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Gateway Mortgage

5.0

About this business

Location details

Southlake, TX, 76092, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
5.0182 reviews
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Liliane Pereira's profile image
Liliane Pereira 
4 years ago

Shawn and his team were amazing throughout the mortgage process of our investment property. We couldn't be happier with their guidance, proactiveness, and willingness to answer all our questions! 

jennifer griffith 62's profile image
jennifer griffith 62 
4 years ago

Shawn and his team are amazing to work with! The process was so easy from start to finish. We were informed and made clear of every step along the way. Highly Recommend!! 

Business response:

Thank you for your fantastic review, Jennifer! It was our pleasure to be able to serve you and Jason. We hope your wonderful family has even more sweet memories in your home. 

zuser201602021247019's profile image
zuser201602021247019 
4 years ago

Shawn and his team were helpful, prompt and professional. Would definitely use again. Shawn uses the latest tools to minimize paperwork and headaches. 

Business response:

Thank you so much for your great review! We look forward to serving you again in the future for another "headache free" mortgage. Until then, we hope the two of you enjoy your new home. 

harlanboys4's profile image
harlanboys4 
5 years ago

This was the easiest loan we have ever applied for. Shawn made this process easy and pain free. We are very excited for our new adventures and are so glad for the no stress process. 

Business response:

Thank you, Tim and Chelsea, for your kind words. It has been our privilege to be a part of your adventure. May your beautiful new home be the center point for many adventures to come! 

Sach Kanani's profile image
Sach Kanani 
5 years ago

Shawn and his team recently helped us in refinancing our mortgage. It was great to wotk with Shawn. The process was easy and no surprises. Shawn gave us the the details for every step in the process and he was giving us an update all the time as where the loan stands. Also rates provided by Shawn was lower from other lenders. Shawn’s team was great as well anytime we had any question either Shawn or his team responded in few minutes. It was great working with them 

Business response:

Thank you for your gracious review and allowing us to assist in accomplishing your goals! We've enjoyed teaming up with you and Sahar. And we look forward to working together again on your future endeavors. 

Steve Campbell's profile image
Steve Campbell 
5 years ago

This is the second time I've used Shawn. The first was to purchase and the second was to refinance my original purchase. It would have been difficult to match their first performance, but Shawn and his team did not disappoint the second time around. The refi was very quick, with no surprises. From the time I first submitted the online application (29 April) to signing the closing documents (which will be done at my house tomorrow, 22 May), there was never a moment during those three weeks when I wished I had picked a differe... read more

Business response:

Thank you, Steve, for such a meaningful review - your loyalty is an honor. Thank you for giving us the opportunity to continue earning your trust. It has been our pleasure to serve you and your family. 

alopez418's profile image
alopez418 
5 years ago

The Shawn Richards team took great care of me while trying to buy a house during Covid-19. During this crazy time they were able to communicate often to help me feel comfortable with the home buying process. Buying a home is always a stressful process, but they were able to walk me through anything I had questions about to get me to the finish line! 

Business response:

Alexis, thank you for the heartfelt review. And we thank you for entrusting us with such a milestone during this uncertain time. We wish you and Jesse all the best in your new home! 

Tristan's profile image
Tristan 
5 years ago

Shawn epitomizes consumer excellence and client-centric mindset. If you want a person who understands the granularity of the mortgage process, Shawn is your guy. 

Business response:

Tristan, thank you for your outstanding review. It was our privilege to be able to assist you in accomplishing your goal. Congratulations on your home, we wish you and Kara the very best! 

Lauren Hardin's profile image
Lauren Hardin 
5 years ago

Shawn and his team were fantastic to work with. We had a little bit of a messy deal going into the home buying process and Shawn made it seamless and simple! His team had great communication the entire time and were easy to contact! We will definitely be using them again and referring friends! 

Business response:

Thank you for the gracious review, Lauren! "It takes teamwork to make the dream work," we are truly honored to have been able to team up with you to get your home. We look forward to teaming up once again. 

Frequently asked questions about Gateway Mortgage

How is Gateway Mortgage rated?

Gateway Mortgage has a 5 star rating with 182 reviews. 

When is Gateway Mortgage open?

Gateway Mortgage is closed now. It will open at 9:00 a.m. 

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