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General Rv Center
- RV Dealers
- Green, OH
About this business
Location details
3063 Greensburg Rd, Green, OH, 44720, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
DO NOT AND I REPEAT DO NOT DO BUSINESS WITH THIS DEALERSHIP. Beyond rude and deplorable customer service. We went to look at 5th wheels back at the end of June and was told we could only look at 3 trailers according to the sales person's manager. REALLY!!!! Then to show we were serious about pricing we had to show and give a credit card. WHAT????? We flat out told them that it wasn't going to happen and we were not going to belittled by a used car sales person. when we agreed on pricing and went to spend our 2 he walk thru u... read more
Awful! Zero professionalism
Business response:
Hi Jake, thank you for providing feedback on your experience at General RV. Is there anything I can assist you with to make your experience a more positive one?
Tried to get a Pop Up here, USED at around $4500.... rejected due to credit score. (Normal procedure I understand, and typical of Big Money Businesses) Went to a smaller dealership, who base their business on the customer, and not JUST a number, and definitely have more to lose.... approved in minutes and will be picking up our new camper in days. Thank Goodness for small businesses, who actually care!
Business response:
Hi Rebecca, thank you for your feedback. I'm really sorry you experienced issues. Our team is working hard to improve and consistently deliver the exceptional service our customers deserve. I ask that you allow us another opportunity to serve you in the future.
I hate to do this but I feel I need to share my story with the lack of service we have received from General RV. My fiance and I bought our camper here last fall. The sales process was okay but I wanted to warn everyone about the service process which has been horrific! When we got our camper it had some warranty issues which were documented before we left the lot. They are supposed to order our parts last fall which they never did. We called multiple times with no response and finally had to put the camper in storage. We st... read more
Business response:
Hi Mario, I'm sorry to hear about your experience. We appreciate your patience and your feedback. I’ve reached out to the responsible managers to review and follow up with you regarding these concerns.
Business response:
Hi Mario, I'm sorry to hear about your experience. We appreciate your patience and your feedback. I’ve reached out to the responsible managers to review and follow up with you regarding these concerns.
Warning! Do not do business with this place They sold me a poor quality Keystone passport that is falling apart since I took it off the lot. Purchased the extended "keep you camping" warranty package. Fresh water plumbing system has never worked. Have been blown off by service department at least four times this summer. Each time I explained this situation, was told they could not help me for at least six weeks. I explained the situation in detail and made clear I had the keep you camping coverage, then was told each time th... read more
Business response:
Hi Jim, I'm sorry to hear about your experience. We appreciate your patience and your feedback. I’ve reached out to the responsible managers to review and follow up with you regarding these concerns.
Business response:
Hi Jim, I'm sorry to hear about your experience. We appreciate your patience and your feedback. I’ve reached out to the responsible managers to review and follow up with you regarding these concerns.
Business response:
Hi Jim, I'm sorry to hear about your experience. We appreciate your patience and your feedback. I’ve reached out to the responsible managers to review and follow up with you regarding these concerns.
We have been trying for over two weeks to get in touch with someone regarding an issue with our travel trailer. We have left several messages and no one will get back with us. Frustrating that the service was great when we purchased, and for issues very poor customer service!
Business response:
Hi Sara, thank you for reaching out and sharing your frustration. This is definitely not the experience we would like our customers to have. I'd like to help you in addressing this issue. Please private message me with your information so I can verify what we have on file and begin looking for a solution.
Frequently asked questions about General Rv Center
How is General Rv Center rated?
General Rv Center has a 4.1 star rating with 1,957 reviews.
When is General Rv Center open?
General Rv Center is open now. It will close at 6:00 p.m.
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