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Gem Shopping Network
- Jewelry
- Duluth, GA
About this business
About the Gem Shopping Network After a few minutes of watching our shows, you will quickly realize that we are different. Our hosts combine entertainment and education while presenting rare gemstones and fine jewelry. You will have an interactive, attentive experience from the privacy of your home. Our true fans watch us for so many reasons. The fine, designer merchandise, rare gemstones, estate jewelry, collectibles, and interesting minerals from the earth are only part of our story. Our vast array of on-air personalities a... read more
Location details
3259 Duluth Highway 120, Duluth, GA, 30096, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:14 a.m. to 8:14 p.m. | |
| Tue | 8:14 a.m. to 8:14 p.m. | |
| Wed | 8:14 a.m. to 8:14 p.m. | |
| Thu | 8:14 a.m. to 8:14 p.m. | |
| Fri | 8:14 a.m. to 8:14 p.m. | |
| Sat | 8:14 a.m. to 8:14 p.m. | |
| Sun | Closed |
i am appalled with ******************** bold gold..the ring i purchased is 20k..the ring itself is really nice..however..they failed to include in the desciption that the shank was made like that of a ring your kid gets from a bubble gum machine!!! at no time was the ring described as adjustable..and because it looks like a cheap child's ring has totally turned me off...i can't wait to call them monday and voice my complaint...never in my life has this ever happenend!!!!!
I think this is a "bait and switch" operation. I recently bought a dark purple tanzanite beaded necklace from them. They stated it was **** inches long but I measured it out to only 21 inches including the clasp. Worse yet, the dark purple stones turned out to be pale lavender! They state in their "Terms and Conditions of Sale" "Your order it's considered an offer to purchase, which may be accepted, modified or rejected in GNS's sole discretion". I guess my order got "modified"! Definitely a "bait and switch". I am never buy... read more
Business response:
Hello valued customer,We acknowledge the fact you were not satisfied with your purchase. Our return policy, allows our customers to return items they are not satisfied with for a refund within 30 days of the purchase. GSN values your business and would love to assist you in purchasing a Tanzanite beaded necklace with the quality you desire. Being in business for 25 years has given us the confidence that we offer unique & quality pieces you could not find in your local jewelry store. Please give us an opportunity to speak wit... read more
I returned a ring that had defective prongs and they charged me a $200.00 restocking fee plus s/h for a defective product. I didnt even have it out of the box and the prongs snagged the jewelry cloth. I tried it on and it tore my blouse. Their staff deemed it OK. Buyer beware. They do not stand behind their so called 100% satisfaction. **************
I purchased what they said was a Paribas tourmaline with a appraisal saying it is worth 10 thousand dollars, took it to my jeweler and it isn't a Pariba its a appetite stone, very cheap!! Spent 3500 dollars and it's worth 900.
Great deals compared to retail!!! I love the Fifth Avenue diamonds, the Beverly Hills estate jewelry, the amazing opal jewelry and the high-end designer jewelry. I just love to watch and learn. They have frequent off-air deals and , if you're a " frequent flier" they really work with you. Just call in. It's so easy. They will show the item live on TV with all the details as you speak with a Customer Service Rep. You do not have to buy it. Most items are priced outright, and sold to the first taker. But some are actually live... read more
Business response:
The Gem Shopping Network thanks you for taking the time to share your experience with others. GSN was built on Honesty, Integrity and Education. Thank you for referring your friends, I'm sure they will discover quality merchandise at great prices and find GSN educational as you do. We look forward to serving you soon!
I now only buy my jewelry from GSN. They are of top quality. I learn a lot of things about gems from the show.
How frustrating to listen to Hunter, one of the GSN showhost, when he mumbles and fumbles over completing a sentence. The other showhost are no better they speed through the description of an item and scream at the top of their lungs. The least professional group of show host on tv. I wish Frank was back at the helm to make gem shopping a pleasurable experience.
I purchased a ring total of almost 1600. I've tried purchasing before but never pulled the trigger. It's a lot of money, especially now when my job furloughs me due to covid. I freaked out and canceled my order and received nothing but rudeness from Kenton. I had then remove my account. Why would I buy from a company that treats you like **** when you have to cancel an order. That's just poor customer service. Never again. Kenton needs to quit with the attitude.
In response to my post dated 10/23, I received a letter from Gem Shopping Network (GSN). This letter accuses me of posting defamatory statements, making public slanderous accusations and threatening baseless legal action. I stand by the statements I made regarding GSN and their misrepresentations of the valuation of jewelry; all in an effort to inflate value and promote sales. I have all the supporting documentation needed, ironically supplied by GSN. With respect to threatening baseless legal action, I have proceeded accor... read more
Business response:
Gem Shopping Network has a long and demonstrated history of offering unique jewels and gemstones at favorable prices. Besides, we have a 30-day return policy to ensure we can work with our customers to satisfy their expectations, including accepting all returns and providing full refunds. We are truly sorry that you are unhappy with your purchase and have made every reasonable effort to address your concerns, including offering a full refund should you want to return the item that you are not completely satisfied with. Our ... read more
Frequently asked questions about Gem Shopping Network
How is Gem Shopping Network rated?
Gem Shopping Network has a 4.6 star rating with 689 reviews.
When is Gem Shopping Network open?
Gem Shopping Network is closed now. It will open at 8:14 a.m.
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