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General Rv Center
- RV Dealers
- Green, OH
About this business
Location details
3063 Greensburg Rd, Green, OH, 44720, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I do not recommend General I paid $98,000 for a class "c" Coachman motorhome last year and I have been trying to get them to get them to get them to fix the front end. You can't go over 65 mph on the freeway because the vehicle wobbles bad. They say there is no warranty. The vehicle is 6 months old and has never gone over 60 mph. DO NOT BUY FROM GENERAL RV
WORST.EXPERIENCE.EVER. Went in with an appointment, all paperwork was done and ready BEFORE we got there, all that needed to be done was sign. They left us waiting around for over an hour. Guess they didn't want the sale after all. They would rather deal with a possible sale vs closing the one done on thier desk. Left without buying the camper we were ready to buy.
Business response:
Hi Christie, we're sorry to hear about your experience. We appreciate your patience and your feedback. We have reached out to the responsible managers to review and follow up with you regarding these concerns.
They blow you off for warranty service.
Business response:
Hi Kevin, we’re sorry to hear about your experience and that you’ve had difficulty reaching our team. We’re going to forward this review so management can reach out to you.
RecommendedSales associate Dave was professional, knowledgeable about product, I would buy from him.
Business response:
Hi Dianne, thank you for the kind words. We will be sure to pass along your message to Dave. We're glad to have you as part of the General RV family.
RecommendedWe bought a class C RV from another RV company in June, 2020 and we were very disappointed with service. It still had a problem, so I called General RV, and they got us right in and fixed the problem ..thanks to Megan in service. Megan went above and beyond to make sure it was repaired.
Business response:
Hi Bonnie, we appreciate your kind review! We will be sure to share this with Megan and thank her for demonstrating such a high customer service level during your visit. Thank you for being a part of the General RV family.
RecommendedThese amazing people granted our Daughter's Make-A-Wish! We couldn't have asked for a better experience! They helped make our little angel with Autism and medication resistant Epilepsy the happiest girl around! They made sure they took the time to make her and our little family comfortable. They made this an experience that both my girls will remember for a life time💜 They took a kind of bittersweet situation and made it so amazing that we almost forgot what made it so she got the wish. Thank God for the angels in disguise ... read more
Business response:
Hi Monica, thank you so much for the positive review! We'll be happy to pass your kind words back to our team! They'll be happy to hear that your experience with us was excellent! Please let us know if there is anything else we can do for you. We are more than happy to help!
DO NOT RECOMMEND. Bought brand new rv from here & the list of things that work is shorter than the list of things that don't! Scammed into purchasing "the ultimate no-worry trip protection plan" which included Cornerstone & Coachnet- yet first trip out and we realized basic functions didn't work (nor was anything covered by these plans!) A sampling of the reasons we have a very expensive useless piece of garbage that was likely never looked over before they sold it: NO WORKING REFRIGERATOR, NO WORKING HEAT, NO WORKING LEVELE... read more
Business response:
Hi Candace, we are sorry to hear about your experience. Although we hear your frustration, your husband has been working with our Customer Care team and the store manager regarding these concerns.
Very poor customer service. Don’t hold tour breath if you need service done on your unit. No call backs. Very poor overall.
Business response:
Hi Diane, we're sorry to hear about your experience. We appreciate your patience and your feedback. We have reached out to the responsible managers to review and follow up with you regarding these concerns.
So, we bought the cornerstone extended warranty bumper to bumper for 5 yrs. 1.5 yrs in and our kitchen sink has a crack in it and they refuse to fix it. Says it’s not covered in the contract. WTH. Will never buy/deal from here again!!!!!
Business response:
Hi Heidi, we hear your frustration. Can you please private message us your contact information to verify what we have on file for you? Once we have that information, someone will be in touch with you.
Frequently asked questions about General Rv Center
How is General Rv Center rated?
General Rv Center has a 4.1 star rating with 1,957 reviews.
When is General Rv Center open?
General Rv Center is open now. It will close at 6:00 p.m.
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