards, Jim Farkas General Manager
I've had nothing but good experiences every time I come in for service. They are always friendly and treat me like I'm a rock star.
Business response:
In our eyes, you are a "rock star", thank you for your continued business. Best Regards, Jim Farkas General Manager
Christian Stanowski was the Sales Consultant who attended to my husband and me. He was very professional and friendly. I did not feel any pressure from him on my choice which car to buy. He explained in details all the questions we have during the process and it just went smoothly. This is our second time to buy from this dealership a Honda car. The first one was a brand new Honda Pilot, a 2005 model but until now it is in perfect condition. I meet his manager , Chris Pineau he is very friendly too. Seems all the staff in th... read more
Business response:
Thank you for allowing us the opportunity to once again assist you with the purchase of your new vehicle. We wish you many safe and pleasurable driving miles in your new car. Best Regards, Jim Farkas General Manager
Everyone was very friendly and helpful, and Zack kept in touch during our weeks-long decision making process. He was very good at pointing out the features of the car and describing how they would affect us. The price negotiation was nearly painless as they accepted our offer with no haggling. Maybe we offered too much :-).
Business response:
Congratulations on the purchase of your new car. We thank you for your business and your review. Best Regards, Jim Farkas General Manager
I have had a Civic lease for the last 2 years and 10 months. I went in for an oil change at 8am on a Wednesday morning and ran into Jim Farkas while waiting and looking at the new Civic model in the showroom. He was happy to chat with me about my end of lease questions. Since my last lease began, both my daughters have been in college and my finances have been tight, so I was worried about not only how to turn in my first lease car, but also if I could qualify for a new lease. Jim Farkas was extremely helpful and friendly an... read more
Business response:
It was a pleasure meeting you and having the opportunity to assist you in getting into a new lease. We thank you for your business and your review. We look forward to our continued relationship. Best Regards, Jim Farkas General Manager
We were introduced to Christian by Don Vollman; had located the desired vehicle through the USAA website. Christian was very personable with a non-pressure approach. He let the vehicle do the selling. We were clear on our expectations for the vehicle, and he made it easy to discover the value in the product. He answered questions quickly and clearly, and provided as much information as we requested on all aspects of the sale. While I was not ecstatic with the final price, it was within my parameters and was not a matter on w... read more
Business response:
From all of us here at Germain Honda of Ann Arbor, we thank you for your business and your review. We wish you many safe and pleasurable driving miles in your new car. Best Regards, Jim Farkas General Manager
Very good experience on purchasing a new vehicle (Insight EX). They were willing to do what it took to find the right car and make a great deal, while being very pleasant and nice to work with.
Business response:
Thank you for your review and your business. Please let us know if there is anything further we can do for you. Best Regards, Jim Farkas General Manager
Ricardo and his service colleagues performed additional services including a brake check when rotating the tires and washing the car (which it needed) at no additional cost. I have confidence that your service department will take care of my vehicle giving me worry free performance for miles to come. Thank you!
Business response:
Thank you for your review of our service department. We greatly appreciate your review and your business. Best Regards, Jim Farkas General Manager
It was great experience at Honda dealership. We liked the service offered by Mr. Christian Stanowski. It was very customer friendly experience. As it was used car Christian made it sure that we are getting the car which is in good condition.As in person me and my husband think it was great decision to buy car from Honda Dealer.
Business response:
Congratulations on the purchase of your Honda. We know you will be very pleased with your decision. Please let us know if there is anything we can do for you. Best Regards, Jim Farkas General Manager
Frequently asked questions about Germain Honda of Ann Arbor
How is Germain Honda of Ann Arbor rated?
Germain Honda of Ann Arbor has a 4.7 star rating with 3,539 reviews.
When is Germain Honda of Ann Arbor open?
Germain Honda of Ann Arbor is closed now. It will open on Monday at 7:30 a.m.
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