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Gerald Jones Ford
- Car Dealers
- Augusta, GA
About this business
We are located in Augusta, GA, and proudly serve all of the surrounding areas, including Evans, Martinez, Fort Gordon, Waynesboro, Clearwater, Belvedere, Aiken, Thomson, Appling, Langley, Graniteville, and more! Here at Gerald Jones Ford Lincoln, we have an extensive inventory of new, used, and certified pre-owned Fords. If there is a particular model that you are looking for, you can find it here! And if for some reason we don't have a certain trim level that you're looking for, we can get it for you.
Location details
3480 Wrightsboro Rd, Augusta, GA, 30909, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Once they have your money that’s it. They will go to the end of the world to sell you a vehicle, deliver it and all. I haven’t dealt with their service department because I live 1.5 hours away. But my brand new Aviator has had the following problems in the first 6 months: Both passenger doors would not open from the interior. Check engine light came on and couldn’t figure out what was wrong. Vehicle was in the shop for one month. Now the driver side door will not open from the interior unless you use the emergency latch to g... read more
Business response:
That is not the kind of experience we seek to provide, Carly. Please contact us when you can so we can address this together. Virginia Atkins Customer Relations Manager 706.650.3378
The staff is very friendly and helpful but the 3 hour wait time for an oil change is not acceptable my appointment was at 1:00 and I showed up at 12:50 and it's 3:00 and I'm still waiting on my car the wait time is bad
Business response:
We appreciate you taking the time to share your experience with our dealership. We would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Virginia Atkins Customer Relations Manager 706.650.3378
RecommendedThank you so much for taking great care of my boys and me while we waited for my key to get ready! The staff have been so friendly! They made sure my boys were doing ok in their kid waiting room! Going so far as to make sure the boys were still happy with what was on the tv!
Shannon in service was fantastic!
Business response:
Jess, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Shannon does for Gerald Jones Ford Lincoln and our customers. Hope to see you again soon! The Gerald Jones Ford Team (706) 738-8000\
I am fromTN and 6 hours away from home. I ran into debris on the interstate and had all kinds of warning lights happening. I was treated absolutely wonderful! I highly recommend
they were great. it wasn't as expensive as I thought it would be. they had my car ready the same day. Ben was awesome at keeping me informed
Business response:
Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. The Gerald Jones Ford Team (706) 738-8000
The staff are amazing and work hard to get you what you want! They really go the extra mile and we’re so sweet to our kids! So excited about our new F-250 Platinum!!! Thanks for the wonderful service and for staying late to help us!
Business response:
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Gerald Jones Ford Team (706) 738-8000
Awesome Service Department
Business response:
We appreciate the kind words, Gavin. We look forward to seeing you again in the future! Best, The Gerald Jones Ford Team (706) 738-8000
Our staff really take care of their customers from start to beyond.
Frequently asked questions about Gerald Jones Ford
How is Gerald Jones Ford rated?
Gerald Jones Ford has a 4 star rating with 171 reviews.
When is Gerald Jones Ford open?
Gerald Jones Ford is closed now. It will open at 9:00 a.m.
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