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Gene Messer Chevrolet
- Auto Repair
- Lubbock, TX
About this business
Gene Messer Chevrolet invites you to visit our car and truck dealership in Lubbock, TX. Our team members are standing by to provide you with some of the best deals near you on Chevy cars, trucks, and SUVs, as well as financing, maintenance, repair, parts and more. Find out why we are one of the Lubbock area's most trusted Chevrolet dealers. ESPANOL Gene Messer Chevrolet le invita a visitar nuestro concesionario de autos nuevos y usados en Lubbock, TX. Visitanos hoy para carros Chevy y trocas, camionetas y SUVs, asi como serv... read more
Location details
1302 S Loop 289, Lubbock, TX, 79412, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I took my traverse into the service department because it was making an annoying noise when I started it. They told me it was the cd player and nothing to worry about. They also said they performed a complimentary check on the vehicle and wanted 2500 to fix things that had never given me any trouble. They said my power steering g fluid was leaking and my brake fluid was leaking. Both fluid levels were full when I dropped the vehicle off, not when I picked it up. I told them that I did not want any thing fixed and that I was ... read more
Business response:
Thank you for bringing this to my attention. I apologize that your experience with the service department was unpleasant. I would like an opportunity to fix this and to earn your business, please contact me at (806) 747-3211. I look forward to speaking with you. Michael Wims General Manager
Business response:
Thank you for bringing this to my attention. I apologize that your vehicle is having problems. I would like an opportunity to fix this and to try to assist, please contact me at (806) 747-3211. I look forward to speaking with you. Michael Wims General Manager
Awesome people make you feel at home. This will be my place to have my car worked on. Great West Texas people.
Business response:
Thank you Sobee for the kind words! We look forward to your business with us again!
The people were nice when I bought my used vehicle, but as soon as I drove it off the lot- the service ended. In June, 2016, I purchased a 2007 Nissan Murano. Before I even left the dealership, the glue they used to attach the foot rest came off- not really a big deal. Within a week after purchase, the check engine light came on, and the brakes started squealing. After several days of emailing my salesman, he finally contacted me saying there was nothing they could do except to try to trade in the vehicle and get refinanced.... read more
Business response:
Thank you for bringing this to my attention. I apologize that your vehicle is experiencing problems. I would like an opportunity to fix this and to earn your business, please contact me at (806) 747-3211. I look forward to speaking with you. Efren Gonzalez Used Car Manager
Thank you Jeremy Lucio and Luis Gutierrez for helping me yesterday! You guys are awesome!! Totally in love with my Acadia!
Business response:
Thank you Christina for the kind words about Jeremy and Luis! We are thrilled that you had such a great car buying experience and that you love your Acadia!
Awesome experience! Got my very first car here! The waiting area was very nice and comfortable!
Business response:
Melissa, thank you for being our customer! We are thrilled to hear we could earn your business!
We had an awesome experience at this dealership. ...nice. .good. .friendly people as soon as you drive on their lot. A special thank you to Rudy Cantu for his attentiveness and patience and also a special thanks to Trevor our finance guy. These men were awesome. Such great personalities. This place will make sure you walk out of there with a deal that is right for you ☺
Business response:
Thank you Christal for the kind words about Rudy! We are thrilled that you had such an enjoyable car buying experience here with us! We look forward to your business with us again!
This is the best Chevrolet service department. We went to 3 service departments to fix the same issue but they couldn't. Came here and it was fixed and fixed properly the first time. It's a shame we didn't buy our car through them. I recommend them to everyone. When I talk about my lemon and I do mean a lemon of a car I do follow up with a praise about Gene Messer Chevrolet. Thank you
Business response:
Karen, thank you so much for your review and your kind words! We are thrilled to hear we could fix it right the first time. We really appreciate your business.
It's hard to sell me a new truck. I enjoy walking out on a salesman on his first lie. Anyway at Messer they sold me a truck and my wife loves driving it. But I do really still like my old truck so we are happy.
Business response:
Gary, a hard sale is always the best for me, because that means we definitely earned your business. I am glad that both trucks are working for both of you! Please do tell me if there's anything we can do to make your purchase a 4 or 5 star experience. My name is Michael and I am the General Manager. Michael Wims General Manager mwims@GeneMesser.com
Frequently asked questions about Gene Messer Chevrolet
How is Gene Messer Chevrolet rated?
Gene Messer Chevrolet has a 4.4 star rating with 3,521 reviews.
When is Gene Messer Chevrolet open?
Gene Messer Chevrolet is open now. It will close at 6:00 p.m.
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