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Gateway Mortgage

5.0

About this business

Location details

Southlake, TX, 76092, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
5.0182 reviews
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Amanda todd's profile image
Amanda todd 
5 years ago

My husband and i just celebrated our 7 year anniversary. Since day one we have dreamed of being in a position to buy our first home. To be in an area where our children can easily walk to school and be in a safe and loving neighborhood. With Shawn and the Gateway Mortgage team we were able to accomplish just that. From the first phone call to the final, Shawn and his team works tirelessly to get us the best rate and make our home buying process as easy and stress free as possible. If your looking for a mortgage company that ... read more

Business response:

Thank you for the great review, Amanda! It was such a pleasure working with you and Colby. We are so happy that we were able to help the two of you and your family into a beautiful new home and create a great experience for you. Enjoy the new home and make some amazing memories together! 

Bala Arisetty's profile image
Bala Arisetty 
5 years ago

Shawn Richard and his team had been absolutely top-notch and enthralled us with a pleasant home buying experience. I would recommend him and his team to everyone looking for a home loan services. 

Business response:

Thank you for the kind review, Bala; and thank you for allowing us to help you with your home purchase. We look forward to working together again in the future. Enjoy the new home! 

The Zuniga's's profile image
The Zuniga's 
5 years ago

Right from the beginning, the Gateway Mortgage Team and Shawn were very timely and accurate with their communication. We appreciated their transparency, sense of urgency, and willingness to keep us well informed during every step of the loan process. Shawn set up a weekly touch-base call, whether we needed it or not, in order to maintain connectivity and address any concerns that arose. They treated us with the utmost respect and professionalism as well. The Gateway Mortgage portal was very user friendly as well as safe & se... read more

Business response:

Thank you so much for the great review, Vidal! We really appreciate it. We strive to provide the best customer service and keep you well informed throughout the whole process. It was such a pleasure to work with you and we cannot wait to work together again in the future. Make some amazing memories in your beautiful new home! 

mmutambaie2's profile image
mmutambaie2 
5 years ago

I would like to say thank you to Shawn.Richard and his team for helping purchase my new home. We spoke almost everyday and he was very patient with me getting everything together considering it's my first time purchasing a home. Thanks to Tracy.Record for always being available to show me the houses I was interesting in. Very friendly people and they made me feel like family and made this process very unstressfull . I really appreciate Gateway Mortgage group on there consistency and great customer service. It's been a pleasu... read more

Business response:

Thank you for the wonderful review, Mike! We are so happy we were able to help you with your first home purchase and we look forward to helping you again in the future. Best of luck in the new home! 

Bishal's profile image
Bishal 
5 years ago

Shawn is amazing person to work with. He is the person that will sit with you anytime of the week to help solve your problems, questions and concerns. I experienced many loan officer to explain things qucikly and try to get you with them but shawn is different. He will sit down with you with every possible alternative and explain you things so You get it. Being a first time home buyer can be anxious, nerve racking and stressful. If you are or will be working with Shawn, you are at good hands and you will be taken care of. I ... read more

Business response:

Thank you for the amazing review, Bishal! We have truly appreciated working with you and we are so happy to have been able to help you accomplish your goals! Enjoy the new home and make some happy memories! 

adamnwear's profile image
adamnwear 
5 years ago

We have worked with Shawn three times since moving to the DFW area, including our most recent home purchase. In our most recent adventure, we found ourselves in need of a new realtor for both selling and buying a house and reached out to Shawn for help. His recommendation directly contributed to a very quick, smooth process for both transactions. He is extremely knowledgeable, diligent, and hard-working and I find myself inserting his name into conversations if someone brings up thinking about purchasing a house. We cannot r... read more

Business response:

Thank you for the great review, Adam! We are so grateful to have been able to help you accomplish this goal for the third time. Enjoy the new home! 

shanedon25's profile image
shanedon25 
5 years ago

Shawn was amazing from our first conversation through our closing day. His guidance helped us save a ton of money in the process, and we couldn’t be any happier with our decision. Thank you Shawn and your Gateway team for treating us like family!! 

Business response:

Thank you for the review and for being a part of our little mortgage family, Shane! We're happy you gave us the opportunity to help get you into the home of your dreams. Best of luck in the new home! 

mrosenbergertx's profile image
mrosenbergertx 
6 years ago

I have never experienced an easier process for getting a loan! Shawn and his team are awesome! They kept us informed the entire time and were very helpful! 

P Thompson's profile image
P Thompson 
6 years ago

Shawn and his team are very efficient and will exceed your expectations in many ways. Communication is frequent and professional, keeping all involved well informed with status updates and next steps. They were ready for closing well in advance. We have bought many homes in our past - with this one we never had to worry about the lender taking ownership in meeting the timeline. We love the high standard of accountability and professionalism demonstrated by Shawn and the team. WOW!! 

Frequently asked questions about Gateway Mortgage

How is Gateway Mortgage rated?

Gateway Mortgage has a 5 star rating with 182 reviews. 

When is Gateway Mortgage open?

Gateway Mortgage is closed now. It will open on Monday at 9:00 a.m. 

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