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Gene Messer Chevrolet
- Auto Repair
- Lubbock, TX
About this business
Gene Messer Chevrolet invites you to visit our car and truck dealership in Lubbock, TX. Our team members are standing by to provide you with some of the best deals near you on Chevy cars, trucks, and SUVs, as well as financing, maintenance, repair, parts and more. Find out why we are one of the Lubbock area's most trusted Chevrolet dealers. ESPANOL Gene Messer Chevrolet le invita a visitar nuestro concesionario de autos nuevos y usados en Lubbock, TX. Visitanos hoy para carros Chevy y trocas, camionetas y SUVs, asi como serv... read more
Location details
1302 S Loop 289, Lubbock, TX, 79412, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Two thousand dollars worth of useless repairs. I was told the issue was fixed and when I called back to tell them the car was still dying, I was told that they could never diagnose my car's problem so instead they looked for anything at all wrong in my engine to make money off of me. John Dillon and supervisor Tim Bixler are the most unprofessional service employees I've ever met. I asked to complain to the GM and was told that the GM is Tim Bixler. I was offered no apologies for being yelled at on the phone by John, and whe... read more
Business response:
We’re sorry that we weren’t able to meet your expectations. If there is ever anything we can do for you in the future, we hope you’ll give us the opportunity to earn your business back.
Once again Johnny Palmer goes above and beyond. Helping with KCBD Telethon. Way to step up Johnny..
Business response:
Thank you Gary! We look forward to your business with us again!
They're awesome to work with you. Thank you so much to Cole and Maria R. They helped us we bought our 2017 Chevrolet Silverado Texas Edition yesterday 8-22-17. We love our beautiful truck!
Business response:
Thank you Magdelino for the kind words about Cole and Maria! We thank you for your business and look forward to your next visit!
Going in they will take care of you. I'm a First time buyer all I had was a trade-in. And they were able to help me out
Business response:
Thank you Mark! We thank you for your business and look forward to your next visit! 😊🎉
This place was great when I bought the truck and are amazing when you need service for your vehicle. Salesman Nick got me a replacement vehicle in 20 minutes and Amanda at the service counter kept me updated on everything. Thanks Gene Messer Chevrolet!!
Business response:
Thank you Johnathan for the kind words about Nick and Amanda! We thank you for your business and look forward to your next visit!
I have a 2017 Duramax High Country. I had a small issue and they would not look at it because I didn't purchase the truck from them.
Business response:
I apologize that your visit was unpleasant. I want to make things right, but unfortunately I cannot pull up your Facebook name "John Reeves" in our system. I want to try to do something to fix it. Please contact me at mwims@GeneMesser.com with a number at which to reach you and the Vin number for the vehicle. Michael Wims General Manager
Great customer service love the service department.
Never get your vehicle repaired by any Gene Messer dealership. They are a complete ripoff!! Recommended a High Millage 100,000 Mile Tune Up to my college student that was completely unnecessary and previously done less than 17,000 miles ago, just because Mom was paying for it. They claim he authorized it and refused to call me. I had to call in twice to find out what they wanted to do and wasn't told until they claimed it was already complete and I have to pay for it or they won't release his car. $2500 in recommended repair... read more
Business response:
Thank you for speaking with us and allowing us to address your concerns. We truly appreciate your business and hope everything was resolved to your satisfaction. If there is ever anything I can assist you with in the future, please feel free to contact me at (806) 747-3211. Michael Wims General Manager
Smoothest car purchase ever from a dealer. No pressure, very professional staff, Jeremiah and Andy. ��
Business response:
Thank you Johnnie for the kind words about Jeremiah and Andy! We thank you for your business and look forward to your next visit!
Frequently asked questions about Gene Messer Chevrolet
How is Gene Messer Chevrolet rated?
Gene Messer Chevrolet has a 4.4 star rating with 3,487 reviews.
When is Gene Messer Chevrolet open?
Gene Messer Chevrolet is closed now. It will open at 9:00 a.m.
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